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Impact of Energy Application Usage on Customer Consumption

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Resumo:We live in a digital age where essentially everything has become virtual or technological. People want to have all the information at their fingertips and have the independence to manage everything they have an impact on, particularly their spending. As a result, there has been a large amount of investment in the development of applications in various sectors. The energy sector is no exception and energy apps become part of consumers' daily lives, especially since power costs are an expense that they can have an influence on. These apps enable real-time monitoring of expenses and consumption anomalies, offering valuable insights and supporting data-driven decision-making. Users can set spending control targets and track progress in cost reduction. These analyses help customers identify usage patterns and improvement opportunities, fostering awareness and the adoption of sustainable lifestyles, ultimately leading to reduced costs, and contributing to a more sustainable future. In this manner, we proposed a theoretical model for the adoption of these applications, supported by an empirical study conducted in the Portuguese market. One of our key findings from the validated model is that the intention to make sustainable purchases positively affects cost savings. In other words, customers aiming to adopt more sustainable purchasing habits have a positive influence on their monthly energy consumption costs.
Autores principais:Rodrigues, Adriana Português
Assunto:Sustainability Energy Mobile Apps Behavior Change Customers’ Feedback Environment-Concerned Lifestyles Energy Savings Behavior SDG 2 - Zero hunger SDG 3 - Good health and well-being SDG 4 - Quality education SDG 6 - Clean water and sanitation SDG 7 - Affordable and clean energy SDG 9 - Industry, innovation and infrastructure SDG 11 - Sustainable cities and communities SDG 12 - Responsible production and consumption SDG 13 - Climate action SDG 14 - Life below water SDG 15 - Life on land
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL

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