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Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering

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Resumo:Group decision support systems (GDSSs) have been widely studied over the recent decades. The Web-based group decision support systems appeared to support the group decision-making process by creating the conditions for it to be effective, allowing the management and participation in the process to be carried out from any place and at any time. In GDSS, argumentation is ideal, since it makes it easier to use justifications and explanations in interactions between decision-makers so they can sustain their opinions. Aspect-based sentiment analysis (ABSA) intends to classify opinions at the aspect level and identify the elements of an opinion. Intelligent reports for GDSS provide decision makers with accurate information about each decision-making round. Applying ABSA techniques to group decision making context results in the automatic identification of alternatives and criteria, for instance. This automatic identification is essential to reduce the time decision makers take to step themselves up on group decision support systems and to offer them various insights and knowledge on the discussion they are participating in. In this work, we propose and implement a methodology that uses an unsupervised technique and clustering to group arguments on topics around a specific alternative, for example, or a discussion comparing two alternatives. We experimented with several combinations of word embedding, dimensionality reduction techniques, and different clustering algorithms to achieve the best approach. The best method consisted of applying the KMeans++ clustering technique, using SBERT as a word embedder with UMAP dimensionality reduction. These experiments achieved a silhouette score of 0.63 with eight clusters on the baseball dataset, which wielded good cluster results based on their manual review and word clouds. We obtained a silhouette score of 0.59 with 16 clusters on the car brand dataset, which we used as an approach validation dataset. With the results of this work, intelligent reports for GDSS become even more helpful, since they can dynamically organize the conversations taking place by grouping them on the arguments used.
Autores principais:Conceição, Luís
Outros Autores:Rodrigues, Vasco; Meira, Jorge; Marreiros, Goreti; Novais, Paulo
Assunto:Group decision making Dynamic clustering Natural language processing Argumentation
Ano:2022
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
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author Conceição, Luís
author2 Rodrigues, Vasco
Meira, Jorge
Marreiros, Goreti
Novais, Paulo
author2_role author
author
author
author
author_facet Conceição, Luís
Rodrigues, Vasco
Meira, Jorge
Marreiros, Goreti
Novais, Paulo
author_role author
contributor_name_str_mv Universidade do Minho
country_str PT
creators_json_txt [{\"Person.name\":\"Conceição, Luís\"},{\"Person.name\":\"Rodrigues, Vasco\"},{\"Person.name\":\"Meira, Jorge\"},{\"Person.name\":\"Marreiros, Goreti\"},{\"Person.name\":\"Novais, Paulo\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Universidade do Minho
datacite.creators.creator.creatorName.fl_str_mv Conceição, Luís
Rodrigues, Vasco
Meira, Jorge
Marreiros, Goreti
Novais, Paulo
datacite.date.Accepted.fl_str_mv 2022-10-27T00:00:00Z
datacite.date.available.fl_str_mv 2022-12-07T19:09:22Z
datacite.date.embargoed.fl_str_mv 2022-12-07T19:09:22Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Group decision making
Dynamic clustering
Natural language processing
Argumentation
datacite.titles.title.fl_str_mv Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
dc.contributor.none.fl_str_mv Universidade do Minho
dc.creator.none.fl_str_mv Conceição, Luís
Rodrigues, Vasco
Meira, Jorge
Marreiros, Goreti
Novais, Paulo
dc.date.Accepted.fl_str_mv 2022-10-27T00:00:00Z
dc.date.available.fl_str_mv 2022-12-07T19:09:22Z
dc.date.embargoed.fl_str_mv 2022-12-07T19:09:22Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://hdl.handle.net/1822/81033
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.rights.copyright.fl_str_mv openAccess
dc.subject.none.fl_str_mv Group decision making
Dynamic clustering
Natural language processing
Argumentation
dc.title.fl_str_mv Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Group decision support systems (GDSSs) have been widely studied over the recent decades. The Web-based group decision support systems appeared to support the group decision-making process by creating the conditions for it to be effective, allowing the management and participation in the process to be carried out from any place and at any time. In GDSS, argumentation is ideal, since it makes it easier to use justifications and explanations in interactions between decision-makers so they can sustain their opinions. Aspect-based sentiment analysis (ABSA) intends to classify opinions at the aspect level and identify the elements of an opinion. Intelligent reports for GDSS provide decision makers with accurate information about each decision-making round. Applying ABSA techniques to group decision making context results in the automatic identification of alternatives and criteria, for instance. This automatic identification is essential to reduce the time decision makers take to step themselves up on group decision support systems and to offer them various insights and knowledge on the discussion they are participating in. In this work, we propose and implement a methodology that uses an unsupervised technique and clustering to group arguments on topics around a specific alternative, for example, or a discussion comparing two alternatives. We experimented with several combinations of word embedding, dimensionality reduction techniques, and different clustering algorithms to achieve the best approach. The best method consisted of applying the KMeans++ clustering technique, using SBERT as a word embedder with UMAP dimensionality reduction. These experiments achieved a silhouette score of 0.63 with eight clusters on the baseball dataset, which wielded good cluster results based on their manual review and word clouds. We obtained a silhouette score of 0.59 with 16 clusters on the car brand dataset, which we used as an approach validation dataset. With the results of this work, intelligent reports for GDSS become even more helpful, since they can dynamically organize the conversations taking place by grouping them on the arguments used.
