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Changes in global virtual team conflict over time: the role of openness to linguistic diversity

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Resumo:This study examines global virtual team (GVT) conflict longitudinally. Specifically, the study compares changes in task conflict, relationship conflict, and process conflict over time in GVTs based on the level of openness to linguistic diversity (OLD) in the teams. We build on previous work by Guenter et al. [1] and use social identity theory to hypothesize changes in levels of conflict and conflict asymmetry in GVTs with high, medium, and low levels of OLD. Findings indicate that teams with low and medium OLD exhibit an increase in mean levels of all three types of conflict while teams with high OLD show decreases in mean levels of the task, relationship, and process conflict. It is also found that mean levels of conflict asymmetry decrease for high OLD teams but increase for medium and low OLD teams. We explore managerial implications and directions for future research.
Autores principais:Dong, Longzhu
Outros Autores:Stephens, Robert; Soares, Ana Maria
Assunto:Global virtual teams Openness to linguistic diversity Process conflict Relationship conflict Task conflict
Ano:2022
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho

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