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Adoption of video consultations during the Covid-19 pandemic

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Resumo:Video consultations have the potential to play a significant role for the future of healthcare. The objective of this dissertation is to explore and understand individual video consultation acceptance drivers. An extended technology acceptance model was created based on the diffusion of innovation theory (DOI), unified theory of acceptance and use of technology (UTAUT), health belief model (HBM), and concerns for information privacy framework (CFIP). The predictors of intention to use are performance expectancy, attitude, and COVID-19. Attitude is statistically influenced by performance expectancy, effort expectancy, and COVID-19. The statistically significant drivers on performance expectancy are results demonstrability, compatibility, effort expectancy, and perceived health risk. The statistically significant drivers on effort expectancy are results demonstrability and compatibility. The model explained 77.6% of the variance on intention to use, and 71.4% of the variance in attitude, evidencing the need to combine different theories to achieve high explanatory power. This study shows that COVID-19 pandemic, perceived health risk, compatibility, and performance expectancy have an important impact on the intention to use video consultations.
Autores principais:Pereira, Filipe José Viana
Assunto:Video consultations Telemedicine Acceptance Structural equation modeling
Ano:2022
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Pereira, Filipe José Viana
author_facet Pereira, Filipe José Viana
author_role author
contributor_name_str_mv Tavares, Jorge Manuel Santos Freire
Oliveira, Tiago André Gonçalves Félix de
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Pereira, Filipe José Viana\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Tavares, Jorge Manuel Santos Freire
Oliveira, Tiago André Gonçalves Félix de
RUN
datacite.creators.creator.creatorName.fl_str_mv Pereira, Filipe José Viana
datacite.date.Accepted.fl_str_mv 2022-01-28T00:00:00Z
datacite.date.available.fl_str_mv 2024-01-28T01:31:26Z
datacite.date.embargoed.fl_str_mv 2024-01-28T01:31:26Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Video consultations
Telemedicine
Acceptance
Structural equation modeling
datacite.titles.title.fl_str_mv Adoption of video consultations during the Covid-19 pandemic
dc.contributor.none.fl_str_mv Tavares, Jorge Manuel Santos Freire
Oliveira, Tiago André Gonçalves Félix de
RUN
dc.creator.none.fl_str_mv Pereira, Filipe José Viana
dc.date.Accepted.fl_str_mv 2022-01-28T00:00:00Z
dc.date.available.fl_str_mv 2024-01-28T01:31:26Z
dc.date.embargoed.fl_str_mv 2024-01-28T01:31:26Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/135682
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Video consultations
Telemedicine
Acceptance
Structural equation modeling
dc.title.fl_str_mv Adoption of video consultations during the Covid-19 pandemic
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description Video consultations have the potential to play a significant role for the future of healthcare. The objective of this dissertation is to explore and understand individual video consultation acceptance drivers. An extended technology acceptance model was created based on the diffusion of innovation theory (DOI), unified theory of acceptance and use of technology (UTAUT), health belief model (HBM), and concerns for information privacy framework (CFIP). The predictors of intention to use are performance expectancy, attitude, and COVID-19. Attitude is statistically influenced by performance expectancy, effort expectancy, and COVID-19. The statistically significant drivers on performance expectancy are results demonstrability, compatibility, effort expectancy, and perceived health risk. The statistically significant drivers on effort expectancy are results demonstrability and compatibility. The model explained 77.6% of the variance on intention to use, and 71.4% of the variance in attitude, evidencing the need to combine different theories to achieve high explanatory power. This study shows that COVID-19 pandemic, perceived health risk, compatibility, and performance expectancy have an important impact on the intention to use video consultations.
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identifier.url.fl_str_mv http://hdl.handle.net/10362/135682
inst_facet_str urn:organizationAcronym:unl{{{_:::_}}}Universidade Nova de Lisboa
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instname_str Universidade Nova de Lisboa
language eng
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organization_str_mv urn:organizationAcronym:unl
person_str_mv Pereira, Filipe José Viana
publishDate 2022
repo_facet_str urn:repositoryAcronym:run{{{_:::_}}}Repositório Institucional da UNL
reponame_str Repositório Institucional da UNL
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spelling engpt_PTVideo consultations have the potential to play a significant role for the future of healthcare. The objective of this dissertation is to explore and understand individual video consultation acceptance drivers. An extended technology acceptance model was created based on the diffusion of innovation theory (DOI), unified theory of acceptance and use of technology (UTAUT), health belief model (HBM), and concerns for information privacy framework (CFIP). The predictors of intention to use are performance expectancy, attitude, and COVID-19. Attitude is statistically influenced by performance expectancy, effort expectancy, and COVID-19. The statistically significant drivers on performance expectancy are results demonstrability, compatibility, effort expectancy, and perceived health risk. The statistically significant drivers on effort expectancy are results demonstrability and compatibility. The model explained 77.6% of the variance on intention to use, and 71.4% of the variance in attitude, evidencing the need to combine different theories to achieve high explanatory power. This study shows that COVID-19 pandemic, perceived health risk, compatibility, and performance expectancy have an important impact on the intention to use video consultations.application/pdfpt_PTAdoption of video consultations during the Covid-19 pandemicPereira, Filipe José VianaTavares, Jorge Manuel Santos FreireOliveira, Tiago André Gonçalves Félix deHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2029813552024-01-28T01:31:26Z2022-01-282022-01-28T00:00:00ZHandlehttp://hdl.handle.net/10362/135682http://purl.org/coar/access_right/c_abf2open accessVideo consultationsTelemedicineAcceptanceStructural equation modeling948729 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesishttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://run.unl.pt/bitstreams/8e7d7fd0-e199-4318-a403-a6a8e0613b17/download
spellingShingle Adoption of video consultations during the Covid-19 pandemic
Pereira, Filipe José Viana
Video consultations
Telemedicine
Acceptance
Structural equation modeling
status SINGLETON
subject.fl_str_mv Video consultations
Telemedicine
Acceptance
Structural equation modeling
title Adoption of video consultations during the Covid-19 pandemic
title_full Adoption of video consultations during the Covid-19 pandemic
title_fullStr Adoption of video consultations during the Covid-19 pandemic
title_full_unstemmed Adoption of video consultations during the Covid-19 pandemic
title_short Adoption of video consultations during the Covid-19 pandemic
title_sort Adoption of video consultations during the Covid-19 pandemic
topic Video consultations
Telemedicine
Acceptance
Structural equation modeling
topic_facet Video consultations
Telemedicine
Acceptance
Structural equation modeling
url http://hdl.handle.net/10362/135682
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