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Controlled flexibility in healthcare processes: A BPMN-Extension approach

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Resumo:The Business Process Model and Notation (BPMN) is increasingly being used to model and execute healthcare processes. BPMN, as prescriptive modelling language, does not provide enough support to handle with expected or unexpected exceptions. However total flexibility is not the answer. Indeed, in the everyday practice, people do not wish for total flexibility. Instead, designers would like to define which changes can be applied, as well as performers would like to follow advices previously modelled on which and how they can change the elements that compose business processes. In this paper, the authors detail CF4BPMN, a BPMN extension to allow for the modeling and execution of controlled flexibility. In addition, they apply it to a healthcare process, defining how a certain process element can or cannot be changed. This way, process participants can visually learn and follow the advised changes onto the process in a controlled manner
Autores principais:Domingos, Dulce
Outros Autores:Martinho, Ricardo; Varajão, João
Assunto:Healthcare process Process flexibility Controlled flexibility BPMN extension Constraint of change Ciências Naturais::Ciências da Computação e da Informação
Ano:2016
País:Portugal
Tipo de documento:capítulo de livro
Tipo de acesso:acesso restrito
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho

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