Publicação
Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry
| Resumo: | With globalization and rising customer expectations, the automotive sector faces intense competition. Companies must enhance processes to reduce costs and maintain quality, with operational efficiency and waste reduction being essential to success. Lean Thinking encourages continuous improvement at all levels by eliminating non-value-adding activities. In indirect areas, Lean Office improves processes, quality, and efficiency, reducing errors and costs. This research project aimed at improving controlling processes of Bosch Car Multimedia S.A by applying Lean tools, during a period of nine months in the controlling department. Using Action-Research, problems and waste were diagnosed. In collaboration with the controlling team, improvement proposals were developed to streamline information management via Docupedia and Drive "O" organization, standardize processes through standard operating procedures, task centralization, enhancements with process mapping and new templates, reduce manual effort through task automation, and enhance collaboration and communication by improving meeting’s structure and reorganizing the office space, for instance. Improvements enabled the department to save 40.5 hours annually in searching for information, 300 hours annually in email management, and 50 minutes weekly through the centralization of the purely operational task of just inserting samples prices in the system. The standardization of key processes resulted in a saving of about 4 hours per week. The new format for presenting material report reduced processing time by 58%, and the automation of manufacturing operations cost reports would reduce the time required to produce these reports by 90%. Solutions such as centralized information tools, standardized procedures, automation, improved meeting management, office redesign, and role clarification enhanced efficiency, reduced waste, and fostered collaboration, demonstrating the benefits of applying Lean methodologies in indirect areas. |
|---|---|
| Autores principais: | Pereira, Filipa Gonçalves |
| Assunto: | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| _version_ | 1867438272608731136 |
|---|---|
| author | Pereira, Filipa Gonçalves |
| author_facet | Pereira, Filipa Gonçalves |
| author_role | author |
| contributor_name_str_mv | Afonso, Paulo Alves, Anabela Carvalho RepositóriUM - Universidade do Minho |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Pereira, Filipa Gonçalves\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Afonso, Paulo Alves, Anabela Carvalho RepositóriUM - Universidade do Minho |
| datacite.creators.creator.creatorName.fl_str_mv | Pereira, Filipa Gonçalves |
| datacite.date.Accepted.fl_str_mv | 2024-12-11T00:00:00Z |
| datacite.date.available.fl_str_mv | 2025-03-03T11:11:00Z |
| datacite.date.embargoed.fl_str_mv | 2025-03-03T11:11:00Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| datacite.titles.title.fl_str_mv | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry Melhoria dos processos de controlo de gestão aplicando ferramentas Lean numa empresa de componentes para a indústria automóvel |
| dc.contributor.none.fl_str_mv | Afonso, Paulo Alves, Anabela Carvalho RepositóriUM - Universidade do Minho |
| dc.creator.none.fl_str_mv | Pereira, Filipa Gonçalves |
| dc.date.Accepted.fl_str_mv | 2024-12-11T00:00:00Z |
| dc.date.available.fl_str_mv | 2025-03-03T11:11:00Z |
| dc.date.embargoed.fl_str_mv | 2025-03-03T11:11:00Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | https://hdl.handle.net/1822/94900 |
| dc.language.none.fl_str_mv | eng |
| dc.rights.cclincense.fl_str_mv | http://creativecommons.org/licenses/by-nc-nd/4.0/ |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.rights.rights.copyright.fl_str_mv | openAccess |
| dc.subject.none.fl_str_mv | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| dc.title.fl_str_mv | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry Melhoria dos processos de controlo de gestão aplicando ferramentas Lean numa empresa de componentes para a indústria automóvel |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_bdcc |
| description | With globalization and rising customer expectations, the automotive sector faces intense competition. Companies must enhance processes to reduce costs and maintain quality, with operational efficiency and waste reduction being essential to success. Lean Thinking encourages continuous improvement at all levels by eliminating non-value-adding activities. In indirect areas, Lean Office improves processes, quality, and efficiency, reducing errors and costs. This research project aimed at improving controlling processes of Bosch Car Multimedia S.A by applying Lean tools, during a period of nine months in the controlling department. Using Action-Research, problems and waste were diagnosed. In collaboration with the controlling team, improvement proposals were developed to streamline information management via Docupedia and Drive "O" organization, standardize processes through standard operating procedures, task centralization, enhancements with process mapping and new templates, reduce manual effort through task automation, and enhance collaboration and communication by improving meeting’s structure and reorganizing the office space, for instance. Improvements enabled the department to save 40.5 hours annually in searching for information, 300 hours annually in email management, and 50 minutes weekly through the centralization of the purely operational task of just inserting samples prices in the system. The standardization of key processes resulted in a saving of about 4 hours per week. The new format for presenting material report reduced processing time by 58%, and the automation of manufacturing operations cost reports would reduce the time required to produce these reports by 90%. Solutions such as centralized information tools, standardized procedures, automation, improved meeting management, office redesign, and role clarification enhanced efficiency, reduced waste, and fostered collaboration, demonstrating the benefits of applying Lean methodologies in indirect areas. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | masterThesis |
