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The banking industry: digitalization, evolution and outlook

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Resumo:The banking sector is under pressure from digitalization due to changing consumer needs. The new fintech players are managing to gain their space within a sector dominated until now only by traditional banks. Thanks to their level of digitalization, fintech companies have managed to arouse interest and at the same time arouse fear among the big players in the banking sector, thus, the need to understand how these digital actors can be so successful with their innovative products and services. The aim of this paper is to understand how traditional banks will react and how Neobanks will grow even more
Autores principais:Aprile, Valentina Alessia
Assunto:Innovation Digitalization Neobanks Fintech Customer experience Big data
Ano:2023
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL

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