Publicação
Digital technology in a smart tourist destination: the case of Porto
| Resumo: | Given that information and communication technologies (ICT) have become increasingly integrated into the tourism industry, this article aims to emphasize the growing importance of ICT for smart tourism destinations. As a city, Porto has been consolidating its position as a smart tourism destination by emphasizing tourists’ experiences that are evaluated through innovation, communication, and interactivity with tourists/visitors. A survey of 423 tourists visiting the city provided the data for this study. The analysis focuses on the availability of ICT in Porto and its influence on tourists’ decisions to visit the city. This information helps to determine whether the application and information available on the Internet had positively contributed to tourists’ satisfaction in their visits to Porto. In particular, this article focuses on the influence of ICT accessibility on tourists’ choices of destination, their experiences, and their satisfaction. The results obtained can serve as insights for others to understand how tourists’ behavior and experiences, their planning stages and their demand for information are affected by the availability of ICT, in the context of smart tourism destinations. |
|---|---|
| Autores principais: | Liberato, Pedro |
| Outros Autores: | Alén, Elisa; Liberato, Dália |
| Assunto: | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| Ano: | 2018 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso restrito |
| Instituição associada: | Instituto Politécnico do Porto |
| Idioma: | inglês |
| Origem: | Repositório Científico do Instituto Politécnico do Porto |
| _version_ | 1868786276998578176 |
|---|---|
| author | Liberato, Pedro |
| author2 | Alén, Elisa Liberato, Dália |
| author2_role | author author |
| author_facet | Liberato, Pedro Alén, Elisa Liberato, Dália |
| author_role | author |
| contributor_name_str_mv | REPOSITÓRIO P.PORTO |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Liberato, Pedro\",\"Person.identifier.orcid\":\"0000-0003-2908-1599\"},{\"Person.name\":\"Alén, Elisa\"},{\"Person.name\":\"Liberato, Dália\",\"Person.identifier.orcid\":\"0000-0003-0513-6444\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | REPOSITÓRIO P.PORTO |
| datacite.creators.creator.creatorName.fl_str_mv | Liberato, Pedro Alén, Elisa Liberato, Dália |
| datacite.date.Accepted.fl_str_mv | 2018-01-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2018-08-30T14:59:12Z |
| datacite.date.embargoed.fl_str_mv | 2018-08-30T14:59:12Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| datacite.subjects.subject.fl_str_mv | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| datacite.titles.title.fl_str_mv | Digital technology in a smart tourist destination: the case of Porto |
| dc.contributor.none.fl_str_mv | REPOSITÓRIO P.PORTO |
| dc.creator.none.fl_str_mv | Liberato, Pedro Alén, Elisa Liberato, Dália |
| dc.date.Accepted.fl_str_mv | 2018-01-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2018-08-30T14:59:12Z |
| dc.date.embargoed.fl_str_mv | 2018-08-30T14:59:12Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10400.22/11849 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | Taylor & Francis |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| dc.subject.none.fl_str_mv | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| dc.title.fl_str_mv | Digital technology in a smart tourist destination: the case of Porto |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | Given that information and communication technologies (ICT) have become increasingly integrated into the tourism industry, this article aims to emphasize the growing importance of ICT for smart tourism destinations. As a city, Porto has been consolidating its position as a smart tourism destination by emphasizing tourists’ experiences that are evaluated through innovation, communication, and interactivity with tourists/visitors. A survey of 423 tourists visiting the city provided the data for this study. The analysis focuses on the availability of ICT in Porto and its influence on tourists’ decisions to visit the city. This information helps to determine whether the application and information available on the Internet had positively contributed to tourists’ satisfaction in their visits to Porto. In particular, this article focuses on the influence of ICT accessibility on tourists’ choices of destination, their experiences, and their satisfaction. The results obtained can serve as insights for others to understand how tourists’ behavior and experiences, their planning stages and their demand for information are affected by the availability of ICT, in the context of smart tourism destinations. |
