Publicação
Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality
| Resumo: | Purpose: The changes brought forth by the Digital Transformation have an impact on the way we think, assess and manage Quality. While the concept of Quality 4.0 has resulted from these changes, there is still limited understanding and unclear definitions in this new era of Quality Management. Design/methodology/approach There is a clear opportunity to review and analyze the state-of-the-art of Quality 4.0, its main research efforts, topics and directions. To do so, a bibliometric analysis and descriptive/mapping literature review were performed. Findings There is a clear focus on the implications of technology for Quality, but other relevant topics include business management and strategy models and systems, as well as human or soft factors. Results reveal an increasing interest in Quality 4.0 as well as a link between topics. Originality/value Together with the review, analysis and digest of the literature, we offer our own contribution to a commonly accepted definition Quality 4.0. |
|---|---|
| Autores principais: | Dias, Ana Margarida |
| Outros Autores: | Carvalho, André M.; Sampaio, Paulo |
| Assunto: | Quality 4 Technology People Business management Quality 4.0 |
| Ano: | 2022 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso restrito |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| _version_ | 1867439727801532416 |
|---|---|
| author | Dias, Ana Margarida |
| author2 | Carvalho, André M. Sampaio, Paulo |
| author2_role | author author |
| author_facet | Dias, Ana Margarida Carvalho, André M. Sampaio, Paulo |
| author_role | author |
| contributor_name_str_mv | RepositóriUM - Universidade do Minho |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Dias, Ana Margarida\"},{\"Person.name\":\"Carvalho, André M.\"},{\"Person.name\":\"Sampaio, Paulo\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | RepositóriUM - Universidade do Minho |
| datacite.creators.creator.creatorName.fl_str_mv | Dias, Ana Margarida Carvalho, André M. Sampaio, Paulo |
| datacite.date.Accepted.fl_str_mv | 2022-01-01T00:00:00Z |
| datacite.date.embargoed.fl_str_mv | 10000-01-01T00:00:00Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| datacite.subjects.subject.fl_str_mv | Quality 4 Technology People Business management 0 Quality 4.0 |
| datacite.titles.title.fl_str_mv | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| dc.contributor.none.fl_str_mv | RepositóriUM - Universidade do Minho |
| dc.creator.none.fl_str_mv | Dias, Ana Margarida Carvalho, André M. Sampaio, Paulo |
| dc.date.Accepted.fl_str_mv | 2022-01-01T00:00:00Z |
| dc.date.embargoed.fl_str_mv | 10000-01-01T00:00:00Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | https://hdl.handle.net/1822/90316 |
| dc.language.none.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | Emerald |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| dc.subject.none.fl_str_mv | Quality 4 Technology People Business management 0 Quality 4.0 |
| dc.title.fl_str_mv | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | Purpose: The changes brought forth by the Digital Transformation have an impact on the way we think, assess and manage Quality. While the concept of Quality 4.0 has resulted from these changes, there is still limited understanding and unclear definitions in this new era of Quality Management. Design/methodology/approach There is a clear opportunity to review and analyze the state-of-the-art of Quality 4.0, its main research efforts, topics and directions. To do so, a bibliometric analysis and descriptive/mapping literature review were performed. Findings There is a clear focus on the implications of technology for Quality, but other relevant topics include business management and strategy models and systems, as well as human or soft factors. Results reveal an increasing interest in Quality 4.0 as well as a link between topics. Originality/value Together with the review, analysis and digest of the literature, we offer our own contribution to a commonly accepted definition Quality 4.0. |
| dirty | 0 |
| eu_rights_str_mv | restrictedAccess |
| format | article |
| fulltext.url.fl_str_mv | https://repositorium.uminho.pt/bitstreams/f96acd3b-2988-4d7d-8917-cb9bc7eb7496/download |
| id | rum_fef8a3cd2af89610cdd017002a0b651f |
| identifier.url.fl_str_mv | https://hdl.handle.net/1822/90316 |
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| institution | Universidade do Minho |
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| language | eng |
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| network_name_str | RepositóriUM - Universidade do Minho |
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| organization_str_mv | urn:organizationAcronym:repositorium |
| person_str_mv | Dias, Ana Margarida Carvalho, André M. Sampaio, Paulo |
| publishDate | 2022 |
| publisher.none.fl_str_mv | Emerald |
| reponame_str | RepositóriUM - Universidade do Minho |
| repository_id_str | urn:repositoryAcronym:rum |
| service_str_mv | urn:repositoryAcronym:rum |
| spelling | engEmeraldporPurpose: The changes brought forth by the Digital Transformation have an impact on the way we think, assess and manage Quality. While the concept of Quality 4.0 has resulted from these changes, there is still limited understanding and unclear definitions in this new era of Quality Management. Design/methodology/approach There is a clear opportunity to review and analyze the state-of-the-art of Quality 4.0, its main research efforts, topics and directions. To do so, a bibliometric analysis and descriptive/mapping literature review were performed. Findings There is a clear focus on the implications of technology for Quality, but other relevant topics include business management and strategy models and systems, as well as human or soft factors. Results reveal an increasing interest in Quality 4.0 as well as a link between topics. Originality/value Together with the review, analysis and digest of the literature, we offer our own contribution to a commonly accepted definition Quality 4.0.application/pdfporQuality 4.0: literature review analysis, definition and impacts of the digital transformation process on qualityDias, Ana MargaridaCarvalho, André M.Sampaio, PauloHostingInstitutionOrganizationalRepositóriUM - Universidade do Minhoe-mailmailto:repositorium@usdb.uminho.ptrepositorium@usdb.uminho.ptCITATIONDias, A.M., Carvalho, A.M. and Sampaio, P. (2022), "Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality", International Journal of Quality & Reliability Management, Vol. 39 No. 6, pp. 1312-1335. https://doi.org/10.1108/IJQRM-07-2021-0247ISSNIsPartOf0265-671XDOIIsPartOf10.1108/IJQRM-07-2021-024720222024-03-25T16:34:57Z10000-01-01T00:00:00Z2022-01-01T00:00:00ZHandlehttps://hdl.handle.net/1822/90316http://purl.org/coar/access_right/c_16ecrestricted accessQuality 4TechnologyPeopleBusiness management0Quality 4.0764181 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_f1cfapplication/pdffulltexthttps://repositorium.uminho.pt/bitstreams/f96acd3b-2988-4d7d-8917-cb9bc7eb7496/download |
| spellingShingle | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality Dias, Ana Margarida Quality 4 Technology People Business management 0 Quality 4.0 |
| status | SINGLETON |
| subject.fl_str_mv | Quality 4 Technology People Business management 0 Quality 4.0 |
| title | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| title_full | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| title_fullStr | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| title_full_unstemmed | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| title_short | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| title_sort | Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality |
| topic | Quality 4 Technology People Business management 0 Quality 4.0 |
| topic_facet | Quality 4 Technology People Business management 0 Quality 4.0 |
| url | https://hdl.handle.net/1822/90316 |
| visible | 1 |