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A framework for integrated safety in safety-management systems in healthcare

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Summary:Purpose – Notwithstanding increased patient safety initiatives, adverse events and their impact on those involved continue. The strategic approaches adopted to manage safety by other high-intensity, high-risk and complex industries, such as aviation, have led to an increase in the systems approach for safety management in healthcare organisations. Professional expertise from members of the European Researchers’ Network for Second Victims (ERNST) highlighted that safety and the second victim phenomenon are interconnected across the healthcare ecosystem, extending beyond individual healthcare organisations. Design/methodology/approach – Evidence from different sources, mainly the literature and practitioner professional expertise, was iteratively aggregated and analysed using theoretical systems-based approaches to conceptualise a framework for integrated safety in safety management systems in health. Findings – A cross-sectional view of the healthcare organisation affected by adverse events was presented as a baseline. The whole system (system levels) approach, representing the healthcare system at the micro-, meso- and macro-level, adapting the model for integrated care, was then adopted. A safety-generating culture was considered to integrate and network across the levels of the healthcare system. The “system” (processes) approach, also considering external factors, was incorporated. This iterative conceptualisation led to a proposed framework for integrated safety. This framework was applied to systematically make recommendations for actions to support safety across the healthcare ecosystem. Originality/value – Aggregation of evidence from the literature, together with expertise from professionals and iterative conceptualisation across models adopting the systems approach, led to a comprehensive framework for integrated safety in safety-management systems.
Main Authors:Vella Bonanno, Patricia
Other Authors:Srulovici, Einav; Mira, José Joaquín; Strametz, Reinhard; Tella, Susanna; Marinkovic, Valentina; Rafaeli, Anat; Tumelty, Mary Elizabeth; Pitz, Andreas; Guerra Paiva, Sofia; Venesoja, Anu; Buttigieg, Sandra C.
Subject:Adverse events or outcomes Evidence-based practice Governance structures Health law or regulation Organizational development for effective clinical governance Patient safety Process mapping Public health regulations Safety culture Health Policy Public Health, Environmental and Occupational Health Strategy and Management Palaeontology SDG 3 - Good Health and Well-being
Year:2025
Country:Portugal
Document type:article
Access type:open access
Associated institution:Universidade Nova de Lisboa
Language:English
Origin:Repositório Institucional da UNL
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author Vella Bonanno, Patricia
author2 Srulovici, Einav
Mira, José Joaquín
Strametz, Reinhard
Tella, Susanna
Marinkovic, Valentina
Rafaeli, Anat
Tumelty, Mary Elizabeth
Pitz, Andreas
Guerra Paiva, Sofia
Venesoja, Anu
Buttigieg, Sandra C.
author2_role author
author
author
author
author
author
author
author
author
author
author
author_facet Vella Bonanno, Patricia
Srulovici, Einav
Mira, José Joaquín
Strametz, Reinhard
Tella, Susanna
Marinkovic, Valentina
Rafaeli, Anat
Tumelty, Mary Elizabeth
Pitz, Andreas
Guerra Paiva, Sofia
Venesoja, Anu
Buttigieg, Sandra C.
author_role author
contributor_name_str_mv Centro de Investigação em Saúde Pública (CISP/PHRC)
Comprehensive Health Research Centre (CHRC) - Pólo ENSP
Escola Nacional de Saúde Pública (ENSP)
Associação Portuguesa para o Estudo do Quaternário (APEQ)
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Vella Bonanno, Patricia\"},{\"Person.name\":\"Srulovici, Einav\"},{\"Person.name\":\"Mira, José Joaquín\"},{\"Person.name\":\"Strametz, Reinhard\"},{\"Person.name\":\"Tella, Susanna\"},{\"Person.name\":\"Marinkovic, Valentina\"},{\"Person.name\":\"Rafaeli, Anat\"},{\"Person.name\":\"Tumelty, Mary Elizabeth\"},{\"Person.name\":\"Pitz, Andreas\"},{\"Person.name\":\"Guerra Paiva, Sofia\"},{\"Person.name\":\"Venesoja, Anu\"},{\"Person.name\":\"Buttigieg, Sandra C.\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Centro de Investigação em Saúde Pública (CISP/PHRC)
Comprehensive Health Research Centre (CHRC) - Pólo ENSP
Escola Nacional de Saúde Pública (ENSP)
Associação Portuguesa para o Estudo do Quaternário (APEQ)
RUN
datacite.creators.creator.creatorName.fl_str_mv Vella Bonanno, Patricia
Srulovici, Einav
Mira, José Joaquín
Strametz, Reinhard
Tella, Susanna
Marinkovic, Valentina
Rafaeli, Anat
Tumelty, Mary Elizabeth
Pitz, Andreas
Guerra Paiva, Sofia
Venesoja, Anu
Buttigieg, Sandra C.
