Publicação
Culture change in a museum: An action research analysis
| Resumo: | The move of a museum in the western United States to larger quarters resulted in an increase in visitors and requests for tours. To respond to the greater number of tours, new volunteers (docents) were recruited and trained. But conflicts arose between the old and new docents. As Docent Chair, one of the authors worked with the Curator of Education to understand the culture change faced by the old docent group and integrate the old and new docent groups. This paper analyzes the culture change using Lewin’s Action Research model. The success of the culture integration was demonstrated when the old and new docents moved away from «this is how it should be done…» to «this is what I see…» in speaking about an event or problem. The language and perception changes were steps toward building a common meaning. |
|---|---|
| Autores principais: | Dennehy, Robert F. |
| Outros Autores: | Morgan, Sandra; Lehrburger, Karen J. |
| Assunto: | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| Ano: | 2004 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Ispa-Instituto Universitário |
| Idioma: | inglês |
| Origem: | Repositório do Ispa - Instituto Universitário |
| _version_ | 1866252779825135616 |
|---|---|
| author | Dennehy, Robert F. |
| author2 | Morgan, Sandra Lehrburger, Karen J. |
| author2_role | author author |
| author_facet | Dennehy, Robert F. Morgan, Sandra Lehrburger, Karen J. |
| author_role | author |
| contributor_name_str_mv | Repositório do ISPA |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Dennehy, Robert F.\"},{\"Person.name\":\"Morgan, Sandra\"},{\"Person.name\":\"Lehrburger, Karen J.\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Repositório do ISPA |
| datacite.creators.creator.creatorName.fl_str_mv | Dennehy, Robert F. Morgan, Sandra Lehrburger, Karen J. |
| datacite.date.Accepted.fl_str_mv | 2004-01-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2016-07-05T18:30:41Z |
| datacite.date.embargoed.fl_str_mv | 2016-07-05T18:30:41Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| datacite.titles.title.fl_str_mv | Culture change in a museum: An action research analysis |
| dc.contributor.none.fl_str_mv | Repositório do ISPA |
| dc.creator.none.fl_str_mv | Dennehy, Robert F. Morgan, Sandra Lehrburger, Karen J. |
| dc.date.Accepted.fl_str_mv | 2004-01-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2016-07-05T18:30:41Z |
| dc.date.embargoed.fl_str_mv | 2016-07-05T18:30:41Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10400.12/4773 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | Instituto Superior de Psicologia Aplicada |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| dc.title.fl_str_mv | Culture change in a museum: An action research analysis |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | The move of a museum in the western United States to larger quarters resulted in an increase in visitors and requests for tours. To respond to the greater number of tours, new volunteers (docents) were recruited and trained. But conflicts arose between the old and new docents. As Docent Chair, one of the authors worked with the Curator of Education to understand the culture change faced by the old docent group and integrate the old and new docent groups. This paper analyzes the culture change using Lewin’s Action Research model. The success of the culture integration was demonstrated when the old and new docents moved away from «this is how it should be done…» to «this is what I see…» in speaking about an event or problem. The language and perception changes were steps toward building a common meaning. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | article |
| fulltext.url.fl_str_mv | https://repositorio.ispa.pt/bitstreams/0923c20b-2111-406c-bb0e-9bbc0809dff0/download |
| id | ispa_bb0a80eca2fc46401588a5021fc6ecb8 |
| identifier.url.fl_str_mv | http://hdl.handle.net/10400.12/4773 |
| instacron_str | ispa |
| institution | Ispa-Instituto Universitário |
| instname_str | Ispa-Instituto Universitário |
| language | eng |
| network_acronym_str | ispa |
| network_name_str | Repositório do Ispa - Instituto Universitário |
| oai_identifier_str | oai:repositorio.ispa.pt:10400.12/4773 |
| organization_str_mv | urn:organizationAcronym:ispa |
| person_str_mv | Dennehy, Robert F. Morgan, Sandra Lehrburger, Karen J. |
| publishDate | 2004 |
| publisher.none.fl_str_mv | Instituto Superior de Psicologia Aplicada |
| reponame_str | Repositório do Ispa - Instituto Universitário |
| repository_id_str | urn:repositoryAcronym:ispa |
| service_str_mv | urn:repositoryAcronym:ispa |
| spelling | engInstituto Superior de Psicologia Aplicadapt_PTThe move of a museum in the western United States to larger quarters resulted in an increase in visitors and requests for tours. To respond to the greater number of tours, new volunteers (docents) were recruited and trained. But conflicts arose between the old and new docents. As Docent Chair, one of the authors worked with the Curator of Education to understand the culture change faced by the old docent group and integrate the old and new docent groups. This paper analyzes the culture change using Lewin’s Action Research model. The success of the culture integration was demonstrated when the old and new docents moved away from «this is how it should be done…» to «this is what I see…» in speaking about an event or problem. The language and perception changes were steps toward building a common meaning.application/pdfpt_PTCulture change in a museum: An action research analysisDennehy, Robert F.Morgan, SandraLehrburger, Karen J.HostingInstitutionOrganizationalRepositório do ISPAe-mailmailto:repositorio@ispa.ptrepositorio@ispa.ptISSNIsPartOf0872-96622016-07-05T18:30:41Z20042004-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.12/4773http://purl.org/coar/access_right/c_abf2open accessCultureChangeMuseumAction researchNon-profitCulturaMudançaMuseuInvestigação em acçãoNão-lucrativa171257 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ispa.pt/bitstreams/0923c20b-2111-406c-bb0e-9bbc0809dff0/downloadComportamento Organizacional e Gestão105969Lisboa |
| spellingShingle | Culture change in a museum: An action research analysis Dennehy, Robert F. Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| status | SINGLETON |
| subject.fl_str_mv | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| title | Culture change in a museum: An action research analysis |
| title_full | Culture change in a museum: An action research analysis |
| title_fullStr | Culture change in a museum: An action research analysis |
| title_full_unstemmed | Culture change in a museum: An action research analysis |
| title_short | Culture change in a museum: An action research analysis |
| title_sort | Culture change in a museum: An action research analysis |
| topic | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| topic_facet | Culture Change Museum Action research Non-profit Cultura Mudança Museu Investigação em acção Não-lucrativa |
| url | http://hdl.handle.net/10400.12/4773 |
| visible | 1 |