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Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri

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Summary:This research endeavor is encapsulated within the thesis about raising cybersecurity awareness of employees through an Instagram campaign. It navigates the intersection of technology, and communication, and explores the potential of an innovative Instagram campaign to ignite a paradigm shift in the cybersecurity awareness landscape. The foundation of this study is rooted in the recognition that cybersecurity awareness transcends technical departments, reverberating through the corridors of every facet of an organization. As the digital age ushers in a confluence of opportunities and threats, the fortification of cybersecurity extends beyond firewalls and encryption—it necessitates a vigilant and informed workforce. This study was conducted to answer whether social network campaigns, in this case, Instagram, can increase telecommunications company employees' awareness of cyber security dangers. This study uses a qualitative method with data obtained from distributing questionnaires to PT Media Telekomunikasi Mandiri employees. The questionnaire was carried out 2 times with an Instagram campaign in between. The campaign was carried out on the MTM company Instagram for 1 month with 12 materials from 4 topics. The results of the study show an increase in awareness from the first questionnaire to the second questionnaire. The findings are not confined to the walls of MTM, this offers a guiding light to other telecommunication companies grappling with similar challenges. In this age of dynamic vulnerabilities and transformative opportunities, this study stands as a tribute to the synergy between technological fortitude and human engagement that defines the essence of cybersecurity awareness in the digital age.
Main Authors:Adilia, Farisah
Subject:Awareness Cybersecurity awareness Cyber-threat Instagram campaign Campaign effectiveness Conscientização Conscientização sobre segurança cibernética Ameaça cibernética Campanha no Instagram Eficácia da campanha
Year:2023
Country:Portugal
Document type:master thesis
Access type:open access
Associated institution:ISCTE
Language:English
Origin:Repositório ISCTE
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author Adilia, Farisah
author_facet Adilia, Farisah
author_role author
country_str PT
creators_json_txt [{\"Person.name\":\"Adilia, Farisah\"}]
datacite.creators.creator.creatorName.fl_str_mv Adilia, Farisah
datacite.date.Accepted.fl_str_mv 2023-12-19T00:00:00Z
datacite.date.available.fl_str_mv 2024-01-17T12:11:50Z
datacite.date.embargoed.fl_str_mv 2024-01-17T12:11:50Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
datacite.titles.title.fl_str_mv Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
dc.creator.none.fl_str_mv Adilia, Farisah
dc.date.Accepted.fl_str_mv 2023-12-19T00:00:00Z
dc.date.available.fl_str_mv 2024-01-17T12:11:50Z
dc.date.embargoed.fl_str_mv 2024-01-17T12:11:50Z
dc.description.none.fl_str_mv Este estudo concentra-se na conscientização dos funcionários sobre segurança cibernética por meio de uma campanha no Instagram. Explora a interseção entre tecnologia e comunicação, destacando o potencial de uma campanha inovadora no Instagram para mudar a conscientização sobre segurança cibernética. A pesquisa reconhece que a conscientização em segurança cibernética vai além dos departamentos técnicos e afeta toda a organização. Na era digital, com oportunidades e ameaças em constante evolução, a segurança cibernética requer uma força de trabalho informada, indo além das barreiras de firewalls e criptografia. O estudo investigou se campanhas no Instagram podem aumentar a conscientização dos funcionários de empresas de telecomunicações sobre os perigos da segurança cibernética. Utilizando uma abordagem qualitativa, foram distribuídos questionários aos funcionários da PT Media Telekomunikasi Mandiri, realizando duas rodadas, com uma campanha no Instagram entre elas. A campanha ocorreu na conta do Instagram da MTM durante um mês, apresentando 12 materiais em quatro temas. Os resultados indicaram um aumento na conscientização dos funcionários entre as duas rodadas. As conclusões não se limitam à MTM; oferecem orientação para outras empresas de telecomunicações que enfrentam desafios semelhantes. Em uma era de vulnerabilidades dinâmicas e oportunidades transformadoras, este estudo destaca a sinergia entre tecnologia e envolvimento humano, definindo a essência da conscientização sobre segurança cibernética na era digital.
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10071/30432
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
dc.title.fl_str_mv Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description This research endeavor is encapsulated within the thesis about raising cybersecurity awareness of employees through an Instagram campaign. It navigates the intersection of technology, and communication, and explores the potential of an innovative Instagram campaign to ignite a paradigm shift in the cybersecurity awareness landscape. The foundation of this study is rooted in the recognition that cybersecurity awareness transcends technical departments, reverberating through the corridors of every facet of an organization. As the digital age ushers in a confluence of opportunities and threats, the fortification of cybersecurity extends beyond firewalls and encryption—it necessitates a vigilant and informed workforce. This study was conducted to answer whether social network campaigns, in this case, Instagram, can increase telecommunications company employees' awareness of cyber security dangers. This study uses a qualitative method with data obtained from distributing questionnaires to PT Media Telekomunikasi Mandiri employees. The questionnaire was carried out 2 times with an Instagram campaign in between. The campaign was carried out on the MTM company Instagram for 1 month with 12 materials from 4 topics. The results of the study show an increase in awareness from the first questionnaire to the second questionnaire. The findings are not confined to the walls of MTM, this offers a guiding light to other telecommunication companies grappling with similar challenges. In this age of dynamic vulnerabilities and transformative opportunities, this study stands as a tribute to the synergy between technological fortitude and human engagement that defines the essence of cybersecurity awareness in the digital age.
