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Attraction and retention strategies: what matters to the millennial?

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Resumo:The labour market is suffering many changes and transformations putting several challenges to human resources management. One of the biggest challenges is related to the attraction and retention of employees to work in several activity sectors and to retain the talent in the organisations. In particular, hospitality and technology sectors have seen robust growth since the pandemic-induced. This study aims to explore the strategies for attracting and retaining millennials. More specifically, to understand the challenges of multigenerational management, and to understand the strategies used by organisations to meet the needs and interests of the millennial generation. A qualitative exploratory study was conducted using a semi-structured interview with 17 Human resources managers. Data were analysed according to thematic analysis procedures. The results showed that university partnerships are the preferred practice for attracting millennials, work-life balance, benefits, organisational culture, investment in professional development, feedback, and recognition are the main attraction and retention strategies. Participants consider the millennial Generation to be committed, and the biggest challenge in managing generational diversity is linked to the demand and impatience of millennials. In conclusion, human resources managers should consider the generation characteristics to adequate and update their human resources practices.
Autores principais:Silva, Susana
Outros Autores:Martins, Dora; Marques, Aurea
Assunto:Attraction Talent management Human resources Millenial generation Retention Hospitality sector
Ano:2025
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso restrito
Instituição associada:Instituto Politécnico do Porto
Idioma:inglês
Origem:Repositório Científico do Instituto Politécnico do Porto
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author Silva, Susana
author2 Martins, Dora
Marques, Aurea
author2_role author
author
author_facet Silva, Susana
Martins, Dora
Marques, Aurea
author_role author
contributor_name_str_mv REPOSITÓRIO P.PORTO
country_str PT
creators_json_txt [{\"Person.name\":\"Silva, Susana\",\"Person.identifier.orcid\":\"0009-0005-9892-9794\"},{\"Person.name\":\"Martins, Dora\"},{\"Person.name\":\"Marques, Aurea\"}]
datacite.contributors.contributor.contributorName.fl_str_mv REPOSITÓRIO P.PORTO
datacite.creators.creator.creatorName.fl_str_mv Silva, Susana
Martins, Dora
Marques, Aurea
datacite.date.Accepted.fl_str_mv 2025-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2025-06-05T16:23:45Z
datacite.date.embargoed.fl_str_mv 2025-06-05T16:23:45Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_16ec
datacite.subjects.subject.fl_str_mv Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
datacite.titles.title.fl_str_mv Attraction and retention strategies: what matters to the millennial?
dc.contributor.none.fl_str_mv REPOSITÓRIO P.PORTO
dc.creator.none.fl_str_mv Silva, Susana
Martins, Dora
Marques, Aurea
dc.date.Accepted.fl_str_mv 2025-01-01T00:00:00Z
dc.date.available.fl_str_mv 2025-06-05T16:23:45Z
dc.date.embargoed.fl_str_mv 2025-06-05T16:23:45Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.22/30142
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Springer
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.subject.none.fl_str_mv Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
dc.title.fl_str_mv Attraction and retention strategies: what matters to the millennial?
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_5794
description The labour market is suffering many changes and transformations putting several challenges to human resources management. One of the biggest challenges is related to the attraction and retention of employees to work in several activity sectors and to retain the talent in the organisations. In particular, hospitality and technology sectors have seen robust growth since the pandemic-induced. This study aims to explore the strategies for attracting and retaining millennials. More specifically, to understand the challenges of multigenerational management, and to understand the strategies used by organisations to meet the needs and interests of the millennial generation. A qualitative exploratory study was conducted using a semi-structured interview with 17 Human resources managers. Data were analysed according to thematic analysis procedures. The results showed that university partnerships are the preferred practice for attracting millennials, work-life balance, benefits, organisational culture, investment in professional development, feedback, and recognition are the main attraction and retention strategies. Participants consider the millennial Generation to be committed, and the biggest challenge in managing generational diversity is linked to the demand and impatience of millennials. In conclusion, human resources managers should consider the generation characteristics to adequate and update their human resources practices.
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person_str_mv Silva, Susana
Silva, Susana
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Martins, Dora
Marques, Aurea
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spelling engSpringerporThe labour market is suffering many changes and transformations putting several challenges to human resources management. One of the biggest challenges is related to the attraction and retention of employees to work in several activity sectors and to retain the talent in the organisations. In particular, hospitality and technology sectors have seen robust growth since the pandemic-induced. This study aims to explore the strategies for attracting and retaining millennials. More specifically, to understand the challenges of multigenerational management, and to understand the strategies used by organisations to meet the needs and interests of the millennial generation. A qualitative exploratory study was conducted using a semi-structured interview with 17 Human resources managers. Data were analysed according to thematic analysis procedures. The results showed that university partnerships are the preferred practice for attracting millennials, work-life balance, benefits, organisational culture, investment in professional development, feedback, and recognition are the main attraction and retention strategies. Participants consider the millennial Generation to be committed, and the biggest challenge in managing generational diversity is linked to the demand and impatience of millennials. In conclusion, human resources managers should consider the generation characteristics to adequate and update their human resources practices.application/pdfporAttraction and retention strategies: what matters to the millennial?PersonalSilva, SusanaDSpacehttp://dspace.org/items/c3605211-0f85-4ac2-b81a-a06e61470a6bDSpacehttp://dspace.org/items/c3605211-0f85-4ac2-b81a-a06e61470a6bSilvaSusanaORCIDhttp://orcid.org0009-0005-9892-9794Martins, DoraMarques, AureaHostingInstitutionOrganizationalREPOSITÓRIO P.PORTOe-mailmailto:recipp@sc.ipp.ptrecipp@sc.ipp.ptISBNIsPartOf9783031870187ISBNIsPartOf9783031870194ISSNIsPartOf2198-7246ISSNIsPartOf2198-7254DOIIsPartOf10.1007/978-3-031-87019-4_232025-06-05T16:23:45Z20252025-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.22/30142http://purl.org/coar/access_right/c_16ecrestricted accessAttractionTalent managementHuman resourcesMillenial generationRetentionHospitality sector234551 bytesother research producthttp://purl.org/coar/resource_type/c_5794conference paper2025N/Ahttp://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://recipp.ipp.pt/bitstreams/cb692070-14da-422d-8e5c-4ea70aa3e054/downloadInnovation and Creativity in Tourism, Business and Social Sciences: 11th International Conference, IACuDiT. Vol. 22337349Naxos, Greece
spellingShingle Attraction and retention strategies: what matters to the millennial?
Silva, Susana
Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
status SINGLETON
subject.fl_str_mv Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
title Attraction and retention strategies: what matters to the millennial?
title_full Attraction and retention strategies: what matters to the millennial?
title_fullStr Attraction and retention strategies: what matters to the millennial?
title_full_unstemmed Attraction and retention strategies: what matters to the millennial?
title_short Attraction and retention strategies: what matters to the millennial?
title_sort Attraction and retention strategies: what matters to the millennial?
topic Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
topic_facet Attraction
Talent management
Human resources
Millenial generation
Retention
Hospitality sector
url http://hdl.handle.net/10400.22/30142
visible 1