Publicação
Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation
| Resumo: | Abstract: The main objective of this study was to study the effect of occupational stress on turnover intentions, as well as determine whether this relationship is mediated by burnout levels and moderated by motivation. The sample size of this study consisted of 603 participants, all employees of the Portuguese Tax and Customs Authority, which is part of the Ministry of Finance and belongs to the Direct State Administration. The results indicate that occupational stress (with managers, career and pay, and overwork) has a positive and significant effect on turnover intentions and that this relationship is mediated by burnout. Motivation (intrinsic and identified) has a negative and significant effect on turnover intentions. Intrinsic motivation moderates the relationship between occupational stress (with managers, colleagues, career and pay, and family problems) and turnover intentions. These results indicate that among the dimensions of occupational stress, the most critical are the stress caused by managers, work overload, and career and pay. These are factors that the Direct State Administration should be concerned with to reduce employees’ stress levels, as well as their turnover intentions. |
|---|---|
| Autores principais: | Freitas, Mariana |
| Outros Autores: | Moreira, Ana; Ramos, Fernando |
| Assunto: | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Ispa-Instituto Universitário |
| Idioma: | inglês |
| Origem: | Repositório do Ispa - Instituto Universitário |
| _version_ | 1866252848654712832 |
|---|---|
| author | Freitas, Mariana |
| author2 | Moreira, Ana Ramos, Fernando |
| author2_role | author author |
| author_facet | Freitas, Mariana Moreira, Ana Ramos, Fernando |
| author_role | author |
| contributor_name_str_mv | Repositório do ISPA |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Freitas, Mariana\",\"Person.identifier.orcid\":\"0000-0001-9607-7018\"},{\"Person.name\":\"Moreira, Ana\",\"Person.identifier.orcid\":\"0000-0001-7031-6738\"},{\"Person.name\":\"Ramos, Fernando\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Repositório do ISPA |
| datacite.creators.creator.creatorName.fl_str_mv | Freitas, Mariana Moreira, Ana Ramos, Fernando |
| datacite.date.Accepted.fl_str_mv | 2023-01-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2024-02-22T15:40:57Z |
| datacite.date.embargoed.fl_str_mv | 2024-02-22T15:40:57Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| datacite.titles.title.fl_str_mv | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| dc.contributor.none.fl_str_mv | Repositório do ISPA |
| dc.creator.none.fl_str_mv | Freitas, Mariana Moreira, Ana Ramos, Fernando |
| dc.date.Accepted.fl_str_mv | 2023-01-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2024-02-22T15:40:57Z |
| dc.date.embargoed.fl_str_mv | 2024-02-22T15:40:57Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10400.12/9595 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | MDPI AG |
| dc.rights.cclincense.fl_str_mv | http://creativecommons.org/licenses/by/4.0/ |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| dc.title.fl_str_mv | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | Abstract: The main objective of this study was to study the effect of occupational stress on turnover intentions, as well as determine whether this relationship is mediated by burnout levels and moderated by motivation. The sample size of this study consisted of 603 participants, all employees of the Portuguese Tax and Customs Authority, which is part of the Ministry of Finance and belongs to the Direct State Administration. The results indicate that occupational stress (with managers, career and pay, and overwork) has a positive and significant effect on turnover intentions and that this relationship is mediated by burnout. Motivation (intrinsic and identified) has a negative and significant effect on turnover intentions. Intrinsic motivation moderates the relationship between occupational stress (with managers, colleagues, career and pay, and family problems) and turnover intentions. These results indicate that among the dimensions of occupational stress, the most critical are the stress caused by managers, work overload, and career and pay. These are factors that the Direct State Administration should be concerned with to reduce employees’ stress levels, as well as their turnover intentions. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | article |
| fulltext.url.fl_str_mv | https://repositorio.ispa.pt/bitstreams/b978cf32-3187-4033-b5d7-c5038d8f11fb/download |
| id | ispa_157e7cabc1acea6b4a5d343bcb18e54d |
