Publicação
Quality improvement practices adopted by industrial companies in Portugal
| Resumo: | Abstract— In an increasingly competitive market, companies have the need to seek and implement best practices to continuously improve their processes. Recently, several quality management tools and quality improvement methodologies have emerged in literature. However, there is a gap between theory and practice. This study aims to assess to what extent the methodologies and tools cited in literature are used by industrial companies in Portugal. A questionnaire was developed to investigate both the importance, perceived by respondents, to each tool and methodology, and its level of use. The motivational factors and barriers to their implementation were also investigated. The questionnaire was sent to industrial companies of different sectors and 83 answers were analyzed based on descriptive statistics and statistical tests. Results show evidence about the perceived importance and implementation level of quality improvement practices in industries in Portugal. It also contributes to understand the factors that influence the use of such quality improvement techniques. |
|---|---|
| Autores principais: | Lopes, Isabel da Silva |
| Outros Autores: | Nunes, Eusébio P.; Sousa, Sérgio; Esteves, Dina |
| Assunto: | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| Ano: | 2011 |
| País: | Portugal |
| Tipo de documento: | comunicação em conferência |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| _version_ | 1866875938248065024 |
|---|---|
| author | Lopes, Isabel da Silva |
| author2 | Nunes, Eusébio P. Sousa, Sérgio Esteves, Dina |
| author2_role | author author author |
| author_facet | Lopes, Isabel da Silva Nunes, Eusébio P. Sousa, Sérgio Esteves, Dina |
| author_role | author |
| contributor_name_str_mv | Universidade do Minho |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Lopes, Isabel da Silva\"},{\"Person.name\":\"Nunes, Eusébio P.\"},{\"Person.name\":\"Sousa, Sérgio\"},{\"Person.name\":\"Esteves, Dina\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Universidade do Minho |
| datacite.creators.creator.creatorName.fl_str_mv | Lopes, Isabel da Silva Nunes, Eusébio P. Sousa, Sérgio Esteves, Dina |
| datacite.date.Accepted.fl_str_mv | 2011-07-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2011-07-26T15:46:04Z |
| datacite.date.embargoed.fl_str_mv | 2011-07-26T15:46:04Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| datacite.titles.title.fl_str_mv | Quality improvement practices adopted by industrial companies in Portugal |
| dc.contributor.none.fl_str_mv | Universidade do Minho |
| dc.creator.none.fl_str_mv | Lopes, Isabel da Silva Nunes, Eusébio P. Sousa, Sérgio Esteves, Dina |
| dc.date.Accepted.fl_str_mv | 2011-07-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2011-07-26T15:46:04Z |
| dc.date.embargoed.fl_str_mv | 2011-07-26T15:46:04Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | https://hdl.handle.net/1822/13058 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | International Association of Engineers (IAENG) |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| dc.title.fl_str_mv | Quality improvement practices adopted by industrial companies in Portugal |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_5794 |
| description | Abstract— In an increasingly competitive market, companies have the need to seek and implement best practices to continuously improve their processes. Recently, several quality management tools and quality improvement methodologies have emerged in literature. However, there is a gap between theory and practice. This study aims to assess to what extent the methodologies and tools cited in literature are used by industrial companies in Portugal. A questionnaire was developed to investigate both the importance, perceived by respondents, to each tool and methodology, and its level of use. The motivational factors and barriers to their implementation were also investigated. The questionnaire was sent to industrial companies of different sectors and 83 answers were analyzed based on descriptive statistics and statistical tests. Results show evidence about the perceived importance and implementation level of quality improvement practices in industries in Portugal. It also contributes to understand the factors that influence the use of such quality improvement techniques. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | conferencePaper |
| fulltext.url.fl_str_mv | https://prod-dspace.uminho.pt/bitstreams/17fdac9a-83e2-463a-acd7-62352ce8209b/download |
| id | rum_441da9d8ff847f652ddc2b4b802bc065 |
| identifier.url.fl_str_mv | https://hdl.handle.net/1822/13058 |
| instacron_str | repositorium |
| institution | Universidade do Minho |
| instname_str | Universidade do Minho |
| language | eng |
| network_acronym_str | rum |
| network_name_str | RepositóriUM - Universidade do Minho |
| oai_identifier_str | oai:repositorium.uminho.pt:1822/13058 |
| organization_str_mv | urn:organizationAcronym:repositorium |
| person_str_mv | Lopes, Isabel da Silva Nunes, Eusébio P. Sousa, Sérgio Esteves, Dina |
| publishDate | 2011 |
| publisher.none.fl_str_mv | International Association of Engineers (IAENG) |
| reponame_str | RepositóriUM - Universidade do Minho |
| repository_id_str | urn:repositoryAcronym:rum |
| service_str_mv | urn:repositoryAcronym:rum |
| spelling | engInternational Association of Engineers (IAENG)porAbstract— In an increasingly competitive market, companies have the need to seek and implement best practices to continuously improve their processes. Recently, several quality management tools and quality improvement methodologies have emerged in literature. However, there is a gap between theory and practice. This study aims to assess to what extent the methodologies and tools cited in literature are used by industrial companies in Portugal. A questionnaire was developed to investigate both the importance, perceived by respondents, to each tool and methodology, and its level of use. The motivational factors and barriers to their implementation were also investigated. The questionnaire was sent to industrial companies of different sectors and 83 answers were analyzed based on descriptive statistics and statistical tests. Results show evidence about the perceived importance and implementation level of quality improvement practices in industries in Portugal. It also contributes to understand the factors that influence the use of such quality improvement techniques.application/pdfporQuality improvement practices adopted by industrial companies in PortugalLopes, Isabel da SilvaNunes, Eusébio P.Sousa, SérgioEsteves, DinaHostingInstitutionOrganizationalUniversidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptISBNIsPartOf9789881821065ISSNIsPartOf2078-09582011-07-26T15:46:04Z2011-072011-07-01T00:00:00ZHandlehttps://hdl.handle.net/1822/13058http://purl.org/coar/access_right/c_abf2open accessContinuous improvementQuality improvementQuality toolsQuestionnairesSurvey793638 bytesother research producthttp://purl.org/coar/resource_type/c_5794conference paperhttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://prod-dspace.uminho.pt/bitstreams/17fdac9a-83e2-463a-acd7-62352ce8209b/download |
| spellingShingle | Quality improvement practices adopted by industrial companies in Portugal Lopes, Isabel da Silva Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| status | SINGLETON |
| subject.fl_str_mv | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| title | Quality improvement practices adopted by industrial companies in Portugal |
| title_full | Quality improvement practices adopted by industrial companies in Portugal |
| title_fullStr | Quality improvement practices adopted by industrial companies in Portugal |
| title_full_unstemmed | Quality improvement practices adopted by industrial companies in Portugal |
| title_short | Quality improvement practices adopted by industrial companies in Portugal |
| title_sort | Quality improvement practices adopted by industrial companies in Portugal |
| topic | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| topic_facet | Continuous improvement Quality improvement Quality tools Questionnaires Survey |
| url | https://hdl.handle.net/1822/13058 |
| visible | 1 |