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id iscte_0ae9a7c8d0bc7acccd1946aec151ba67
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language eng
network_acronym_str iscte
network_name_str Repositório ISCTE
oai_identifier_str oai:repositorio.iscte-iul.pt:10071/30432
organization_str_mv urn:organizationAcronym:iscte
person_str_mv Adilia, Farisah
publishDate 2023
reponame_str Repositório ISCTE
repository_id_str urn:repositoryAcronym:iscte
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spelling porThis research endeavor is encapsulated within the thesis about raising cybersecurity awareness of employees through an Instagram campaign. It navigates the intersection of technology, and communication, and explores the potential of an innovative Instagram campaign to ignite a paradigm shift in the cybersecurity awareness landscape. The foundation of this study is rooted in the recognition that cybersecurity awareness transcends technical departments, reverberating through the corridors of every facet of an organization. As the digital age ushers in a confluence of opportunities and threats, the fortification of cybersecurity extends beyond firewalls and encryption—it necessitates a vigilant and informed workforce. This study was conducted to answer whether social network campaigns, in this case, Instagram, can increase telecommunications company employees' awareness of cyber security dangers. This study uses a qualitative method with data obtained from distributing questionnaires to PT Media Telekomunikasi Mandiri employees. The questionnaire was carried out 2 times with an Instagram campaign in between. The campaign was carried out on the MTM company Instagram for 1 month with 12 materials from 4 topics. The results of the study show an increase in awareness from the first questionnaire to the second questionnaire. The findings are not confined to the walls of MTM, this offers a guiding light to other telecommunication companies grappling with similar challenges. In this age of dynamic vulnerabilities and transformative opportunities, this study stands as a tribute to the synergy between technological fortitude and human engagement that defines the essence of cybersecurity awareness in the digital age.porEste estudo concentra-se na conscientização dos funcionários sobre segurança cibernética por meio de uma campanha no Instagram. Explora a interseção entre tecnologia e comunicação, destacando o potencial de uma campanha inovadora no Instagram para mudar a conscientização sobre segurança cibernética. A pesquisa reconhece que a conscientização em segurança cibernética vai além dos departamentos técnicos e afeta toda a organização. Na era digital, com oportunidades e ameaças em constante evolução, a segurança cibernética requer uma força de trabalho informada, indo além das barreiras de firewalls e criptografia. O estudo investigou se campanhas no Instagram podem aumentar a conscientização dos funcionários de empresas de telecomunicações sobre os perigos da segurança cibernética. Utilizando uma abordagem qualitativa, foram distribuídos questionários aos funcionários da PT Media Telekomunikasi Mandiri, realizando duas rodadas, com uma campanha no Instagram entre elas. A campanha ocorreu na conta do Instagram da MTM durante um mês, apresentando 12 materiais em quatro temas. Os resultados indicaram um aumento na conscientização dos funcionários entre as duas rodadas. As conclusões não se limitam à MTM; oferecem orientação para outras empresas de telecomunicações que enfrentam desafios semelhantes. Em uma era de vulnerabilidades dinâmicas e oportunidades transformadoras, este estudo destaca a sinergia entre tecnologia e envolvimento humano, definindo a essência da conscientização sobre segurança cibernética na era digital.application/pdfengporRaising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi MandiriAdilia, FarisahHandlehttp://hdl.handle.net/10071/30432DOIurn:tid:203452348URNTID:2034523482024-01-17T12:11:50Z2023-12-19T00:00:00Z2023-12-192023-10http://purl.org/coar/access_right/c_abf2open accessporAwarenessporCybersecurity awarenessporCyber-threatporInstagram campaignporCampaign effectivenessporConscientizaçãoporConscientização sobre segurança cibernéticaporAmeaça cibernéticaporCampanha no InstagramporEficácia da campanha4550379 byteshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.iscte-iul.pt/bitstreams/f14fcd45-ea0c-450d-984f-d134bd08c004/downloadother research producthttp://purl.org/coar/resource_type/c_bdccmaster thesis
spellingShingle Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
Adilia, Farisah
Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
status SINGLETON
subject.fl_str_mv Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
title Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
title_full Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
title_fullStr Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
title_full_unstemmed Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
title_short Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
title_sort Raising cybersecurity awareness of telecommunication company employee through Instagram campaign, case study: PT Media Telekomunikasi Mandiri
topic Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
topic_facet Awareness
Cybersecurity awareness
Cyber-threat
Instagram campaign
Campaign effectiveness
Conscientização
Conscientização sobre segurança cibernética
Ameaça cibernética
Campanha no Instagram
Eficácia da campanha
url http://hdl.handle.net/10071/30432
visible 1