| identifier.url.fl_str_mv | http://hdl.handle.net/10400.12/9595 |
| instacron_str | ispa |
| institution | Ispa-Instituto Universitário |
| instname_str | Ispa-Instituto Universitário |
| language | eng |
| network_acronym_str | ispa |
| network_name_str | Repositório do Ispa - Instituto Universitário |
| oai_identifier_str | oai:repositorio.ispa.pt:10400.12/9595 |
| organization_str_mv | urn:organizationAcronym:ispa |
| person_str_mv | Freitas, Mariana Freitas, Mariana http://orcid.org/0000-0001-9607-7018 0000-0001-9607-7018 Moreira, Ana Moreira, Ana https://www.ciencia-id.pt/C81E-CC41-DFB0 C81E-CC41-DFB0 http://orcid.org/0000-0001-7031-6738 0000-0001-7031-6738 Ramos, Fernando Ramos, Fernando https://www.ciencia-id.pt/C21E-2F9E-D910 C21E-2F9E-D910 |
| publishDate | 2023 |
| publisher.none.fl_str_mv | MDPI AG |
| reponame_str | Repositório do Ispa - Instituto Universitário |
| repository_id_str | urn:repositoryAcronym:ispa |
| service_str_mv | urn:repositoryAcronym:ispa |
| spelling | engMDPI AGpt_PTAbstract: The main objective of this study was to study the effect of occupational stress on turnover intentions, as well as determine whether this relationship is mediated by burnout levels and moderated by motivation. The sample size of this study consisted of 603 participants, all employees of the Portuguese Tax and Customs Authority, which is part of the Ministry of Finance and belongs to the Direct State Administration. The results indicate that occupational stress (with managers, career and pay, and overwork) has a positive and significant effect on turnover intentions and that this relationship is mediated by burnout. Motivation (intrinsic and identified) has a negative and significant effect on turnover intentions. Intrinsic motivation moderates the relationship between occupational stress (with managers, colleagues, career and pay, and family problems) and turnover intentions. These results indicate that among the dimensions of occupational stress, the most critical are the stress caused by managers, work overload, and career and pay. These are factors that the Direct State Administration should be concerned with to reduce employees’ stress levels, as well as their turnover intentions.application/pdfpt_PTOccupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivationPersonalFreitas, MarianaDSpacehttp://dspace.org/items/d8c8935f-f107-45e1-9f3f-f6ccefaf5ec5DSpacehttp://dspace.org/items/d8c8935f-f107-45e1-9f3f-f6ccefaf5ec5FreitasMarianaORCIDhttp://orcid.org0000-0001-9607-7018PersonalMoreira, AnaDSpacehttp://dspace.org/items/aedbf10e-27ea-45df-9bdf-d0652c8ee325DSpacehttp://dspace.org/items/aedbf10e-27ea-45df-9bdf-d0652c8ee325MoreiraAna CatarinaCiência IDhttps://www.ciencia-id.ptC81E-CC41-DFB0ORCIDhttp://orcid.org0000-0001-7031-6738Scopus Author IDhttps://www.scopus.com16234261500PersonalRamos, FernandoDSpacehttp://dspace.org/items/adcd6fb7-2603-425c-a6ba-3532e0615f67DSpacehttp://dspace.org/items/adcd6fb7-2603-425c-a6ba-3532e0615f67RamosFernandoCiência IDhttps://www.ciencia-id.ptC21E-2F9E-D910Scopus Author IDhttps://www.scopus.com7102339610HostingInstitutionOrganizationalRepositório do ISPAe-mailmailto:repositorio@ispa.ptrepositorio@ispa.ptISSNIsPartOf20763387DOIIsPartOf10.3390/admsci131202512024-02-22T15:40:57Z20232023-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.12/9595http://purl.org/coar/access_right/c_abf2open accessOccupational stressBurnoutTurnover intentionsMotivationQuantitative study2103980 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2023http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ispa.pt/bitstreams/b978cf32-3187-4033-b5d7-c5038d8f11fb/downloadAdministrative Sciences1312251Switzerland |
| spellingShingle | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation Freitas, Mariana Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| status | SINGLETON |
| subject.fl_str_mv | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| title | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| title_full | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| title_fullStr | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| title_full_unstemmed | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| title_short | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| title_sort | Occupational stress and turnover intentions in employees of the Portuguese tax and customs authority: Mediating effect of burnout and moderating effect of motivation |
| topic | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| topic_facet | Occupational stress Burnout Turnover intentions Motivation Quantitative study |
| url | http://hdl.handle.net/10400.12/9595 |
| visible | 1 |