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Percepción y gestión de los conflictos en estudiantes universitarios españoles y portugueses

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Detalhes bibliográficos
Resumo:This research is the result of the Eramus +LIMEdiat research project, in which one of the lines of study has had the objective of finding out the perception that university students in both countries have of conflict management and the ways in which they handle such conflict. From a methodological point of view, a quantitative cross-sectional research study was carried out with a simple random sample of 247 university students. The main results obtained from this study conclude, on the one hand, that conflict is positively valued among university students; and on the other hand, that the origin of conflicts is usually derived from communication problems (16.8%), lack of respect (9.7%) and non-compliance with rules (8%). The results obtained on the perceptions of university students highlight the importance of making university managers aware of the need to train their students in positive conflict management and the promotion of education to achieve a culture of peace in universities in relation to the goals established in the Sustainable Development Goals of the United Nations Organization for 2030. In this sense, the use of mediation on university coexistence contemplated in Law 3/2022, 24 February, emerges as an opportunity to improve interpersonal relations and manage conflicts both inside and outside the classroom. Among the limitations of the study is the size and homogeneity of the sample.
Autores principais:Munuera Gómez, Pilar
Outros Autores:Martínez-López, José Ángel; Molina-Cano, Jerónimo; Silva, Ana Maria Costa e
Assunto:Educational research University Conflict Resolution Perception Investigación Universidad Solución de Conflicto Percepción Solución de problemas Dispute settlement Problem solving Research
Ano:2024
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:espanhol
Origem:RepositóriUM - Universidade do Minho
Descrição
Resumo:This research is the result of the Eramus +LIMEdiat research project, in which one of the lines of study has had the objective of finding out the perception that university students in both countries have of conflict management and the ways in which they handle such conflict. From a methodological point of view, a quantitative cross-sectional research study was carried out with a simple random sample of 247 university students. The main results obtained from this study conclude, on the one hand, that conflict is positively valued among university students; and on the other hand, that the origin of conflicts is usually derived from communication problems (16.8%), lack of respect (9.7%) and non-compliance with rules (8%). The results obtained on the perceptions of university students highlight the importance of making university managers aware of the need to train their students in positive conflict management and the promotion of education to achieve a culture of peace in universities in relation to the goals established in the Sustainable Development Goals of the United Nations Organization for 2030. In this sense, the use of mediation on university coexistence contemplated in Law 3/2022, 24 February, emerges as an opportunity to improve interpersonal relations and manage conflicts both inside and outside the classroom. Among the limitations of the study is the size and homogeneity of the sample.