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The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement

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Resumo:The use of Artificial Intelligence (AI) as a content creation tool for marketing has recently become a significant topic of discussion within the industry, gaining attention in online publications and at major events such as the Web Summit. Brands increasingly turn to Generative AI (GenAI) to develop strategies and content, driven by its efficiency in producing images and videos at high speed and its cost-effectiveness, as AI tools can replace human roles such as designers within corporate structures. A notable consequence of this shift is the proliferation of content on social networks that shares similar characteristics, from the uniform tone of photos to the robotic voices narrating countless videos. This raises a critical question: to what extent does AI-generated content foster emotional bonds with consumers? In an era where individualized and humanized communication is the dominant trend, it becomes essential to understand consumer reactions to AI-created content compared to human-generated content. To address this issue, this study employs surveys and promotes AI-generated and humangenerated advertisements on social media to gather comparative data on consumer reactions and engagement. Additionally, the study utilizes the Face Reader method to analyses the emotional responses elicited by each type of content, providing deeper insights into the sensations and perceptions they generate among consumers.
Autores principais:Magalhaes, Filipe de Souza
Assunto:Content GenAI Artificial Intelligence Brand Interaction Human Content Creator
Ano:2025
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Magalhaes, Filipe de Souza
author_facet Magalhaes, Filipe de Souza
author_role author
contributor_name_str_mv Pinto, Diego Costa
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Magalhaes, Filipe de Souza\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Pinto, Diego Costa
RUN
datacite.creators.creator.creatorName.fl_str_mv Magalhaes, Filipe de Souza
datacite.date.Accepted.fl_str_mv 2025-10-28T00:00:00Z
datacite.date.available.fl_str_mv 2026-10-28T00:00:00Z
datacite.date.embargoed.fl_str_mv 2026-10-28T00:00:00Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_f1cf
datacite.subjects.subject.fl_str_mv Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
datacite.titles.title.fl_str_mv The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
dc.contributor.none.fl_str_mv Pinto, Diego Costa
RUN
dc.creator.none.fl_str_mv Magalhaes, Filipe de Souza
dc.date.Accepted.fl_str_mv 2025-10-28T00:00:00Z
dc.date.available.fl_str_mv 2026-10-28T00:00:00Z
dc.date.embargoed.fl_str_mv 2026-10-28T00:00:00Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/190398
dc.language.none.fl_str_mv eng
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_f1cf
dc.subject.none.fl_str_mv Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
dc.title.fl_str_mv The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description The use of Artificial Intelligence (AI) as a content creation tool for marketing has recently become a significant topic of discussion within the industry, gaining attention in online publications and at major events such as the Web Summit. Brands increasingly turn to Generative AI (GenAI) to develop strategies and content, driven by its efficiency in producing images and videos at high speed and its cost-effectiveness, as AI tools can replace human roles such as designers within corporate structures. A notable consequence of this shift is the proliferation of content on social networks that shares similar characteristics, from the uniform tone of photos to the robotic voices narrating countless videos. This raises a critical question: to what extent does AI-generated content foster emotional bonds with consumers? In an era where individualized and humanized communication is the dominant trend, it becomes essential to understand consumer reactions to AI-created content compared to human-generated content. To address this issue, this study employs surveys and promotes AI-generated and humangenerated advertisements on social media to gather comparative data on consumer reactions and engagement. Additionally, the study utilizes the Face Reader method to analyses the emotional responses elicited by each type of content, providing deeper insights into the sensations and perceptions they generate among consumers.
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spelling engpt_PTThe use of Artificial Intelligence (AI) as a content creation tool for marketing has recently become a significant topic of discussion within the industry, gaining attention in online publications and at major events such as the Web Summit. Brands increasingly turn to Generative AI (GenAI) to develop strategies and content, driven by its efficiency in producing images and videos at high speed and its cost-effectiveness, as AI tools can replace human roles such as designers within corporate structures. A notable consequence of this shift is the proliferation of content on social networks that shares similar characteristics, from the uniform tone of photos to the robotic voices narrating countless videos. This raises a critical question: to what extent does AI-generated content foster emotional bonds with consumers? In an era where individualized and humanized communication is the dominant trend, it becomes essential to understand consumer reactions to AI-created content compared to human-generated content. To address this issue, this study employs surveys and promotes AI-generated and humangenerated advertisements on social media to gather comparative data on consumer reactions and engagement. Additionally, the study utilizes the Face Reader method to analyses the emotional responses elicited by each type of content, providing deeper insights into the sensations and perceptions they generate among consumers.application/pdfpt_PTThe Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and EngagementMagalhaes, Filipe de SouzaPinto, Diego CostaHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2040711862025-10-282026-10-28T00:00:00Z2025-10-28T00:00:00ZHandlehttp://hdl.handle.net/10362/190398http://purl.org/coar/access_right/c_f1cfembargoed accessContentGenAIArtificial IntelligenceBrand InteractionHuman Content Creator6466741 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2025-10-28http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_f1cfapplication/pdffulltexthttps://run.unl.pt/bitstreams/6adad9df-7df5-423b-9e1e-d83c1e8c5199/download
spellingShingle The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
Magalhaes, Filipe de Souza
Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
status SINGLETON
subject.fl_str_mv Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
title The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
title_full The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
title_fullStr The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
title_full_unstemmed The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
title_short The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
title_sort The Quality of Digital Marketing Content Created by AI: A Comparative Analysis of Consumer Perception and Engagement
topic Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
topic_facet Content
GenAI
Artificial Intelligence
Brand Interaction
Human Content Creator
url http://hdl.handle.net/10362/190398
visible 1