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The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism

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Resumo:Since tourism practitioners have not received Chinese tourists for three years, they have challenges in developing new marketing strategies to attract upcoming visitors, so it is necessary to discover the latest travel needs of Chinese tourists after the pandemic. In the case of service promotion, at the time of the outbreak, hotels highlighting that their services meet epidemic prevention standards often attract more visitors to purchase, but when people's lives return to normal, this emphasis is likely to have the opposite effect due to changes in the general environment. During the process of attracting followers, the emergence of KOL marketing due to the development of the Internet has made it possible to reach potential audiences in more than just operating an official community account. The transformation of Chinese tourists in terms of service needs and information access is one of the main reasons for the failure of customer acquisition. The study found that choosing the appropriate promotional content and approach is the core element of successful customer acquisition and that financial promotion and KOL marketing have a direct impact on enhancing tourists' travel interests and purchase intention. The research on the selection of promotional content and approach updates the findings of previous studies on Chinese tourist insights and can effectively guide tourism practitioners to improve their performance.
Autores principais:Wu, Yu
Assunto:Chinese tourists tourism recovery post-pandemic promotional content and approach SDG 8 - Decent work and economic growth SDG 11 - Sustainable cities and communities SDG 17 - Partnerships for the goals
Ano:2023
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Wu, Yu
author_facet Wu, Yu
author_role author
contributor_name_str_mv Rita, Paulo Miguel Rasquinho Ferreira
Vong, Celeste
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Wu, Yu\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Rita, Paulo Miguel Rasquinho Ferreira
Vong, Celeste
RUN
datacite.creators.creator.creatorName.fl_str_mv Wu, Yu
datacite.date.Accepted.fl_str_mv 2023-10-23T00:00:00Z
datacite.date.available.fl_str_mv 2026-10-23T00:00:00Z
datacite.date.embargoed.fl_str_mv 2026-10-23T00:00:00Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_f1cf
datacite.subjects.subject.fl_str_mv Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
datacite.titles.title.fl_str_mv The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
dc.contributor.none.fl_str_mv Rita, Paulo Miguel Rasquinho Ferreira
Vong, Celeste
RUN
dc.creator.none.fl_str_mv Wu, Yu
dc.date.Accepted.fl_str_mv 2023-10-23T00:00:00Z
dc.date.available.fl_str_mv 2026-10-23T00:00:00Z
dc.date.embargoed.fl_str_mv 2026-10-23T00:00:00Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/159474
dc.language.none.fl_str_mv eng
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_f1cf
dc.subject.none.fl_str_mv Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
dc.title.fl_str_mv The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description Since tourism practitioners have not received Chinese tourists for three years, they have challenges in developing new marketing strategies to attract upcoming visitors, so it is necessary to discover the latest travel needs of Chinese tourists after the pandemic. In the case of service promotion, at the time of the outbreak, hotels highlighting that their services meet epidemic prevention standards often attract more visitors to purchase, but when people's lives return to normal, this emphasis is likely to have the opposite effect due to changes in the general environment. During the process of attracting followers, the emergence of KOL marketing due to the development of the Internet has made it possible to reach potential audiences in more than just operating an official community account. The transformation of Chinese tourists in terms of service needs and information access is one of the main reasons for the failure of customer acquisition. The study found that choosing the appropriate promotional content and approach is the core element of successful customer acquisition and that financial promotion and KOL marketing have a direct impact on enhancing tourists' travel interests and purchase intention. The research on the selection of promotional content and approach updates the findings of previous studies on Chinese tourist insights and can effectively guide tourism practitioners to improve their performance.
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instname_str Universidade Nova de Lisboa
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person_str_mv Wu, Yu
publishDate 2023
reponame_str Repositório Institucional da UNL
repository_id_str urn:repositoryAcronym:run
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spelling engpt_PTSince tourism practitioners have not received Chinese tourists for three years, they have challenges in developing new marketing strategies to attract upcoming visitors, so it is necessary to discover the latest travel needs of Chinese tourists after the pandemic. In the case of service promotion, at the time of the outbreak, hotels highlighting that their services meet epidemic prevention standards often attract more visitors to purchase, but when people's lives return to normal, this emphasis is likely to have the opposite effect due to changes in the general environment. During the process of attracting followers, the emergence of KOL marketing due to the development of the Internet has made it possible to reach potential audiences in more than just operating an official community account. The transformation of Chinese tourists in terms of service needs and information access is one of the main reasons for the failure of customer acquisition. The study found that choosing the appropriate promotional content and approach is the core element of successful customer acquisition and that financial promotion and KOL marketing have a direct impact on enhancing tourists' travel interests and purchase intention. The research on the selection of promotional content and approach updates the findings of previous studies on Chinese tourist insights and can effectively guide tourism practitioners to improve their performance.application/pdfpt_PTThe Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s TourismWu, YuRita, Paulo Miguel Rasquinho FerreiraVong, CelesteHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2033783932023-10-232026-10-23T00:00:00Z2023-10-23T00:00:00ZHandlehttp://hdl.handle.net/10362/159474http://purl.org/coar/access_right/c_f1cfembargoed accessChinese touriststourism recoverypost-pandemicpromotional content and approachSDG 8 - Decent work and economic growthSDG 11 - Sustainable cities and communitiesSDG 17 - Partnerships for the goals1357534 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2023-10-23http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_f1cfapplication/pdffulltexthttps://run.unl.pt/bitstreams/b5deffdd-beaf-4989-a331-b29f8b0b7b18/download
spellingShingle The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
Wu, Yu
Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
status SINGLETON
subject.fl_str_mv Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
title The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
title_full The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
title_fullStr The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
title_full_unstemmed The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
title_short The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
title_sort The Impact of social sharing and destination quality on tourist behavior in the Recovery of China’s Tourism
topic Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
topic_facet Chinese tourists
tourism recovery
post-pandemic
promotional content and approach
SDG 8 - Decent work and economic growth
SDG 11 - Sustainable cities and communities
SDG 17 - Partnerships for the goals
url http://hdl.handle.net/10362/159474
visible 1