datacite.date.Accepted.fl_str_mv 2025-11-01T00:00:00Z
datacite.date.available.fl_str_mv 2026-03-16T15:36:02Z
datacite.date.embargoed.fl_str_mv 2026-03-16T15:36:02Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
datacite.titles.title.fl_str_mv A framework for integrated safety in safety-management systems in healthcare
dc.contributor.none.fl_str_mv Centro de Investigação em Saúde Pública (CISP/PHRC)
Comprehensive Health Research Centre (CHRC) - Pólo ENSP
Escola Nacional de Saúde Pública (ENSP)
Associação Portuguesa para o Estudo do Quaternário (APEQ)
RUN
dc.creator.none.fl_str_mv Vella Bonanno, Patricia
Srulovici, Einav
Mira, José Joaquín
Strametz, Reinhard
Tella, Susanna
Marinkovic, Valentina
Rafaeli, Anat
Tumelty, Mary Elizabeth
Pitz, Andreas
Guerra Paiva, Sofia
Venesoja, Anu
Buttigieg, Sandra C.
dc.date.Accepted.fl_str_mv 2025-11-01T00:00:00Z
dc.date.available.fl_str_mv 2026-03-16T15:36:02Z
dc.date.embargoed.fl_str_mv 2026-03-16T15:36:02Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/201474
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
dc.title.fl_str_mv A framework for integrated safety in safety-management systems in healthcare
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Purpose – Notwithstanding increased patient safety initiatives, adverse events and their impact on those involved continue. The strategic approaches adopted to manage safety by other high-intensity, high-risk and complex industries, such as aviation, have led to an increase in the systems approach for safety management in healthcare organisations. Professional expertise from members of the European Researchers’ Network for Second Victims (ERNST) highlighted that safety and the second victim phenomenon are interconnected across the healthcare ecosystem, extending beyond individual healthcare organisations. Design/methodology/approach – Evidence from different sources, mainly the literature and practitioner professional expertise, was iteratively aggregated and analysed using theoretical systems-based approaches to conceptualise a framework for integrated safety in safety management systems in health. Findings – A cross-sectional view of the healthcare organisation affected by adverse events was presented as a baseline. The whole system (system levels) approach, representing the healthcare system at the micro-, meso- and macro-level, adapting the model for integrated care, was then adopted. A safety-generating culture was considered to integrate and network across the levels of the healthcare system. The “system” (processes) approach, also considering external factors, was incorporated. This iterative conceptualisation led to a proposed framework for integrated safety. This framework was applied to systematically make recommendations for actions to support safety across the healthcare ecosystem. Originality/value – Aggregation of evidence from the literature, together with expertise from professionals and iterative conceptualisation across models adopting the systems approach, led to a comprehensive framework for integrated safety in safety-management systems.
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eu_rights_str_mv openAccess
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inst_facet_str urn:organizationAcronym:unl{{{_:::_}}}Universidade Nova de Lisboa
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institution Universidade Nova de Lisboa
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organization_str_mv urn:organizationAcronym:unl
person_str_mv Vella Bonanno, Patricia
Srulovici, Einav
Mira, José Joaquín
Strametz, Reinhard
Tella, Susanna
Marinkovic, Valentina
Rafaeli, Anat
Tumelty, Mary Elizabeth
Pitz, Andreas
Guerra Paiva, Sofia
Venesoja, Anu
Buttigieg, Sandra C.