| fulltext.url.fl_str_mv | https://repositorium.uminho.pt/bitstreams/7979e79a-da10-425b-97a6-6aee92877241/download |
| id | rum_a4f77bfe83dccbaab6fbbfede7785ec3 |
| identifier.url.fl_str_mv | https://hdl.handle.net/1822/94900 |
| instacron_str | repositorium |
| institution | Universidade do Minho |
| instname_str | Universidade do Minho |
| language | eng |
| network_acronym_str | rum |
| network_name_str | RepositóriUM - Universidade do Minho |
| oai_identifier_str | oai:repositorium.uminho.pt:1822/94900 |
| organization_str_mv | urn:organizationAcronym:repositorium |
| person_str_mv | Pereira, Filipa Gonçalves |
| publishDate | 2024 |
| reponame_str | RepositóriUM - Universidade do Minho |
| repository_id_str | urn:repositoryAcronym:rum |
| service_str_mv | urn:repositoryAcronym:rum |
| spelling | engporWith globalization and rising customer expectations, the automotive sector faces intense competition. Companies must enhance processes to reduce costs and maintain quality, with operational efficiency and waste reduction being essential to success. Lean Thinking encourages continuous improvement at all levels by eliminating non-value-adding activities. In indirect areas, Lean Office improves processes, quality, and efficiency, reducing errors and costs. This research project aimed at improving controlling processes of Bosch Car Multimedia S.A by applying Lean tools, during a period of nine months in the controlling department. Using Action-Research, problems and waste were diagnosed. In collaboration with the controlling team, improvement proposals were developed to streamline information management via Docupedia and Drive "O" organization, standardize processes through standard operating procedures, task centralization, enhancements with process mapping and new templates, reduce manual effort through task automation, and enhance collaboration and communication by improving meeting’s structure and reorganizing the office space, for instance. Improvements enabled the department to save 40.5 hours annually in searching for information, 300 hours annually in email management, and 50 minutes weekly through the centralization of the purely operational task of just inserting samples prices in the system. The standardization of key processes resulted in a saving of about 4 hours per week. The new format for presenting material report reduced processing time by 58%, and the automation of manufacturing operations cost reports would reduce the time required to produce these reports by 90%. Solutions such as centralized information tools, standardized procedures, automation, improved meeting management, office redesign, and role clarification enhanced efficiency, reduced waste, and fostered collaboration, demonstrating the benefits of applying Lean methodologies in indirect areas.application/pdfporImproving controlling processes by applying Lean tools in a component manufacturing company for the automotive industryAlternativeTitleporMelhoria dos processos de controlo de gestão aplicando ferramentas Lean numa empresa de componentes para a indústria automóvelPereira, Filipa GonçalvesAfonso, PauloAlves, Anabela CarvalhoHostingInstitutionOrganizationalRepositóriUM - Universidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptTID2037948772025-03-03T11:11:00Z2024-12-112024-102024-12-11T00:00:00ZHandlehttps://hdl.handle.net/1822/94900http://purl.org/coar/access_right/c_abf2open accessControllingContinuous improvementIndirect areasLean ThinkingWaste reductionÁreas indiretasControlo de gestãoMelhoria contínuaRedução de desperdícioshttp://www.oecd.org/science/inno/38235147.pdfFields of Science and Technology (FOS)Engenharia e Tecnologia::Outras Engenharias e Tecnologias6081766 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2024-12-11http://creativecommons.org/licenses/by-nc-nd/4.0/openAccesshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorium.uminho.pt/bitstreams/7979e79a-da10-425b-97a6-6aee92877241/download |
| spellingShingle | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry Pereira, Filipa Gonçalves Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| status | SINGLETON |
| subject.fl_str_mv | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios |
| subject.other.fl_str_mv | Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| title | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| title_full | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| title_fullStr | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| title_full_unstemmed | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| title_short | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| title_sort | Improving controlling processes by applying Lean tools in a component manufacturing company for the automotive industry |
| topic | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| topic_facet | Controlling Continuous improvement Indirect areas Lean Thinking Waste reduction Áreas indiretas Controlo de gestão Melhoria contínua Redução de desperdícios Engenharia e Tecnologia::Outras Engenharias e Tecnologias |
| url | https://hdl.handle.net/1822/94900 |
| visible | 1 |