Publicação
Resilience in the tourism supply chain: a case study of Egypt
| Resumo: | Supply chain resilience has become a significant thread of discussion of this decade. The global interconnectivity, instability and seamless boundaries that influence supply chain operations, increase vulnerability to several disruptive events. The hotel and tourism industry has emerged as a vital catalyst in the growth of service sectors in different nations worldwide. Literature demonstrates that the progress of many countries heavily relies on the efficiency of the supply chain in the hotel and tourism industry. The tourism industry is linked with numerous diverse and heterogeneous business entities (e.g., hotel, restaurant, transport, travel agent, etc.) Thus, tourism is one of the top job-creating sectors due to its labour- intensive nature and large multiplier effect on employment in other related sectors. This industry, if properly linked and managed, can be a driving factor for economic success in both developed and developing countries. Due to its extensive connections with both local and international business entities, the tourism sector is exposed to vulnerabilities in its performance caused by severe disruptions in its supply chains. Literature reveals that many works have already been conducted on building a resilient supply chain in the production sector. Surprisingly, very few works have focused on building a resilient service sector specially in the hotel and tourism supply chain. There is dire need to focus on enhancing their capabilities and the mitigation of different vulnerabilities which are hindering achieving a strong Tourism supply chain resilience. Tourism plays a vital role in the Egyptian economy, generating employment and contributing to national income. Tourism in Egypt enjoyed a period of stable and continuous growth from the 1990s through the 2000s. Main disruptions have occurred starting from Arab Spring in 2011. Also, the recent COVID-19 pandemic has profound and long-term structural and transformational changes to tourism. Thus, Egypt is a particularly relevant context to study tourism supply chain resilience. Thus, this thesis aims to assess the current state of supply chain resilience in the hospitality and tourism industry in Egypt. In the second chapter, we focus on exploring the relevant literature for determining the state of the current research in measuring the Tourism (or service sector) supply chain about resilience. The study starts with identifying main themes of focus on tourism supply chain studies, reviewing studies measuring supply chain resilience, and review previous work on assessing supply chain resilience in the hospitality and tourism sector to identify current research gaps. The main results of this chapter revealed that most of the studies assessing supply chain resilience are mainly focusing on the production sector however, the hotel and tourism sector remain unstudied and unexplored. In addition, multi- criteria decision-making techniques are mostly used to assess supply chain resilience. In the third chapter, we apply the typological framework developed by Kochan and Nowicki, (2018). In the course of this work, we identify the contingency factors and pivotal stakeholders and measure tourism supply chain resilience by building on contingency theory and stakeholder theory. The result of this chapter revealed that, the level of perceived vulnerabilities and resilience capabilities in the analysed supply chain are low. Hotels are better prepared, and distributors less resilient. In theory, our results indicate that hotels have not exerted enough pressure to enhance resilience despite being identified as being pivotal stakeholders. Then, the fourth chapter, provides a group multi-criteria decision-making framework to assess the resilience of tourism supply chain in Egypt. The results of this chapter, demonstrate that the overall tourism supply chain capabilities in Egypt are poorly improving tourism supply chain resilience, although vulnerabilities have no serious effect to the overall supply chain resilience. There is also a significant unbalance of resilience between tourism supply chain partners due to differences concerning the highest and least vulnerability variables affecting tourism supply chain resilience. While sharing similarities concerning the best and worst performance capability variables of tourism supply chain. |
|---|---|
| Autores principais: | Abdelsalam, Alaa Mohamed Attia |
| Assunto: | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | tese de doutoramento |
| Tipo de acesso: | acesso embargado |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| _version_ | 1867438606297071616 |
|---|---|
| author | Abdelsalam, Alaa Mohamed Attia |
| author_facet | Abdelsalam, Alaa Mohamed Attia |
| author_role | author |
| contributor_name_str_mv | Crispim, José António Almeida RepositóriUM - Universidade do Minho |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Abdelsalam, Alaa Mohamed Attia\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Crispim, José António Almeida RepositóriUM - Universidade do Minho |
| datacite.creators.creator.creatorName.fl_str_mv | Abdelsalam, Alaa Mohamed Attia |
| datacite.date.Accepted.fl_str_mv | 2024-09-30T00:00:00Z |
| datacite.date.available.fl_str_mv | 2027-09-30T00:00:00Z |
| datacite.date.embargoed.fl_str_mv | 2027-09-30T00:00:00Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_f1cf |
| datacite.subjects.subject.fl_str_mv | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| datacite.titles.title.fl_str_mv | Resilience in the tourism supply chain: a case study of Egypt Resiliência na cadeia de abastecimento do turismo: um estudo de caso do Egito |
| dc.contributor.none.fl_str_mv | Crispim, José António Almeida RepositóriUM - Universidade do Minho |
| dc.creator.none.fl_str_mv | Abdelsalam, Alaa Mohamed Attia |
