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Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction

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Resumo:In this paper, we discover signals from user-generated contents about post-purchase customer experience on the Yelp platform for predicting restaurant price level. We combine business, textual and visual signals extracted from a large-scale dataset with reviews and photos, by per-forming topic modeling to identify thematic content related to customer perceived experience, as well as employing an aesthetics assessment model to evaluate visual characteristics. Our results show that social media signals from reviews and photos may significantly improve the model’s predictive power and help explain the differences in customer perceived value between budget restaurants and fine-dining restaurants.
Autores principais:Gambetti, Alessandro
Assunto:Social media Unstructured data Topic modeling Food aesthetics
Ano:2021
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Gambetti, Alessandro
author_facet Gambetti, Alessandro
author_role author
contributor_name_str_mv Han, Qiwei
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Gambetti, Alessandro\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Han, Qiwei
RUN
datacite.creators.creator.creatorName.fl_str_mv Gambetti, Alessandro
datacite.date.Accepted.fl_str_mv 2021-01-12T00:00:00Z
datacite.date.available.fl_str_mv 2025-01-12T01:31:07Z
datacite.date.embargoed.fl_str_mv 2025-01-12T01:31:07Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Social media
Unstructured data
Topic modeling
Food aesthetics
datacite.titles.title.fl_str_mv Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
dc.contributor.none.fl_str_mv Han, Qiwei
RUN
dc.creator.none.fl_str_mv Gambetti, Alessandro
dc.date.Accepted.fl_str_mv 2021-01-12T00:00:00Z
dc.date.available.fl_str_mv 2025-01-12T01:31:07Z
dc.date.embargoed.fl_str_mv 2025-01-12T01:31:07Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/143098
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Social media
Unstructured data
Topic modeling
Food aesthetics
dc.title.fl_str_mv Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description In this paper, we discover signals from user-generated contents about post-purchase customer experience on the Yelp platform for predicting restaurant price level. We combine business, textual and visual signals extracted from a large-scale dataset with reviews and photos, by per-forming topic modeling to identify thematic content related to customer perceived experience, as well as employing an aesthetics assessment model to evaluate visual characteristics. Our results show that social media signals from reviews and photos may significantly improve the model’s predictive power and help explain the differences in customer perceived value between budget restaurants and fine-dining restaurants.
dirty 0
eu_rights_str_mv openAccess
format masterThesis
fulltext.url.fl_str_mv https://run.unl.pt/bitstreams/fc49f96c-bce4-4618-bd78-56e53a2326a0/download
funding.funder.alternateName_str_mv FCT
funding.funder.identifier_str_mv http://doi.org/10.13039/501100001871
funding.funder.name_str_mv Fundação para a Ciência e a Tecnologia
funding.name_str_mv 6817 - DCRRNI ID
id run_b3e539ffacbd4e3a6ec6d56cc90830c8
identifier.url.fl_str_mv http://hdl.handle.net/10362/143098
instacron_str unl
institution Universidade Nova de Lisboa
instname_str Universidade Nova de Lisboa
language eng
network_acronym_str run
network_name_str Repositório Institucional da UNL
oai_identifier_str oai:run.unl.pt:10362/143098
organization_str_mv urn:organizationAcronym:unl
person_str_mv Gambetti, Alessandro
publishDate 2021
reponame_str Repositório Institucional da UNL
repository_id_str urn:repositoryAcronym:run
service_str_mv urn:repositoryAcronym:run
spelling engpt_PTIn this paper, we discover signals from user-generated contents about post-purchase customer experience on the Yelp platform for predicting restaurant price level. We combine business, textual and visual signals extracted from a large-scale dataset with reviews and photos, by per-forming topic modeling to identify thematic content related to customer perceived experience, as well as employing an aesthetics assessment model to evaluate visual characteristics. Our results show that social media signals from reviews and photos may significantly improve the model’s predictive power and help explain the differences in customer perceived value between budget restaurants and fine-dining restaurants.application/pdfpt_PTCheap eats or fine diner? Discovering social media signals for restaurant price level predictionGambetti, AlessandroHan, QiweiHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2027929942025-01-12T01:31:07Z2021-01-122021-01-122021-01-12T00:00:00ZHandlehttp://hdl.handle.net/10362/143098http://purl.org/coar/access_right/c_abf2open accessSocial mediaUnstructured dataTopic modelingFood aesthetics2046766 bytesFundação para a Ciência e a TecnologiaNova School of Business and Economics6817 - DCRRNI IDCrossref Funder IDhttp://doi.org/10.13039/501100001871literaturehttp://purl.org/coar/resource_type/c_bdccmaster thesishttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://run.unl.pt/bitstreams/fc49f96c-bce4-4618-bd78-56e53a2326a0/download
spellingShingle Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
Gambetti, Alessandro
Social media
Unstructured data
Topic modeling
Food aesthetics
status SINGLETON
subject.fl_str_mv Social media
Unstructured data
Topic modeling
Food aesthetics
title Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
title_full Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
title_fullStr Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
title_full_unstemmed Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
title_short Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
title_sort Cheap eats or fine diner? Discovering social media signals for restaurant price level prediction
topic Social media
Unstructured data
Topic modeling
Food aesthetics
topic_facet Social media
Unstructured data
Topic modeling
Food aesthetics
url http://hdl.handle.net/10362/143098
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