Publicação
Hybrid project management solutions for project management of a geographically distributed team in an industrial company
| Resumo: | Over the years, project-oriented organizations have grown and the need to implement project management practices had increased. Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to ensure stakeholders satisfaction. Traditionally, a project was totally planned at the beginning of the process and this led to several projects delayed because of the lack of proper planning, also resulting from the lack of involvement and commitment from the teams in the client’s preparation proposals. To tackle this, agile approaches started to rise but, companies still find it quite challenging to shift, especially when project involves teams which are globally distributed and working virtually because this type of team faces additional struggles caused by digital and social barriers. This master thesis presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and new agile approaches into a hybrid approach, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two months cycle, finishing with evaluation of the results and collection of feedbacks and potentials of improvement. This document describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas. These results are reflected in a quantitative and qualitative way, through the metrics created and the survey respectively, with average results of project planning predictability of 75% and overall increase of team’s performance due to the increased communication, considering all the obstacles faced. This hybrid framework can be replicated for project managers to increase communication and performance within a virtually distributed project team. |
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| Autores principais: | Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança |
| Assunto: | Project management Communication management Stakeholder management Virtual project teams Hybrid project management Gestão de projetos Gestão de comunicação Gestão de partes interessadas Equipas virtualmente distribuídas Gestão de projetos híbrida |
| Ano: | 2020 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| Resumo: | Over the years, project-oriented organizations have grown and the need to implement project management practices had increased. Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to ensure stakeholders satisfaction. Traditionally, a project was totally planned at the beginning of the process and this led to several projects delayed because of the lack of proper planning, also resulting from the lack of involvement and commitment from the teams in the client’s preparation proposals. To tackle this, agile approaches started to rise but, companies still find it quite challenging to shift, especially when project involves teams which are globally distributed and working virtually because this type of team faces additional struggles caused by digital and social barriers. This master thesis presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and new agile approaches into a hybrid approach, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two months cycle, finishing with evaluation of the results and collection of feedbacks and potentials of improvement. This document describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas. These results are reflected in a quantitative and qualitative way, through the metrics created and the survey respectively, with average results of project planning predictability of 75% and overall increase of team’s performance due to the increased communication, considering all the obstacles faced. This hybrid framework can be replicated for project managers to increase communication and performance within a virtually distributed project team. |
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