| dc.date.Accepted.fl_str_mv | 2024-09-30T00:00:00Z |
| dc.date.available.fl_str_mv | 2027-09-30T00:00:00Z |
| dc.date.embargoed.fl_str_mv | 2027-09-30T00:00:00Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | https://hdl.handle.net/1822/93646 |
| dc.language.none.fl_str_mv | eng |
| dc.rights.cclincense.fl_str_mv | http://creativecommons.org/licenses/by-nc/4.0/ |
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| dc.subject.none.fl_str_mv | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| dc.title.fl_str_mv | Resilience in the tourism supply chain: a case study of Egypt Resiliência na cadeia de abastecimento do turismo: um estudo de caso do Egito |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_db06 |
| description | Supply chain resilience has become a significant thread of discussion of this decade. The global interconnectivity, instability and seamless boundaries that influence supply chain operations, increase vulnerability to several disruptive events. The hotel and tourism industry has emerged as a vital catalyst in the growth of service sectors in different nations worldwide. Literature demonstrates that the progress of many countries heavily relies on the efficiency of the supply chain in the hotel and tourism industry. The tourism industry is linked with numerous diverse and heterogeneous business entities (e.g., hotel, restaurant, transport, travel agent, etc.) Thus, tourism is one of the top job-creating sectors due to its labour- intensive nature and large multiplier effect on employment in other related sectors. This industry, if properly linked and managed, can be a driving factor for economic success in both developed and developing countries. Due to its extensive connections with both local and international business entities, the tourism sector is exposed to vulnerabilities in its performance caused by severe disruptions in its supply chains. Literature reveals that many works have already been conducted on building a resilient supply chain in the production sector. Surprisingly, very few works have focused on building a resilient service sector specially in the hotel and tourism supply chain. There is dire need to focus on enhancing their capabilities and the mitigation of different vulnerabilities which are hindering achieving a strong Tourism supply chain resilience. Tourism plays a vital role in the Egyptian economy, generating employment and contributing to national income. Tourism in Egypt enjoyed a period of stable and continuous growth from the 1990s through the 2000s. Main disruptions have occurred starting from Arab Spring in 2011. Also, the recent COVID-19 pandemic has profound and long-term structural and transformational changes to tourism. Thus, Egypt is a particularly relevant context to study tourism supply chain resilience. Thus, this thesis aims to assess the current state of supply chain resilience in the hospitality and tourism industry in Egypt. In the second chapter, we focus on exploring the relevant literature for determining the state of the current research in measuring the Tourism (or service sector) supply chain about resilience. The study starts with identifying main themes of focus on tourism supply chain studies, reviewing studies measuring supply chain resilience, and review previous work on assessing supply chain resilience in the hospitality and tourism sector to identify current research gaps. The main results of this chapter revealed that most of the studies assessing supply chain resilience are mainly focusing on the production sector however, the hotel and tourism sector remain unstudied and unexplored. In addition, multi- criteria decision-making techniques are mostly used to assess supply chain resilience. In the third chapter, we apply the typological framework developed by Kochan and Nowicki, (2018). In the course of this work, we identify the contingency factors and pivotal stakeholders and measure tourism supply chain resilience by building on contingency theory and stakeholder theory. The result of this chapter revealed that, the level of perceived vulnerabilities and resilience capabilities in the analysed supply chain are low. Hotels are better prepared, and distributors less resilient. In theory, our results indicate that hotels have not exerted enough pressure to enhance resilience despite being identified as being pivotal stakeholders. Then, the fourth chapter, provides a group multi-criteria decision-making framework to assess the resilience of tourism supply chain in Egypt. The results of this chapter, demonstrate that the overall tourism supply chain capabilities in Egypt are poorly improving tourism supply chain resilience, although vulnerabilities have no serious effect to the overall supply chain resilience. There is also a significant unbalance of resilience between tourism supply chain partners due to differences concerning the highest and least vulnerability variables affecting tourism supply chain resilience. While sharing similarities concerning the best and worst performance capability variables of tourism supply chain. |
