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Assessing the COVID-19 performance indicators used in the Portuguese daily situation report

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Resumo:Organizations have been using performance indicators to, amongst others, support decision-making. However, as reported in the literature, there are obstacles to its design and use. This work analysis the Portuguese COVID-19 daily situation report and identifies the 18 performance indicators present in the four page report. Then, it recognizes the more relevant problems associated with its definition and communication, such as, uncertainty of data quality, too many indicators, lack of human resources attached to performance measurement, time and difficulty doing data analysis and lack of time to do data collection, which may limit its use to support decision-making. It ends presenting the requirements that should be fulfilled to reduce the identified problems.
Autores principais:Sousa, Sérgio
Outros Autores:Teixeira, Rute; Nunes, Eusébio P.
Assunto:COVID-19 performance indicator performance management situation report Saúde de qualidade
Ano:2020
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
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author Sousa, Sérgio
author2 Teixeira, Rute
Nunes, Eusébio P.
author2_role author
author
author_facet Sousa, Sérgio
Teixeira, Rute
Nunes, Eusébio P.
author_role author
contributor_name_str_mv RepositóriUM - Universidade do Minho
country_str PT
creators_json_txt [{\"Person.name\":\"Sousa, Sérgio\"},{\"Person.name\":\"Teixeira, Rute\"},{\"Person.name\":\"Nunes, Eusébio P.\"}]
datacite.contributors.contributor.contributorName.fl_str_mv RepositóriUM - Universidade do Minho
datacite.creators.creator.creatorName.fl_str_mv Sousa, Sérgio
Teixeira, Rute
Nunes, Eusébio P.
datacite.date.Accepted.fl_str_mv 2020-11-08T00:00:00Z
datacite.date.available.fl_str_mv 2021-09-17T15:08:48Z
datacite.date.embargoed.fl_str_mv 2021-09-17T15:08:48Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv COVID-19
performance indicator
performance management
situation report
Saúde de qualidade
datacite.titles.title.fl_str_mv Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
dc.contributor.none.fl_str_mv RepositóriUM - Universidade do Minho
dc.creator.none.fl_str_mv Sousa, Sérgio
Teixeira, Rute
Nunes, Eusébio P.
dc.date.Accepted.fl_str_mv 2020-11-08T00:00:00Z
dc.date.available.fl_str_mv 2021-09-17T15:08:48Z
dc.date.embargoed.fl_str_mv 2021-09-17T15:08:48Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://hdl.handle.net/1822/74060
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv COVID-19
performance indicator
performance management
situation report
Saúde de qualidade
dc.title.fl_str_mv Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_5794
description Organizations have been using performance indicators to, amongst others, support decision-making. However, as reported in the literature, there are obstacles to its design and use. This work analysis the Portuguese COVID-19 daily situation report and identifies the 18 performance indicators present in the four page report. Then, it recognizes the more relevant problems associated with its definition and communication, such as, uncertainty of data quality, too many indicators, lack of human resources attached to performance measurement, time and difficulty doing data analysis and lack of time to do data collection, which may limit its use to support decision-making. It ends presenting the requirements that should be fulfilled to reduce the identified problems.
dirty 0
eu_rights_str_mv openAccess
format conferencePaper
fulltext.url.fl_str_mv https://repositorium.uminho.pt/bitstreams/92d6e1d8-402a-477f-a091-399aa42ddc3a/download
id rum_96d17ae9e2f5b760f948ffbdbbcd472f
identifier.url.fl_str_mv https://hdl.handle.net/1822/74060
instacron_str repositorium
institution Universidade do Minho
instname_str Universidade do Minho
language eng
network_acronym_str rum
network_name_str RepositóriUM - Universidade do Minho
oai_identifier_str oai:repositorium.uminho.pt:1822/74060
organization_str_mv urn:organizationAcronym:repositorium
person_str_mv Sousa, Sérgio
Teixeira, Rute
Nunes, Eusébio P.
publishDate 2020
reponame_str RepositóriUM - Universidade do Minho
repository_id_str urn:repositoryAcronym:rum
service_str_mv urn:repositoryAcronym:rum
spelling engporOrganizations have been using performance indicators to, amongst others, support decision-making. However, as reported in the literature, there are obstacles to its design and use. This work analysis the Portuguese COVID-19 daily situation report and identifies the 18 performance indicators present in the four page report. Then, it recognizes the more relevant problems associated with its definition and communication, such as, uncertainty of data quality, too many indicators, lack of human resources attached to performance measurement, time and difficulty doing data analysis and lack of time to do data collection, which may limit its use to support decision-making. It ends presenting the requirements that should be fulfilled to reduce the identified problems.application/pdfporAssessing the COVID-19 performance indicators used in the Portuguese daily situation reportSousa, SérgioTeixeira, RuteNunes, Eusébio P.HostingInstitutionOrganizationalRepositóriUM - Universidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptCITATIONS. Sousa, R. Teixeira and E. Nunes, "Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report," 2020 International Conference on Decision Aid Sciences and Application (DASA), 2020, pp. 6-11, doi: 10.1109/DASA51403.2020.9317138.ISBNIsPartOf9781728196770DOIIsPartOf10.1109/DASA51403.2020.93171382021-09-17T15:08:48Z2020-11-082021-09-15T16:18:32Z2020-11-08T00:00:00ZHandlehttps://hdl.handle.net/1822/74060http://purl.org/coar/access_right/c_abf2open accessCOVID-19performance indicatorperformance managementsituation reporthttps://sdgs.un.org/goalsSustainable Development Goals (SDG)Saúde de qualidade685608 bytesother research producthttp://purl.org/coar/resource_type/c_5794conference paperhttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorium.uminho.pt/bitstreams/92d6e1d8-402a-477f-a091-399aa42ddc3a/download
spellingShingle Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
Sousa, Sérgio
COVID-19
performance indicator
performance management
situation report
Saúde de qualidade
status SINGLETON
subject.fl_str_mv COVID-19
performance indicator
performance management
situation report
subject.other.fl_str_mv Saúde de qualidade
title Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
title_full Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
title_fullStr Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
title_full_unstemmed Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
title_short Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
title_sort Assessing the COVID-19 performance indicators used in the Portuguese daily situation report
topic COVID-19
performance indicator
performance management
situation report
Saúde de qualidade
topic_facet COVID-19
performance indicator
performance management
situation report
Saúde de qualidade
url https://hdl.handle.net/1822/74060
visible 1