| dirty | 0 |
| eu_rights_str_mv | restrictedAccess |
| format | article |
| fulltext.url.fl_str_mv | https://recipp.ipp.pt/bitstreams/7f4b5e63-263b-44b3-b7e9-e0c4d6242775/download |
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| identifier.url.fl_str_mv | http://hdl.handle.net/10400.22/11849 |
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| institution | Instituto Politécnico do Porto |
| instname_str | Instituto Politécnico do Porto |
| language | eng |
| network_acronym_str | recipp |
| network_name_str | Repositório Científico do Instituto Politécnico do Porto |
| oai_identifier_str | oai:recipp.ipp.pt:10400.22/11849 |
| organization_str_mv | urn:organizationAcronym:recipp |
| person_str_mv | Liberato, Pedro Liberato, Pedro https://www.ciencia-id.pt/0E18-9B6A-FE45 0E18-9B6A-FE45 http://orcid.org/0000-0003-2908-1599 0000-0003-2908-1599 Alén, Elisa Liberato, Dália Liberato, Dália https://www.ciencia-id.pt/F610-22F9-C504 F610-22F9-C504 http://orcid.org/0000-0003-0513-6444 0000-0003-0513-6444 |
| publishDate | 2018 |
| publisher.none.fl_str_mv | Taylor & Francis |
| reponame_str | Repositório Científico do Instituto Politécnico do Porto |
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| spelling | engTaylor & Francispt_PTGiven that information and communication technologies (ICT) have become increasingly integrated into the tourism industry, this article aims to emphasize the growing importance of ICT for smart tourism destinations. As a city, Porto has been consolidating its position as a smart tourism destination by emphasizing tourists’ experiences that are evaluated through innovation, communication, and interactivity with tourists/visitors. A survey of 423 tourists visiting the city provided the data for this study. The analysis focuses on the availability of ICT in Porto and its influence on tourists’ decisions to visit the city. This information helps to determine whether the application and information available on the Internet had positively contributed to tourists’ satisfaction in their visits to Porto. In particular, this article focuses on the influence of ICT accessibility on tourists’ choices of destination, their experiences, and their satisfaction. The results obtained can serve as insights for others to understand how tourists’ behavior and experiences, their planning stages and their demand for information are affected by the availability of ICT, in the context of smart tourism destinations.application/pdfpt_PTDigital technology in a smart tourist destination: the case of PortoPersonalLiberato, PedroDSpacehttp://dspace.org/items/5cb18f24-fc60-43a7-9b13-a54edc06d66eDSpacehttp://dspace.org/items/5cb18f24-fc60-43a7-9b13-a54edc06d66eLiberatoPedroCiência IDhttps://www.ciencia-id.pt0E18-9B6A-FE45ORCIDhttp://orcid.org0000-0003-2908-1599Scopus Author IDhttps://www.scopus.com57200381200Alén, ElisaPersonalLiberato, DáliaDSpacehttp://dspace.org/items/8af17803-7f2e-4819-bfd8-8ce657eff119DSpacehttp://dspace.org/items/8af17803-7f2e-4819-bfd8-8ce657eff119LiberatoDáliaCiência IDhttps://www.ciencia-id.ptF610-22F9-C504ORCIDhttp://orcid.org0000-0003-0513-6444Scopus Author IDhttps://www.scopus.com57200377509HostingInstitutionOrganizationalREPOSITÓRIO P.PORTOe-mailmailto:recipp@sc.ipp.ptrecipp@sc.ipp.ptISSNIsPartOf1063-0732ISSNIsPartOf1466-1853DOIIsPartOf10.1080/10630732.2017.14132282018-08-30T14:59:12Z20182018-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.22/11849http://purl.org/coar/access_right/c_16ecrestricted accessPortoSmart destinationTouristsBehaviorExperienceSatisfactionInternetICT2221017 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://recipp.ipp.pt/bitstreams/7f4b5e63-263b-44b3-b7e9-e0c4d6242775/downloadJournal of Urban Technology2517597 |
| spellingShingle | Digital technology in a smart tourist destination: the case of Porto Liberato, Pedro Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| status | SINGLETON |
| subject.fl_str_mv | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| title | Digital technology in a smart tourist destination: the case of Porto |
| title_full | Digital technology in a smart tourist destination: the case of Porto |
| title_fullStr | Digital technology in a smart tourist destination: the case of Porto |
| title_full_unstemmed | Digital technology in a smart tourist destination: the case of Porto |
| title_short | Digital technology in a smart tourist destination: the case of Porto |
| title_sort | Digital technology in a smart tourist destination: the case of Porto |
| topic | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| topic_facet | Porto Smart destination Tourists Behavior Experience Satisfaction Internet ICT |
| url | http://hdl.handle.net/10400.22/11849 |
| visible | 1 |