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| spelling | engporSupply chain resilience has become a significant thread of discussion of this decade. The global interconnectivity, instability and seamless boundaries that influence supply chain operations, increase vulnerability to several disruptive events. The hotel and tourism industry has emerged as a vital catalyst in the growth of service sectors in different nations worldwide. Literature demonstrates that the progress of many countries heavily relies on the efficiency of the supply chain in the hotel and tourism industry. The tourism industry is linked with numerous diverse and heterogeneous business entities (e.g., hotel, restaurant, transport, travel agent, etc.) Thus, tourism is one of the top job-creating sectors due to its labour- intensive nature and large multiplier effect on employment in other related sectors. This industry, if properly linked and managed, can be a driving factor for economic success in both developed and developing countries. Due to its extensive connections with both local and international business entities, the tourism sector is exposed to vulnerabilities in its performance caused by severe disruptions in its supply chains. Literature reveals that many works have already been conducted on building a resilient supply chain in the production sector. Surprisingly, very few works have focused on building a resilient service sector specially in the hotel and tourism supply chain. There is dire need to focus on enhancing their capabilities and the mitigation of different vulnerabilities which are hindering achieving a strong Tourism supply chain resilience. Tourism plays a vital role in the Egyptian economy, generating employment and contributing to national income. Tourism in Egypt enjoyed a period of stable and continuous growth from the 1990s through the 2000s. Main disruptions have occurred starting from Arab Spring in 2011. Also, the recent COVID-19 pandemic has profound and long-term structural and transformational changes to tourism. Thus, Egypt is a particularly relevant context to study tourism supply chain resilience. Thus, this thesis aims to assess the current state of supply chain resilience in the hospitality and tourism industry in Egypt. In the second chapter, we focus on exploring the relevant literature for determining the state of the current research in measuring the Tourism (or service sector) supply chain about resilience. The study starts with identifying main themes of focus on tourism supply chain studies, reviewing studies measuring supply chain resilience, and review previous work on assessing supply chain resilience in the hospitality and tourism sector to identify current research gaps. The main results of this chapter revealed that most of the studies assessing supply chain resilience are mainly focusing on the production sector however, the hotel and tourism sector remain unstudied and unexplored. In addition, multi- criteria decision-making techniques are mostly used to assess supply chain resilience. In the third chapter, we apply the typological framework developed by Kochan and Nowicki, (2018). In the course of this work, we identify the contingency factors and pivotal stakeholders and measure tourism supply chain resilience by building on contingency theory and stakeholder theory. The result of this chapter revealed that, the level of perceived vulnerabilities and resilience capabilities in the analysed supply chain are low. Hotels are better prepared, and distributors less resilient. In theory, our results indicate that hotels have not exerted enough pressure to enhance resilience despite being identified as being pivotal stakeholders. Then, the fourth chapter, provides a group multi-criteria decision-making framework to assess the resilience of tourism supply chain in Egypt. The results of this chapter, demonstrate that the overall tourism supply chain capabilities in Egypt are poorly improving tourism supply chain resilience, although vulnerabilities have no serious effect to the overall supply chain resilience. There is also a significant unbalance of resilience between tourism supply chain partners due to differences concerning the highest and least vulnerability variables affecting tourism supply chain resilience. While sharing similarities concerning the best and worst performance capability variables of tourism supply chain.application/pdfporResilience in the tourism supply chain: a case study of EgyptAlternativeTitleporResiliência na cadeia de abastecimento do turismo: um estudo de caso do EgitoAbdelsalam, Alaa Mohamed AttiaCrispim, José António AlmeidaHostingInstitutionOrganizationalRepositóriUM - Universidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptTID1016325922024-09-302024-102027-09-30T00:00:00Z2024-09-30T00:00:00ZHandlehttps://hdl.handle.net/1822/93646http://purl.org/coar/access_right/c_f1cfembargoed accessCapability variablesMCDMSupply chain resilienceTourism supply chainVulnerability variablesVariáveis de capacidadeMCDMResiliência da cadeia de abastecimentoCadeia de abastecimento de turismoVariáveis de vulnerabilidadehttp://www.oecd.org/science/inno/38235147.pdfFields of Science and Technology (FOS)Ciências Sociais::Economia e Gestão2241241 bytesliteraturehttp://purl.org/coar/resource_type/c_db06doctoral thesis2024-09-30http://creativecommons.org/licenses/by-nc/4.0/embargoedAccess (3 Years)http://purl.org/coar/access_right/c_f1cfapplication/pdffulltexthttps://repositorium.uminho.pt/bitstreams/5907553b-3804-4989-9d13-2e0736653d8e/download |
| spellingShingle | Resilience in the tourism supply chain: a case study of Egypt Abdelsalam, Alaa Mohamed Attia Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| status | SINGLETON |
| subject.fl_str_mv | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade |
| subject.other.fl_str_mv | Ciências Sociais::Economia e Gestão |
| title | Resilience in the tourism supply chain: a case study of Egypt |
| title_full | Resilience in the tourism supply chain: a case study of Egypt |
| title_fullStr | Resilience in the tourism supply chain: a case study of Egypt |
| title_full_unstemmed | Resilience in the tourism supply chain: a case study of Egypt |
| title_short | Resilience in the tourism supply chain: a case study of Egypt |
| title_sort | Resilience in the tourism supply chain: a case study of Egypt |
| topic | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| topic_facet | Capability variables MCDM Supply chain resilience Tourism supply chain Vulnerability variables Variáveis de capacidade MCDM Resiliência da cadeia de abastecimento Cadeia de abastecimento de turismo Variáveis de vulnerabilidade Ciências Sociais::Economia e Gestão |
| url | https://hdl.handle.net/1822/93646 |
| visible | 1 |