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Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity

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Resumo:ChatGPT use is on the rise, however research on its impact on users is still limited. This study explores how individuals develop ChatGPT identities, using the IT identity framework, and consequent outcomes derived from it. A survey was conducted with 312 valid respondents from ChatGPT users to determine the suitability of the IT identity framework in explaining identity development around this technology. Findings suggest that engaging with ChatGPT fosters IT identity development, with adequate opportunities and support acting as a significant moderator in shaping user behavior. Individual performance and social well-being were found to be influenced by user behaviors upon ChatGPT identity creation. By integrating the IT identity framework with a component of outcomes, this research offers valuable insights and significant contributions towards research on AI assistants and identity, contributing to the growing body of literature on these technologies.
Autores principais:Godinho, Ana Sofia Saltão
Assunto:IT identity ChatGPT AI Assistants Information Technology Outcomes SDG 8 - Decent work and economic growth
Ano:2025
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
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author Godinho, Ana Sofia Saltão
author_facet Godinho, Ana Sofia Saltão
author_role author
contributor_name_str_mv Oliveira, Tiago André Gonçalves Félix de
RUN
country_str PT
creators_json_txt [{\"Person.name\":\"Godinho, Ana Sofia Saltão\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Oliveira, Tiago André Gonçalves Félix de
RUN
datacite.creators.creator.creatorName.fl_str_mv Godinho, Ana Sofia Saltão
datacite.date.Accepted.fl_str_mv 2025-06-23T00:00:00Z
datacite.date.available.fl_str_mv 2028-06-23T00:00:00Z
datacite.date.embargoed.fl_str_mv 2028-06-23T00:00:00Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_f1cf
datacite.subjects.subject.fl_str_mv IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
datacite.titles.title.fl_str_mv Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
dc.contributor.none.fl_str_mv Oliveira, Tiago André Gonçalves Félix de
RUN
dc.creator.none.fl_str_mv Godinho, Ana Sofia Saltão
dc.date.Accepted.fl_str_mv 2025-06-23T00:00:00Z
dc.date.available.fl_str_mv 2028-06-23T00:00:00Z
dc.date.embargoed.fl_str_mv 2028-06-23T00:00:00Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10362/184423
dc.language.none.fl_str_mv eng
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_f1cf
dc.subject.none.fl_str_mv IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
dc.title.fl_str_mv Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description ChatGPT use is on the rise, however research on its impact on users is still limited. This study explores how individuals develop ChatGPT identities, using the IT identity framework, and consequent outcomes derived from it. A survey was conducted with 312 valid respondents from ChatGPT users to determine the suitability of the IT identity framework in explaining identity development around this technology. Findings suggest that engaging with ChatGPT fosters IT identity development, with adequate opportunities and support acting as a significant moderator in shaping user behavior. Individual performance and social well-being were found to be influenced by user behaviors upon ChatGPT identity creation. By integrating the IT identity framework with a component of outcomes, this research offers valuable insights and significant contributions towards research on AI assistants and identity, contributing to the growing body of literature on these technologies.
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id run_e89732b8d00a2f63b9d7570ce242f314
identifier.url.fl_str_mv http://hdl.handle.net/10362/184423
inst_facet_str urn:organizationAcronym:unl{{{_:::_}}}Universidade Nova de Lisboa
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instname_str Universidade Nova de Lisboa
language eng
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organization_str_mv urn:organizationAcronym:unl
person_str_mv Godinho, Ana Sofia Saltão
publishDate 2025
repo_facet_str urn:repositoryAcronym:run{{{_:::_}}}Repositório Institucional da UNL
reponame_str Repositório Institucional da UNL
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spelling engpt_PTChatGPT use is on the rise, however research on its impact on users is still limited. This study explores how individuals develop ChatGPT identities, using the IT identity framework, and consequent outcomes derived from it. A survey was conducted with 312 valid respondents from ChatGPT users to determine the suitability of the IT identity framework in explaining identity development around this technology. Findings suggest that engaging with ChatGPT fosters IT identity development, with adequate opportunities and support acting as a significant moderator in shaping user behavior. Individual performance and social well-being were found to be influenced by user behaviors upon ChatGPT identity creation. By integrating the IT identity framework with a component of outcomes, this research offers valuable insights and significant contributions towards research on AI assistants and identity, contributing to the growing body of literature on these technologies.application/pdfpt_PTAppointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT IdentityGodinho, Ana Sofia SaltãoOliveira, Tiago André Gonçalves Félix deHostingInstitutionOrganizationalRUNe-mailmailto:run@unl.ptrun@unl.ptURNurn:tid:2039686462025-06-232028-06-23T00:00:00Z2025-06-23T00:00:00ZHandlehttp://hdl.handle.net/10362/184423http://purl.org/coar/access_right/c_f1cfembargoed accessIT identityChatGPTAI AssistantsInformation TechnologyOutcomesSDG 8 - Decent work and economic growth1289738 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2025-06-23http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_f1cfapplication/pdffulltexthttps://run.unl.pt/bitstreams/21dc4834-29d1-4293-870b-00c2f47690b6/download
spellingShingle Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
Godinho, Ana Sofia Saltão
IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
status SINGLETON
subject.fl_str_mv IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
title Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
title_full Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
title_fullStr Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
title_full_unstemmed Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
title_short Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
title_sort Appointing ChatGPT as our right-hand man: An exploration of use outcomes through the lens of IT Identity
topic IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
topic_facet IT identity
ChatGPT
AI Assistants
Information Technology
Outcomes
SDG 8 - Decent work and economic growth
url http://hdl.handle.net/10362/184423
visible 1