Publicação
Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict
| Resumo: | The aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed that perceived organizational support is linked with organizational citizenship behaviors, directly and indirectly, via work-family conflict. Furthermore, coworkers’ conflict was also related with organizational citizenship behaviors, directly and indirectly via work-family conflict. The linkage between perceived organizational support and coworkers’ conflict through work-family conflict can offer new insights into how to enhance organizational citizenship behaviors by active management. These findings can help elderly care organizations and their managers to design better workplace conditions where organizational support and coworkers’ conflict can be better managed allowing workers to have more control over work-family conflict and promoting organizational citizenship behaviors. |
|---|---|
| Autores principais: | Andrade, Cláudia |
| Outros Autores: | Costa Neves, Paula Maria |
| Assunto: | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| Ano: | 2022 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Instituto Politécnico de Coimbra |
| Idioma: | inglês |
| Origem: | Instituto Politécnico de Coimbra |
| _version_ | 1864244037414813696 |
|---|---|
| author | Andrade, Cláudia |
| author2 | Costa Neves, Paula Maria |
| author2_role | author |
| author_facet | Andrade, Cláudia Costa Neves, Paula Maria |
| author_role | author |
| contributor_name_str_mv | Repositório Comum |
| country_str | PT |
| creators_json_str | [{\"Person.name\":\"Andrade, Cláudia\",\"Person.identifier.orcid\":\"0000-0002-6825-1012\"},{\"Person.name\":\"Costa Neves, Paula Maria\",\"Person.identifier.orcid\":\"0000-0001-7952-0161\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Repositório Comum |
| datacite.creators.creator.creatorName.fl_str_mv | Andrade, Cláudia Costa Neves, Paula Maria |
| datacite.date.Accepted.fl_str_mv | 2022-01-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2023-10-30T12:36:09Z |
| datacite.date.embargoed.fl_str_mv | 2023-10-30T12:36:09Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| datacite.titles.title.fl_str_mv | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| dc.contributor.none.fl_str_mv | Repositório Comum |
| dc.creator.none.fl_str_mv | Andrade, Cláudia Costa Neves, Paula Maria |
| dc.date.Accepted.fl_str_mv | 2022-01-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2023-10-30T12:36:09Z |
| dc.date.embargoed.fl_str_mv | 2023-10-30T12:36:09Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10400.26/47661 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | MDPI |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| dc.title.fl_str_mv | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | The aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed that perceived organizational support is linked with organizational citizenship behaviors, directly and indirectly, via work-family conflict. Furthermore, coworkers’ conflict was also related with organizational citizenship behaviors, directly and indirectly via work-family conflict. The linkage between perceived organizational support and coworkers’ conflict through work-family conflict can offer new insights into how to enhance organizational citizenship behaviors by active management. These findings can help elderly care organizations and their managers to design better workplace conditions where organizational support and coworkers’ conflict can be better managed allowing workers to have more control over work-family conflict and promoting organizational citizenship behaviors. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | article |
| fulltext.url.fl_str_mv | https://comum.rcaap.pt/bitstreams/517e901d-7d1f-463f-92eb-f93440803d27/download |
| id | ipc_8b91dfec6deffbbc301513a7cd3ad6b2 |
| identifier.url.fl_str_mv | http://hdl.handle.net/10400.26/47661 |
| instacron_str | ipc |
| institution | Instituto Politécnico de Coimbra |
| instname_str | Instituto Politécnico de Coimbra |
| language | eng |
| network_acronym_str | ipc |
| network_name_str | Instituto Politécnico de Coimbra |
| oai_identifier_str | oai:comum.rcaap.pt:10400.26/47661 |
| organization_str_mv | urn:organizationAcronym:ipc |
| person_str_mv | Andrade, Cláudia Andrade, Cláudia http://orcid.org/0000-0002-6825-1012 0000-0002-6825-1012 Costa Neves, Paula Maria Costa Neves, Paula Maria https://www.ciencia-id.pt/7A17-45C1-7FC9 7A17-45C1-7FC9 http://orcid.org/0000-0001-7952-0161 0000-0001-7952-0161 |
| publishDate | 2022 |
| publisher.none.fl_str_mv | MDPI |
| reponame_str | Instituto Politécnico de Coimbra |
| repository_id_str | urn:repositoryAcronym:ipc |
| service_str_mv | urn:repositoryAcronym:ipc |
| spelling | engMDPIpt_PTThe aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed that perceived organizational support is linked with organizational citizenship behaviors, directly and indirectly, via work-family conflict. Furthermore, coworkers’ conflict was also related with organizational citizenship behaviors, directly and indirectly via work-family conflict. The linkage between perceived organizational support and coworkers’ conflict through work-family conflict can offer new insights into how to enhance organizational citizenship behaviors by active management. These findings can help elderly care organizations and their managers to design better workplace conditions where organizational support and coworkers’ conflict can be better managed allowing workers to have more control over work-family conflict and promoting organizational citizenship behaviors.application/pdfpt_PTPerceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family ConflictPersonalAndrade, CláudiaDSpacehttp://dspace.org/items/5e613d96-03e6-4a03-8316-8c8cf045e192DSpacehttp://dspace.org/items/5e613d96-03e6-4a03-8316-8c8cf045e192AndradeCláudiaORCIDhttp://orcid.org0000-0002-6825-1012PersonalCosta Neves, Paula MariaDSpacehttp://dspace.org/items/e30ae756-a998-41a1-9cb3-08f359041515DSpacehttp://dspace.org/items/e30ae756-a998-41a1-9cb3-08f359041515Costa NevesPaula MariaCiência IDhttps://www.ciencia-id.pt7A17-45C1-7FC9ORCIDhttp://orcid.org0000-0001-7952-0161Scopus Author IDhttps://www.scopus.com56427687600HostingInstitutionOrganizationalRepositório Comume-mailmailto:comum@rcaap.ptcomum@rcaap.ptDOIIsPartOf10.3390/admsci120100202023-10-30T12:36:09Z20222022-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.26/47661http://purl.org/coar/access_right/c_abf2open accessorganizational citizenship behaviorperceived organizational supportcoworkers’ conflictwork-family conflict655501 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://comum.rcaap.pt/bitstreams/517e901d-7d1f-463f-92eb-f93440803d27/downloadAdministrative Sciences1220112Basel |
| spellingShingle | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict Andrade, Cláudia organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| subject.fl_str_mv | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| title | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| title_full | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| title_fullStr | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| title_full_unstemmed | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| title_short | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| title_sort | Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict |
| topic | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| topic_facet | organizational citizenship behavior perceived organizational support coworkers’ conflict work-family conflict |
| url | http://hdl.handle.net/10400.26/47661 |
| visible | 1 |