publishDate 2025
repo_facet_str urn:repositoryAcronym:run{{{_:::_}}}Repositório Institucional da UNL
reponame_str Repositório Institucional da UNL
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spelling engenPurpose – Notwithstanding increased patient safety initiatives, adverse events and their impact on those involved continue. The strategic approaches adopted to manage safety by other high-intensity, high-risk and complex industries, such as aviation, have led to an increase in the systems approach for safety management in healthcare organisations. Professional expertise from members of the European Researchers’ Network for Second Victims (ERNST) highlighted that safety and the second victim phenomenon are interconnected across the healthcare ecosystem, extending beyond individual healthcare organisations. Design/methodology/approach – Evidence from different sources, mainly the literature and practitioner professional expertise, was iteratively aggregated and analysed using theoretical systems-based approaches to conceptualise a framework for integrated safety in safety management systems in health. Findings – A cross-sectional view of the healthcare organisation affected by adverse events was presented as a baseline. The whole system (system levels) approach, representing the healthcare system at the micro-, meso- and macro-level, adapting the model for integrated care, was then adopted. A safety-generating culture was considered to integrate and network across the levels of the healthcare system. The “system” (processes) approach, also considering external factors, was incorporated. This iterative conceptualisation led to a proposed framework for integrated safety. This framework was applied to systematically make recommendations for actions to support safety across the healthcare ecosystem. Originality/value – Aggregation of evidence from the literature, together with expertise from professionals and iterative conceptualisation across models adopting the systems approach, led to a comprehensive framework for integrated safety in safety-management systems.application/pdfenA framework for integrated safety in safety-management systems in healthcareVella Bonanno, PatriciaSrulovici, EinavMira, José JoaquínStrametz, ReinhardTella, SusannaMarinkovic, ValentinaRafaeli, AnatTumelty, Mary ElizabethPitz, AndreasGuerra Paiva, SofiaVenesoja, AnuButtigieg, Sandra C.Centro de Investigação em Saúde Pública (CISP/PHRC)Comprehensive Health Research Centre (CHRC) - Pólo ENSPEscola Nacional de Saúde Pública (ENSP)Associação Portuguesa para o Estudo do Quaternário (APEQ)HostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptISSNIsPartOf2059-4631URNIsPartOfPURE: 157625413URNIsPartOfPURE UUID: 08ba1fe5-5892-4af5-8bbd-ce619564cce3URNIsPartOfScopus: 105024458059URNIsPartOfWOS: 001603172400001DOIIsPartOf10.1108/IJHG-06-2025-00892026-03-16T15:36:02Z2025-112025-11-01T00:00:00ZHandlehttp://hdl.handle.net/10362/201474http://purl.org/coar/access_right/c_abf2open accessAdverse events or outcomesEvidence-based practiceGovernance structuresHealth law or regulationOrganizational development for effective clinical governancePatient safetyProcess mappingPublic health regulationsSafety cultureHealth PolicyPublic Health, Environmental and Occupational HealthStrategy and ManagementPalaeontologySDG 3 - Good Health and Well-being2806229 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://run.unl.pt/bitstreams/24c0ea81-47e0-4074-b446-6642a1960e52/download
spellingShingle A framework for integrated safety in safety-management systems in healthcare
Vella Bonanno, Patricia
Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
status SINGLETON
subject.fl_str_mv Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
title A framework for integrated safety in safety-management systems in healthcare
title_full A framework for integrated safety in safety-management systems in healthcare
title_fullStr A framework for integrated safety in safety-management systems in healthcare
title_full_unstemmed A framework for integrated safety in safety-management systems in healthcare
title_short A framework for integrated safety in safety-management systems in healthcare
title_sort A framework for integrated safety in safety-management systems in healthcare
topic Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
topic_facet Adverse events or outcomes
Evidence-based practice
Governance structures
Health law or regulation
Organizational development for effective clinical governance
Patient safety
Process mapping
Public health regulations
Safety culture
Health Policy
Public Health, Environmental and Occupational Health
Strategy and Management
Palaeontology
SDG 3 - Good Health and Well-being
url http://hdl.handle.net/10362/201474
visible 1