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eu_rights_str_mv openAccess
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person_str_mv Conceição, Luís
Rodrigues, Vasco
Meira, Jorge
Marreiros, Goreti
Novais, Paulo
publishDate 2022
publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute
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spelling engMultidisciplinary Digital Publishing InstituteporGroup decision support systems (GDSSs) have been widely studied over the recent decades. The Web-based group decision support systems appeared to support the group decision-making process by creating the conditions for it to be effective, allowing the management and participation in the process to be carried out from any place and at any time. In GDSS, argumentation is ideal, since it makes it easier to use justifications and explanations in interactions between decision-makers so they can sustain their opinions. Aspect-based sentiment analysis (ABSA) intends to classify opinions at the aspect level and identify the elements of an opinion. Intelligent reports for GDSS provide decision makers with accurate information about each decision-making round. Applying ABSA techniques to group decision making context results in the automatic identification of alternatives and criteria, for instance. This automatic identification is essential to reduce the time decision makers take to step themselves up on group decision support systems and to offer them various insights and knowledge on the discussion they are participating in. In this work, we propose and implement a methodology that uses an unsupervised technique and clustering to group arguments on topics around a specific alternative, for example, or a discussion comparing two alternatives. We experimented with several combinations of word embedding, dimensionality reduction techniques, and different clustering algorithms to achieve the best approach. The best method consisted of applying the KMeans++ clustering technique, using SBERT as a word embedder with UMAP dimensionality reduction. These experiments achieved a silhouette score of 0.63 with eight clusters on the baseball dataset, which wielded good cluster results based on their manual review and word clouds. We obtained a silhouette score of 0.59 with 16 clusters on the car brand dataset, which we used as an approach validation dataset. With the results of this work, intelligent reports for GDSS become even more helpful, since they can dynamically organize the conversations taking place by grouping them on the arguments used.application/pdfporSupporting argumentation dialogues in group decision support systems: an approach based on dynamic clusteringConceição, LuísRodrigues, VascoMeira, JorgeMarreiros, GoretiNovais, PauloHostingInstitutionOrganizationalUniversidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptDOIIsPartOf10.3390/app1221108932022-12-07T19:09:22Z2022-10-272022-11-10T14:27:45Z2022-10-27T00:00:00ZHandlehttps://hdl.handle.net/1822/81033http://purl.org/coar/access_right/c_abf2open accessGroup decision makingDynamic clusteringNatural language processingArgumentation27974110 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2022-10-27http://creativecommons.org/licenses/by/4.0/openAccesshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://prod-dspace.uminho.pt/bitstreams/d6fe2fc5-d548-4bc2-abdb-1f8f51c1a901/download
spellingShingle Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
Conceição, Luís
Group decision making
Dynamic clustering
Natural language processing
Argumentation
status SINGLETON
subject.fl_str_mv Group decision making
Dynamic clustering
Natural language processing
Argumentation
title Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
title_full Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
title_fullStr Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
title_full_unstemmed Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
title_short Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
title_sort Supporting argumentation dialogues in group decision support systems: an approach based on dynamic clustering
topic Group decision making
Dynamic clustering
Natural language processing
Argumentation
topic_facet Group decision making
Dynamic clustering
Natural language processing
Argumentation
url https://hdl.handle.net/1822/81033
visible 1