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Branding and governmentality for infrastructure megaprojects

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Resumo:This paper explores subtle strategies that megaproject teams develop in practice to manage stakeholders external to the project team. A governmentality approach is used to account for these strategies. A metro rail megaproject in India provides the case for the study. The strategies were identified through a content analysis of 640 project and non-project based Tweets posted by the metro rail organization. We augmented this dataset with the community's response through social media, as well as through semi-structured interviews that captured the project teams' responses. The findings indicate that the megaproject used various strategies: promoting the organization, giving progress updates, appealing to the community, as well as targeting of specific sections of the population. The effect of these attempts at governmentality through branding were observed in community discourses on social media platforms that echoed the strategic discourses projected by the megaproject while interviews enabled us to access the project team's responses. For the project community, the effects included a positive brand image, creating community brand advocates and building support for the project during contentious episodes. For the project team, the effects included job attraction, enhanced job perception as well as the creation of project team brand advocates. The relation between the governmentality instruments and their corresponding effects are theorized in six propositions.
Autores principais:Ninan, Johan
Outros Autores:Clegg, Stewart; Mahalingam, Ashwin
Assunto:Branding Governmentality Megaprojects Project Community Social Media Business and International Management Management of Technology and Innovation
Ano:2019
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Ninan, Johan
author2 Clegg, Stewart
Mahalingam, Ashwin
author2_role author
author
author_facet Ninan, Johan
Clegg, Stewart
Mahalingam, Ashwin
author_role author
contributor_name_str_mv NOVA School of Business and Economics (NOVA SBE)
Elsevier
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Ninan, Johan\"},{\"Person.name\":\"Clegg, Stewart\"},{\"Person.name\":\"Mahalingam, Ashwin\"}]
datacite.contributors.contributor.contributorName.fl_str_mv NOVA School of Business and Economics (NOVA SBE)
Elsevier
RUN
datacite.creators.creator.creatorName.fl_str_mv Ninan, Johan
Clegg, Stewart
Mahalingam, Ashwin
datacite.date.Accepted.fl_str_mv 2019-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2019-10-16T22:39:18Z
datacite.date.embargoed.fl_str_mv 2019-10-16T22:39:18Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
datacite.titles.title.fl_str_mv Branding and governmentality for infrastructure megaprojects
the role of social media
dc.contributor.none.fl_str_mv NOVA School of Business and Economics (NOVA SBE)
Elsevier
RUN
dc.creator.none.fl_str_mv Ninan, Johan
Clegg, Stewart
Mahalingam, Ashwin
dc.date.Accepted.fl_str_mv 2019-01-01T00:00:00Z
dc.date.available.fl_str_mv 2019-10-16T22:39:18Z
dc.date.embargoed.fl_str_mv 2019-10-16T22:39:18Z
dc.format.none.fl_str_mv application/octet-stream
dc.identifier.none.fl_str_mv http://www.scopus.com/inward/record.url?scp=85056217877&partnerID=8YFLogxK
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
dc.title.fl_str_mv Branding and governmentality for infrastructure megaprojects
the role of social media
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description This paper explores subtle strategies that megaproject teams develop in practice to manage stakeholders external to the project team. A governmentality approach is used to account for these strategies. A metro rail megaproject in India provides the case for the study. The strategies were identified through a content analysis of 640 project and non-project based Tweets posted by the metro rail organization. We augmented this dataset with the community's response through social media, as well as through semi-structured interviews that captured the project teams' responses. The findings indicate that the megaproject used various strategies: promoting the organization, giving progress updates, appealing to the community, as well as targeting of specific sections of the population. The effect of these attempts at governmentality through branding were observed in community discourses on social media platforms that echoed the strategic discourses projected by the megaproject while interviews enabled us to access the project team's responses. For the project community, the effects included a positive brand image, creating community brand advocates and building support for the project during contentious episodes. For the project team, the effects included job attraction, enhanced job perception as well as the creation of project team brand advocates. The relation between the governmentality instruments and their corresponding effects are theorized in six propositions.
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person_str_mv Ninan, Johan
Clegg, Stewart
Mahalingam, Ashwin
publishDate 2019
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spelling engenThis paper explores subtle strategies that megaproject teams develop in practice to manage stakeholders external to the project team. A governmentality approach is used to account for these strategies. A metro rail megaproject in India provides the case for the study. The strategies were identified through a content analysis of 640 project and non-project based Tweets posted by the metro rail organization. We augmented this dataset with the community's response through social media, as well as through semi-structured interviews that captured the project teams' responses. The findings indicate that the megaproject used various strategies: promoting the organization, giving progress updates, appealing to the community, as well as targeting of specific sections of the population. The effect of these attempts at governmentality through branding were observed in community discourses on social media platforms that echoed the strategic discourses projected by the megaproject while interviews enabled us to access the project team's responses. For the project community, the effects included a positive brand image, creating community brand advocates and building support for the project during contentious episodes. For the project team, the effects included job attraction, enhanced job perception as well as the creation of project team brand advocates. The relation between the governmentality instruments and their corresponding effects are theorized in six propositions.application/octet-streamenBranding and governmentality for infrastructure megaprojectsSubtitleenthe role of social mediaNinan, JohanClegg, StewartMahalingam, AshwinNOVA School of Business and Economics (NOVA SBE)ElsevierHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptISSNIsPartOf0263-7863URNIsPartOfPURE: 6387611URNIsPartOfPURE UUID: be1ca93f-3fdf-4813-99db-be262d438e67URNIsPartOfScopus: 85056217877URNIsPartOfWOS: 000459844300005DOIIsPartOf10.1016/j.ijproman.2018.10.0052019-10-16T22:39:18Z2019-01-012019-01-01T00:00:00ZURLhttp://www.scopus.com/inward/record.url?scp=85056217877&partnerID=8YFLogxKhttp://purl.org/coar/access_right/c_abf2open accessBrandingGovernmentalityMegaprojectsProject CommunitySocial MediaBusiness and International ManagementManagement of Technology and Innovation270045 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_abf2application/octet-streamfulltexthttps://run.unl.pt/bitstreams/0eac2f57-e406-469e-b2e6-5ae2362060d9/download
spellingShingle Branding and governmentality for infrastructure megaprojects
Ninan, Johan
Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
status SINGLETON
subject.fl_str_mv Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
title Branding and governmentality for infrastructure megaprojects
title_full Branding and governmentality for infrastructure megaprojects
title_fullStr Branding and governmentality for infrastructure megaprojects
title_full_unstemmed Branding and governmentality for infrastructure megaprojects
title_short Branding and governmentality for infrastructure megaprojects
title_sort Branding and governmentality for infrastructure megaprojects
topic Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
topic_facet Branding
Governmentality
Megaprojects
Project Community
Social Media
Business and International Management
Management of Technology and Innovation
url http://www.scopus.com/inward/record.url?scp=85056217877&partnerID=8YFLogxK
visible 1