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A user experience study for smart mobility system with bikes

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Resumo:Smart mobility is one dimension of the smart city concept and refers to mobility management in a smart city, transporting city inhabitants by meeting their daily mobility needs. A smart mobility example is to promote and encourage more people to ride on bikes. “U-Bike IPBeja” project aims to promote mobility and cycling in the city. To accomplish U-Bike IPBeja goals, an information system was developed to handle the project activities. The bike users have a mobile app software to control the bike activities. This paper presents a qualitative study of the U-Bike system to analyse the users’ perceptions and opinions relatively to the pair App+Bike usage. To accomplish this, two focus group were applied to a representative sample of users to find the level of user experience, i.e. if the system provides comfort, trust and the intended information. The results were very important to propose improvements regarding user experience goals.
Autores principais:Brito, Isabel
Outros Autores:Bruno, Luís
Assunto:Smart Mobility HCI UX Focus group
Ano:2020
País:Portugal
Tipo de documento:capítulo de livro
Tipo de acesso:acesso aberto
Instituição associada:Instituto Politécnico de Beja
Idioma:inglês
Origem:Repositório Institucional do IPBeja
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author Brito, Isabel
author2 Bruno, Luís
author2_role author
author_facet Brito, Isabel
Bruno, Luís
author_role author
country_str PT
creators_json_txt [{\"Person.name\":\"Brito, Isabel\"},{\"Person.name\":\"Bruno, Luís\"}]
datacite.creators.creator.creatorName.fl_str_mv Brito, Isabel
Bruno, Luís
datacite.date.Accepted.fl_str_mv 2020-01-11T00:00:00Z
datacite.date.available.fl_str_mv 2025-02-10T16:49:16Z
datacite.date.embargoed.fl_str_mv 2025-02-10T16:49:16Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Smart Mobility
HCI
UX
Focus group
datacite.titles.title.fl_str_mv A user experience study for smart mobility system with bikes
dc.creator.none.fl_str_mv Brito, Isabel
Bruno, Luís
dc.date.Accepted.fl_str_mv 2020-01-11T00:00:00Z
dc.date.available.fl_str_mv 2025-02-10T16:49:16Z
dc.date.embargoed.fl_str_mv 2025-02-10T16:49:16Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://repositorio.ipbeja.pt/handle/20.500.12207/6662
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Universidad de Huelva
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Smart Mobility
HCI
UX
Focus group
dc.title.fl_str_mv A user experience study for smart mobility system with bikes
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_3248
description Smart mobility is one dimension of the smart city concept and refers to mobility management in a smart city, transporting city inhabitants by meeting their daily mobility needs. A smart mobility example is to promote and encourage more people to ride on bikes. “U-Bike IPBeja” project aims to promote mobility and cycling in the city. To accomplish U-Bike IPBeja goals, an information system was developed to handle the project activities. The bike users have a mobile app software to control the bike activities. This paper presents a qualitative study of the U-Bike system to analyse the users’ perceptions and opinions relatively to the pair App+Bike usage. To accomplish this, two focus group were applied to a representative sample of users to find the level of user experience, i.e. if the system provides comfort, trust and the intended information. The results were very important to propose improvements regarding user experience goals.
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identifier.url.fl_str_mv https://repositorio.ipbeja.pt/handle/20.500.12207/6662
instacron_str ipb
institution Instituto Politécnico de Beja
instname_str Instituto Politécnico de Beja
language eng
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network_name_str Repositório Institucional do IPBeja
oai_identifier_str oai:repositorio.ipbeja.pt:20.500.12207/6662
organization_str_mv urn:organizationAcronym:ipb
person_str_mv Brito, Isabel
Bruno, Luís
publishDate 2020
publisher.none.fl_str_mv Universidad de Huelva
reponame_str Repositório Institucional do IPBeja
repository_id_str urn:repositoryAcronym:ripb
service_str_mv urn:repositoryAcronym:ripb
spelling porSmart mobility is one dimension of the smart city concept and refers to mobility management in a smart city, transporting city inhabitants by meeting their daily mobility needs. A smart mobility example is to promote and encourage more people to ride on bikes. “U-Bike IPBeja” project aims to promote mobility and cycling in the city. To accomplish U-Bike IPBeja goals, an information system was developed to handle the project activities. The bike users have a mobile app software to control the bike activities. This paper presents a qualitative study of the U-Bike system to analyse the users’ perceptions and opinions relatively to the pair App+Bike usage. To accomplish this, two focus group were applied to a representative sample of users to find the level of user experience, i.e. if the system provides comfort, trust and the intended information. The results were very important to propose improvements regarding user experience goals.application/pdfengUniversidad de HuelvaA user experience study for smart mobility system with bikesBrito, IsabelBruno, LuísURLhttps://repositorio.ipbeja.pt/handle/20.500.12207/6662ISBNIsPartOf97816586949882025-02-10T16:49:16Z2020-01-11T00:00:00Z2020-01-11http://purl.org/coar/access_right/c_abf2open accessporSmart MobilityporHCIporUXporFocus group1178432 byteshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ipbeja.pt/bitstreams/a8a2d0bf-d74a-4100-99dc-d7e487633248/downloadliteraturehttp://purl.org/coar/resource_type/c_3248book part
spellingShingle A user experience study for smart mobility system with bikes
Brito, Isabel
Smart Mobility
HCI
UX
Focus group
status SINGLETON
subject.fl_str_mv Smart Mobility
HCI
UX
Focus group
title A user experience study for smart mobility system with bikes
title_full A user experience study for smart mobility system with bikes
title_fullStr A user experience study for smart mobility system with bikes
title_full_unstemmed A user experience study for smart mobility system with bikes
title_short A user experience study for smart mobility system with bikes
title_sort A user experience study for smart mobility system with bikes
topic Smart Mobility
HCI
UX
Focus group
topic_facet Smart Mobility
HCI
UX
Focus group
url https://repositorio.ipbeja.pt/handle/20.500.12207/6662
visible 1