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Crowdsourcing innovation: a proposal for a brokering architecture focused in the innovation needs of SMEs

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Resumo:Crowdsourcing is evolving into powerful outsourcing options for organizations by providing access to the intellectual capital within a vast knowledge community. Innovation brokering services have emerged to facilitate crowdsourcing projects by connecting up companies with potential solution providers within the wider ‘crowd’. Most existing innovation brokering services are primarily aimed at larger organizations, however, Small and Medium Enterprises (SMEs) offer considerable potential for crowdsourcing activity since they are typically the innovation and employment engines in society; they are typically more nimble and responsive to the business environment than the larger companies. SMEs have very different challenges and needs to larger organizations since they have fewer resources, a more limited knowledge and skill base, and immature management practices. Consequently, innovation brokering for SMEs require considerably more support than for larger organizations. This paper identifies the crowdsourcing innovation brokerage facilities needed by SMEs, and presents an architecture that encourages knowledge sharing, development of community, support in mixing and matching capabilities, and management of stakeholders’ risks. Innovation brokering is emerging as a novel business model that is challenging concepts of the traditional value chain and organizational boundaries.
Autores principais:Ramos, Isabel
Outros Autores:Souza, Lieda Amaral de; Mourão, Luís; Adams, Carl; Silva, Cândida Elisa Pereira da
Assunto:Crowdsourcing innovation Broker architecture Collective memory management Risk management Knowledge repository Arquitetura de mediação Gerenciamento de memória coletiva A gestão de risco Repositório de conhecimento Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática
Ano:2012
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho

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