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Improvement of project management efficiency with a business intelligence solution in an automotive supplier company

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Resumo:The present dissertation thesis was developed under the Integrated Master in Engineering and Industrial Management of the University of Minho. This work was developed in the company Bosch Car Multimedia S.A, in Braga, in the project management section of the development department. The main goal was to improve the project management processes and efficiency by designing and implementing a Business Intelligence solution to monitor the development projects. The methodology “Action-research” was used, and the researcher was inserted in the daily life of a specific project team with the goal to understand their way of work, analyze improvement opportunities and to propose improvement actions. At the same time, a literature review was made with the combination of project management topics with Lean Thinking that aim for the “continuous improvement” of project management and also literature related to metrics, key performance indicators (KPI’s) and Dashboards. After analyzing the team activities, some opportunities were found in several areas that the project manager and the team members faced daily. These improvement opportunities were generally related to the lack of visibility of the several topics, the redundancy of information, documents and templates that were not efficient, lack of awareness on the project metrics and KPI’s. The solution proposed to use PowerBI to create a Project Dashboard that could centralize the topics on one single place, aiming for increasing visibility and information sharing. After the implementation on the first project, it was possible to reduce the time spending on team meetings, reports preparation, report meetings and some documents were simplified to be faster to fill and read. With the implementation, it is possible to estimate the saving amount of 7580€ on time savings, on one single project. The feedback of the team was collected using a questionnaire; the general perception is frankly positive and the expansion to other projects highly recommended. This expansion to other projects and to integrate several projects in the same dashboard, creating a “Portfolio Management Dashboard” was also initiated, but not concluded. Thus, the expansion of the dashboard is a suggestion for future work, allowing to integrate other projects and other project management departments, aiming for the benefits obtained with the first trial project.
Autores principais:Pereira, Isac Oliveira
Assunto:Project management Efficiency Improvement PowerBI Dashboard Gestão de projetos Eficiência Melhoria
Ano:2021
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho

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