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The adoption intention of travel-related app: A framework integrating perceived characteristics of innovation and software quality

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Bibliographic Details
Summary:This thesis aims to analyze the views of customers who have great appetite for tourism on the tourism application. According to the perception characteristics of technology acceptance model, innovation diffusion theory and software quality model, the thesis sets up the research model and puts forward the corresponding research hypothesis on the combination of current research results. In the manner of questionnaire design and collection and data processing, data analysis and hypothesis verification will be conducted by the use of structural equation model. The research result implies that application design attributes and application performance features are key to promote the adoption of mobile travel application. In addition, this research broadens our horizons on the accidental impact of application attributes on adoption behavior through adding user gender as a variable to the model, and increases an awesome theoretical basis for future research in this field.
Main Authors:Wang Ruping
Subject:Mobile travel app Adoption intention Perceived Characteristics of Innovation (PCI) Software quality App para viagens Intenção de adoção Características Percebidas da Inovação (PCI) Qualidade de software
Year:2019
Country:Portugal
Document type:doctoral thesis
Access type:open access
Associated institution:ISCTE
Language:English
Origin:Repositório ISCTE
Description
Summary:This thesis aims to analyze the views of customers who have great appetite for tourism on the tourism application. According to the perception characteristics of technology acceptance model, innovation diffusion theory and software quality model, the thesis sets up the research model and puts forward the corresponding research hypothesis on the combination of current research results. In the manner of questionnaire design and collection and data processing, data analysis and hypothesis verification will be conducted by the use of structural equation model. The research result implies that application design attributes and application performance features are key to promote the adoption of mobile travel application. In addition, this research broadens our horizons on the accidental impact of application attributes on adoption behavior through adding user gender as a variable to the model, and increases an awesome theoretical basis for future research in this field.