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Hybrid project management solutions for project management of a geographically distributed team in an industrial company

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Resumo:Over the years, project-oriented organizations have grown and the need to implement project management practices had increased. Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to ensure stakeholders satisfaction. Traditionally, a project was totally planned at the beginning of the process and this led to several projects delayed because of the lack of proper planning, also resulting from the lack of involvement and commitment from the teams in the client’s preparation proposals. To tackle this, agile approaches started to rise but, companies still find it quite challenging to shift, especially when project involves teams which are globally distributed and working virtually because this type of team faces additional struggles caused by digital and social barriers. This master thesis presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and new agile approaches into a hybrid approach, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two months cycle, finishing with evaluation of the results and collection of feedbacks and potentials of improvement. This document describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas. These results are reflected in a quantitative and qualitative way, through the metrics created and the survey respectively, with average results of project planning predictability of 75% and overall increase of team’s performance due to the increased communication, considering all the obstacles faced. This hybrid framework can be replicated for project managers to increase communication and performance within a virtually distributed project team.
Autores principais:Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
Assunto:Project management Communication management Stakeholder management Virtual project teams Hybrid project management Gestão de projetos Gestão de comunicação Gestão de partes interessadas Equipas virtualmente distribuídas Gestão de projetos híbrida
Ano:2020
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
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author Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
author_facet Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
author_role author
contributor_name_str_mv Lima, Rui M.
Pereira, Leandro Ferreira
Universidade do Minho
country_str PT
creators_json_txt [{\"Person.name\":\"Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Lima, Rui M.
Pereira, Leandro Ferreira
Universidade do Minho
datacite.creators.creator.creatorName.fl_str_mv Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
datacite.date.Accepted.fl_str_mv 2020-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2024-01-01T07:00:58Z
datacite.date.embargoed.fl_str_mv 2024-01-01T07:00:58Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
datacite.titles.title.fl_str_mv Hybrid project management solutions for project management of a geographically distributed team in an industrial company
dc.contributor.none.fl_str_mv Lima, Rui M.
Pereira, Leandro Ferreira
Universidade do Minho
dc.creator.none.fl_str_mv Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
dc.date.Accepted.fl_str_mv 2020-01-01T00:00:00Z
dc.date.available.fl_str_mv 2024-01-01T07:00:58Z
dc.date.embargoed.fl_str_mv 2024-01-01T07:00:58Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://hdl.handle.net/1822/71091
dc.language.none.fl_str_mv eng
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.rights.rights.copyright.fl_str_mv openAccess
dc.subject.none.fl_str_mv Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
dc.title.fl_str_mv Hybrid project management solutions for project management of a geographically distributed team in an industrial company
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description Over the years, project-oriented organizations have grown and the need to implement project management practices had increased. Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to ensure stakeholders satisfaction. Traditionally, a project was totally planned at the beginning of the process and this led to several projects delayed because of the lack of proper planning, also resulting from the lack of involvement and commitment from the teams in the client’s preparation proposals. To tackle this, agile approaches started to rise but, companies still find it quite challenging to shift, especially when project involves teams which are globally distributed and working virtually because this type of team faces additional struggles caused by digital and social barriers. This master thesis presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and new agile approaches into a hybrid approach, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two months cycle, finishing with evaluation of the results and collection of feedbacks and potentials of improvement. This document describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas. These results are reflected in a quantitative and qualitative way, through the metrics created and the survey respectively, with average results of project planning predictability of 75% and overall increase of team’s performance due to the increased communication, considering all the obstacles faced. This hybrid framework can be replicated for project managers to increase communication and performance within a virtually distributed project team.
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eu_rights_str_mv openAccess
format masterThesis
fulltext.url.fl_str_mv https://prod-dspace.uminho.pt/bitstreams/9f2295e2-1580-4e35-acf3-997b43370fd6/download
id rum_fbfb3a43226ade47d8dddee04193d91d
identifier.url.fl_str_mv https://hdl.handle.net/1822/71091
instacron_str repositorium
institution Universidade do Minho
instname_str Universidade do Minho
language eng
network_acronym_str rum
network_name_str RepositóriUM - Universidade do Minho
oai_identifier_str oai:repositorium.uminho.pt:1822/71091
organization_str_mv urn:organizationAcronym:repositorium
person_str_mv Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
publishDate 2020
reponame_str RepositóriUM - Universidade do Minho
repository_id_str urn:repositoryAcronym:rum
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spelling engporOver the years, project-oriented organizations have grown and the need to implement project management practices had increased. Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to ensure stakeholders satisfaction. Traditionally, a project was totally planned at the beginning of the process and this led to several projects delayed because of the lack of proper planning, also resulting from the lack of involvement and commitment from the teams in the client’s preparation proposals. To tackle this, agile approaches started to rise but, companies still find it quite challenging to shift, especially when project involves teams which are globally distributed and working virtually because this type of team faces additional struggles caused by digital and social barriers. This master thesis presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and new agile approaches into a hybrid approach, created using the action research spiral approach to evaluate the performance. It was possible to implement three action-research cycles, considering the spiral approach, starting will a diagnosis of the team, followed by action planning and implementation in a two months cycle, finishing with evaluation of the results and collection of feedbacks and potentials of improvement. This document describes all the process, tools and communication structure implemented in a product development project team of an industrial company for a period of six months. The results show that the team became project oriented, increasing trust among members and the alignment of dependencies between areas. These results are reflected in a quantitative and qualitative way, through the metrics created and the survey respectively, with average results of project planning predictability of 75% and overall increase of team’s performance due to the increased communication, considering all the obstacles faced. This hybrid framework can be replicated for project managers to increase communication and performance within a virtually distributed project team.application/pdfporHybrid project management solutions for project management of a geographically distributed team in an industrial companyMilheiro, Catarina Isabel da Cunha Ribeiro de BragançaLima, Rui M.Pereira, Leandro FerreiraHostingInstitutionOrganizationalUniversidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptURNurn:tid:2026420622024-01-01T07:00:58Z202020202020-01-01T00:00:00ZHandlehttps://hdl.handle.net/1822/71091http://purl.org/coar/access_right/c_abf2open accessProject managementCommunication managementStakeholder managementVirtual project teamsHybrid project managementGestão de projetosGestão de comunicaçãoGestão de partes interessadasEquipas virtualmente distribuídasGestão de projetos híbrida2462445 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2020http://creativecommons.org/licenses/by/4.0/openAccesshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://prod-dspace.uminho.pt/bitstreams/9f2295e2-1580-4e35-acf3-997b43370fd6/download
spellingShingle Hybrid project management solutions for project management of a geographically distributed team in an industrial company
Milheiro, Catarina Isabel da Cunha Ribeiro de Bragança
Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
status SINGLETON
subject.fl_str_mv Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
title Hybrid project management solutions for project management of a geographically distributed team in an industrial company
title_full Hybrid project management solutions for project management of a geographically distributed team in an industrial company
title_fullStr Hybrid project management solutions for project management of a geographically distributed team in an industrial company
title_full_unstemmed Hybrid project management solutions for project management of a geographically distributed team in an industrial company
title_short Hybrid project management solutions for project management of a geographically distributed team in an industrial company
title_sort Hybrid project management solutions for project management of a geographically distributed team in an industrial company
topic Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
topic_facet Project management
Communication management
Stakeholder management
Virtual project teams
Hybrid project management
Gestão de projetos
Gestão de comunicação
Gestão de partes interessadas
Equipas virtualmente distribuídas
Gestão de projetos híbrida
url https://hdl.handle.net/1822/71091
visible 1