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How does artificial intelligence adoption differ across the consulting, banking and human resources sectors? - The case of artificial intelligence in Kpmg Portugal

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Resumo:This paper provides a comparative analysis of Artificial Intelligence (AI) adoption within the industries of Consulting, Banking, and Human Resources. Using the authors' professional experiences in Accenture, KPMG, Banco de Portugal, and Mercer, this paper examines the adoption and impacts of AI in these specific companies. It explores how these entities leverage AI to enhance services, detailing individual contributions and collaborative innovations. The research also assesses the impact on efficiency and client engagement and discusses the strategic, ethical, and operational challenges encountered.
Autores principais:Pereira, Catarina Ramalho Brás
Assunto:Artificial intelligence Cross-industry analysis Strategic ai integration Ai adoption challenges
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL

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