Piçarro, I. N. (2023). Social Influence and Customer Engagement and, Online WOM: The impact of online brand failures on customer-brand relationships: Trust and WOM.
Citação norma ChicagoPiçarro, Inês Nicolau. Social Influence and Customer Engagement and, Online WOM: The Impact of Online Brand Failures on Customer-brand Relationships: Trust and WOM. 2023.
Citação norma MLAPiçarro, Inês Nicolau. Social Influence and Customer Engagement and, Online WOM: The Impact of Online Brand Failures on Customer-brand Relationships: Trust and WOM. 2023.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.