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Cross-cultural adaptation and validation of the Portuguese version of the Physical Therapy Outpatient Satisfaction Survey

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Resumo:ABSTRACT - The aim of this study was to adapt and validate the Physical Therapy Outpatient Satisfaction Survey (PTOPS) for the Portuguese culture. This version was obtained by a forward/ backward translation, consensus panels, and pre-test. The Portuguese PTOPS was administered to 76 physical therapy outpatients in 10 health services. The content analysis (panels of experts and lay people) and the factor analysis resulted in a reduction of the original 34 items to 28 items that validly identify 3 constructs. The reliability was acceptable for both internal consistency (Cronbach’s alpha = 0.73) and reproducibility (ICC between 0.84 and 0.87), which represent acceptable levels of validity and reliability.
Autores principais:Cavalheiro, Luís M.
Outros Autores:Cabri, Jan M.; Ferreira, Pedro L.
Assunto:Outpatient satisfaction Physical therapy Measures Healthcare quality Satisfação dos utentes Fisioterapia Medidas de resultado Qualidade dos cuidados
Ano:2017
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL

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