Publicação

Adjusting marketing efforts for terrorism and tourism: an exploratory discussion on motivation and on the desire for safety

Ver documento

Detalhes bibliográficos
Resumo:The objectives of this research paper are to discuss where tourism is moving towards, inview of recent social events, namely terrorism, and how and what adaptations are necessary and can bemade in order to maximize the utility of tourism for consumers and commercial organizations alike. Wehave used a mixed quantitative and qualitative methodology to ascertain how powerful the followingmotivators are: desire for safety, destination innovation, and price – with regards to tourist destinations– via an exploratory survey, with higher education master’s degree students (millennials), taking a courseon strategy and competitiveness, with 83 valid responses. We propose an exploratory model for motiva-tion, in view of our survey results, which may however change, if terrorism increases yet further, beyondits current levels. Our study does indicate that tourism will have to evolve to solve a new customer need– safety and the absence of harm while on holiday.
Autores principais:Au-Yong-Oliveira, Manuel
Outros Autores:Costa, Rui
Assunto:Terrorism Tourism Safety Destination innovation Price
Ano:2017
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Aveiro
Idioma:inglês
Origem:RIA - Repositório Institucional da Universidade de Aveiro
Descrição
Resumo:The objectives of this research paper are to discuss where tourism is moving towards, inview of recent social events, namely terrorism, and how and what adaptations are necessary and can bemade in order to maximize the utility of tourism for consumers and commercial organizations alike. Wehave used a mixed quantitative and qualitative methodology to ascertain how powerful the followingmotivators are: desire for safety, destination innovation, and price – with regards to tourist destinations– via an exploratory survey, with higher education master’s degree students (millennials), taking a courseon strategy and competitiveness, with 83 valid responses. We propose an exploratory model for motiva-tion, in view of our survey results, which may however change, if terrorism increases yet further, beyondits current levels. Our study does indicate that tourism will have to evolve to solve a new customer need– safety and the absence of harm while on holiday.