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A multi-perspective integrated framework of critical success factors for supporting on-line shopping

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Resumo:E-commerce promotes economic growth by enabling online shops to compete within a global market scenario. There are critical success factors that permit to distinguish a good business on the Internet and this knowledge may allow reaching an important competitive advantage for business sustainability. As many disciplines are involved, when determining critical success factors, e-commerce requires an effective coordination and integration in a collaborative way. In e-commerce, as well as in any other ecosystem, the breaking down of some integrating elements may provoke a collapse on the whole system. The various stakeholders involved in a given business should, therefore, be involved and work together to achieve a high quality product that fully satisfies the end customer's needs and wishes. To meet the above requirement, this paper proposes a multi-perspective critical success factors (MPCSF) model for online shopping.
Autores principais:Varela, Maria Leonilde Rocha
Outros Autores:Ferreira, M. F.; Vieira, Gaspar Gonçalves; Manupati, V. K.; Manoj, K.
Assunto:E-commerce success factors multi-perspective model online shopping support
Ano:2016
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
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author Varela, Maria Leonilde Rocha
author2 Ferreira, M. F.
Vieira, Gaspar Gonçalves
Manupati, V. K.
Manoj, K.
author2_role author
author
author
author
author_facet Varela, Maria Leonilde Rocha
Ferreira, M. F.
Vieira, Gaspar Gonçalves
Manupati, V. K.
Manoj, K.
author_role author
contributor_name_str_mv RepositóriUM - Universidade do Minho
country_str PT
creators_json_txt [{\"Person.name\":\"Varela, Maria Leonilde Rocha\"},{\"Person.name\":\"Ferreira, M. F.\"},{\"Person.name\":\"Vieira, Gaspar Gonçalves\"},{\"Person.name\":\"Manupati, V. K.\"},{\"Person.name\":\"Manoj, K.\"}]
datacite.contributors.contributor.contributorName.fl_str_mv RepositóriUM - Universidade do Minho
datacite.creators.creator.creatorName.fl_str_mv Varela, Maria Leonilde Rocha
Ferreira, M. F.
Vieira, Gaspar Gonçalves
Manupati, V. K.
Manoj, K.
datacite.date.Accepted.fl_str_mv 2016-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2018-02-22T18:45:49Z
datacite.date.embargoed.fl_str_mv 2018-02-22T18:45:49Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv E-commerce
success factors
multi-perspective model
online shopping support
datacite.titles.title.fl_str_mv A multi-perspective integrated framework of critical success factors for supporting on-line shopping
dc.contributor.none.fl_str_mv RepositóriUM - Universidade do Minho
dc.creator.none.fl_str_mv Varela, Maria Leonilde Rocha
Ferreira, M. F.
Vieira, Gaspar Gonçalves
Manupati, V. K.
Manoj, K.
dc.date.Accepted.fl_str_mv 2016-01-01T00:00:00Z
dc.date.available.fl_str_mv 2018-02-22T18:45:49Z
dc.date.embargoed.fl_str_mv 2018-02-22T18:45:49Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://hdl.handle.net/1822/50907
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv IEEE
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv E-commerce
success factors
multi-perspective model
online shopping support
dc.title.fl_str_mv A multi-perspective integrated framework of critical success factors for supporting on-line shopping
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_5794
description E-commerce promotes economic growth by enabling online shops to compete within a global market scenario. There are critical success factors that permit to distinguish a good business on the Internet and this knowledge may allow reaching an important competitive advantage for business sustainability. As many disciplines are involved, when determining critical success factors, e-commerce requires an effective coordination and integration in a collaborative way. In e-commerce, as well as in any other ecosystem, the breaking down of some integrating elements may provoke a collapse on the whole system. The various stakeholders involved in a given business should, therefore, be involved and work together to achieve a high quality product that fully satisfies the end customer's needs and wishes. To meet the above requirement, this paper proposes a multi-perspective critical success factors (MPCSF) model for online shopping.
dirty 0
eu_rights_str_mv openAccess
format conferencePaper
fulltext.url.fl_str_mv https://repositorium.uminho.pt/bitstreams/5d032b00-0808-43ca-a549-cca8dde6818d/download
id rum_5ce4e1eafead92810e5baaa6793af0ea
identifier.url.fl_str_mv https://hdl.handle.net/1822/50907
instacron_str repositorium
institution Universidade do Minho
instname_str Universidade do Minho
language eng
network_acronym_str rum
network_name_str RepositóriUM - Universidade do Minho
oai_identifier_str oai:repositorium.uminho.pt:1822/50907
organization_str_mv urn:organizationAcronym:repositorium
person_str_mv Varela, Maria Leonilde Rocha
Ferreira, M. F.
Vieira, Gaspar Gonçalves
Manupati, V. K.
Manoj, K.
publishDate 2016
publisher.none.fl_str_mv IEEE
reponame_str RepositóriUM - Universidade do Minho
repository_id_str urn:repositoryAcronym:rum
service_str_mv urn:repositoryAcronym:rum
spelling engIEEEporE-commerce promotes economic growth by enabling online shops to compete within a global market scenario. There are critical success factors that permit to distinguish a good business on the Internet and this knowledge may allow reaching an important competitive advantage for business sustainability. As many disciplines are involved, when determining critical success factors, e-commerce requires an effective coordination and integration in a collaborative way. In e-commerce, as well as in any other ecosystem, the breaking down of some integrating elements may provoke a collapse on the whole system. The various stakeholders involved in a given business should, therefore, be involved and work together to achieve a high quality product that fully satisfies the end customer's needs and wishes. To meet the above requirement, this paper proposes a multi-perspective critical success factors (MPCSF) model for online shopping.application/pdfporA multi-perspective integrated framework of critical success factors for supporting on-line shoppingVarela, Maria Leonilde RochaFerreira, M. F.Vieira, Gaspar GonçalvesManupati, V. K.Manoj, K.HostingInstitutionOrganizationalRepositóriUM - Universidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptISBNIsPartOf9789899843462ISSNIsPartOf2166-0727DOIIsPartOf10.1109/CISTI.2016.75213702018-02-22T18:45:49Z20162018-02-14T00:04:05Z2016-01-01T00:00:00ZHandlehttps://hdl.handle.net/1822/50907http://purl.org/coar/access_right/c_abf2open accessE-commercesuccess factorsmulti-perspective modelonline shopping support282616 bytesother research producthttp://purl.org/coar/resource_type/c_5794conference paperhttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorium.uminho.pt/bitstreams/5d032b00-0808-43ca-a549-cca8dde6818d/download
spellingShingle A multi-perspective integrated framework of critical success factors for supporting on-line shopping
Varela, Maria Leonilde Rocha
E-commerce
success factors
multi-perspective model
online shopping support
status SINGLETON
subject.fl_str_mv E-commerce
success factors
multi-perspective model
online shopping support
title A multi-perspective integrated framework of critical success factors for supporting on-line shopping
title_full A multi-perspective integrated framework of critical success factors for supporting on-line shopping
title_fullStr A multi-perspective integrated framework of critical success factors for supporting on-line shopping
title_full_unstemmed A multi-perspective integrated framework of critical success factors for supporting on-line shopping
title_short A multi-perspective integrated framework of critical success factors for supporting on-line shopping
title_sort A multi-perspective integrated framework of critical success factors for supporting on-line shopping
topic E-commerce
success factors
multi-perspective model
online shopping support
topic_facet E-commerce
success factors
multi-perspective model
online shopping support
url https://hdl.handle.net/1822/50907
visible 1