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How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty

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Resumo:Imposing regulations for makeup application among saleswomen can be part of a company’s marketing strategy to achieve positive customer outcomes. Previous research demonstrates that women applying transformative (extensive) vs. non-transformative makeup are perceived as inauthentic. This study investigates whether this perception is always accurate by examining the role of implicit theories of beauty on customers’ purchasing behavior. The results of the experiment show that entity beauty theorists perceive transformative makeup on saleswomen as inauthentic, resulting in lower purchase intention. In contrast, there is no effect on incremental theorists of beauty, as they remain indifferent to varying levels of makeup and perceived authenticity. Finally, based on the results of the study, management implications are provided.
Autores principais:Eberhardt, Isabel Lena
Assunto:Consumer behavior Makeup Beauty Implicit theories
Ano:2022
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Eberhardt, Isabel Lena
author_facet Eberhardt, Isabel Lena
author_role author
contributor_name_str_mv Truong, Natalie
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Eberhardt, Isabel Lena\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Truong, Natalie
RUN
datacite.creators.creator.creatorName.fl_str_mv Eberhardt, Isabel Lena
datacite.date.Accepted.fl_str_mv 2022-08-09T00:00:00Z
datacite.date.available.fl_str_mv 2025-12-17T01:30:20Z
datacite.date.embargoed.fl_str_mv 2025-12-17T01:30:20Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Consumer behavior
Makeup
Beauty
Implicit theories
datacite.titles.title.fl_str_mv How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
dc.contributor.none.fl_str_mv Truong, Natalie
RUN
dc.creator.none.fl_str_mv Eberhardt, Isabel Lena
dc.date.Accepted.fl_str_mv 2022-08-09T00:00:00Z
dc.date.available.fl_str_mv 2025-12-17T01:30:20Z
dc.date.embargoed.fl_str_mv 2025-12-17T01:30:20Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/156857
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Consumer behavior
Makeup
Beauty
Implicit theories
dc.title.fl_str_mv How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description Imposing regulations for makeup application among saleswomen can be part of a company’s marketing strategy to achieve positive customer outcomes. Previous research demonstrates that women applying transformative (extensive) vs. non-transformative makeup are perceived as inauthentic. This study investigates whether this perception is always accurate by examining the role of implicit theories of beauty on customers’ purchasing behavior. The results of the experiment show that entity beauty theorists perceive transformative makeup on saleswomen as inauthentic, resulting in lower purchase intention. In contrast, there is no effect on incremental theorists of beauty, as they remain indifferent to varying levels of makeup and perceived authenticity. Finally, based on the results of the study, management implications are provided.
dirty 0
eu_rights_str_mv openAccess
format masterThesis
fulltext.url.fl_str_mv https://run.unl.pt/bitstreams/64b24a81-9063-4ae6-b642-53258e216c57/download
id run_0795f76a42b2ffc45f0f5f5a1fa7bdcf
identifier.url.fl_str_mv http://hdl.handle.net/10362/156857
instacron_str unl
institution Universidade Nova de Lisboa
instname_str Universidade Nova de Lisboa
language eng
network_acronym_str run
network_name_str Repositório Institucional da UNL
oai_identifier_str oai:run.unl.pt:10362/156857
organization_str_mv urn:organizationAcronym:unl
person_str_mv Eberhardt, Isabel Lena
publishDate 2022
reponame_str Repositório Institucional da UNL
repository_id_str urn:repositoryAcronym:run
service_str_mv urn:repositoryAcronym:run
spelling engpt_PTImposing regulations for makeup application among saleswomen can be part of a company’s marketing strategy to achieve positive customer outcomes. Previous research demonstrates that women applying transformative (extensive) vs. non-transformative makeup are perceived as inauthentic. This study investigates whether this perception is always accurate by examining the role of implicit theories of beauty on customers’ purchasing behavior. The results of the experiment show that entity beauty theorists perceive transformative makeup on saleswomen as inauthentic, resulting in lower purchase intention. In contrast, there is no effect on incremental theorists of beauty, as they remain indifferent to varying levels of makeup and perceived authenticity. Finally, based on the results of the study, management implications are provided.application/pdfpt_PTHow salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beautyEberhardt, Isabel LenaTruong, NatalieHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2032219902025-12-17T01:30:20Z2022-08-092021-12-172022-08-09T00:00:00ZHandlehttp://hdl.handle.net/10362/156857http://purl.org/coar/access_right/c_abf2open accessConsumer behaviorMakeupBeautyImplicit theories3161759 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesishttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://run.unl.pt/bitstreams/64b24a81-9063-4ae6-b642-53258e216c57/download
spellingShingle How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
Eberhardt, Isabel Lena
Consumer behavior
Makeup
Beauty
Implicit theories
status SINGLETON
subject.fl_str_mv Consumer behavior
Makeup
Beauty
Implicit theories
title How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
title_full How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
title_fullStr How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
title_full_unstemmed How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
title_short How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
title_sort How salespeople´s makeup levels influence perceived authenticity – the moderating role of implicit of beauty
topic Consumer behavior
Makeup
Beauty
Implicit theories
topic_facet Consumer behavior
Makeup
Beauty
Implicit theories
url http://hdl.handle.net/10362/156857
visible 1