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Attitude and behavior on hotel choice in function of the perception of sustainable practices

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Resumo:Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perception and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra for Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non-Committed’, ‘Influenced’ and ‘Committed’.
Autores principais:Robin,Cristóbal Fernández
Outros Autores:Valencia,Jorge Cea; Muñoz,Geraldine Jamett; Astorga,Paulina Santander; Martínez,Diego Yáñez
Assunto:Sustainability consumer behavior image ecological hotels
Ano:2016
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Fundação para a Ciência e Tecnologia
Idioma:inglês
Origem:SciELO Portugal
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author Robin,Cristóbal Fernández
author2 Valencia,Jorge Cea
Muñoz,Geraldine Jamett
Astorga,Paulina Santander
Martínez,Diego Yáñez
author2_role author
author
author
author
author_facet Robin,Cristóbal Fernández
Valencia,Jorge Cea
Muñoz,Geraldine Jamett
Astorga,Paulina Santander
Martínez,Diego Yáñez
author_role author
country_str PT
creators_json_txt [{\"Person.name\":\"Robin,Cristóbal Fernández\"},{\"Person.name\":\"Valencia,Jorge Cea\"},{\"Person.name\":\"Muñoz,Geraldine Jamett\"},{\"Person.name\":\"Astorga,Paulina Santander\"},{\"Person.name\":\"Martínez,Diego Yáñez\"}]
datacite.creators.creator.creatorName.fl_str_mv Robin,Cristóbal Fernández
Valencia,Jorge Cea
Muñoz,Geraldine Jamett
Astorga,Paulina Santander
Martínez,Diego Yáñez
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Sustainability
consumer behavior
image
ecological hotels
datacite.titles.title.fl_str_mv Attitude and behavior on hotel choice in function of the perception of sustainable practices
dc.creator.none.fl_str_mv Robin,Cristóbal Fernández
Valencia,Jorge Cea
Muñoz,Geraldine Jamett
Astorga,Paulina Santander
Martínez,Diego Yáñez
dc.format.none.fl_str_mv text/html
dc.identifier.none.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582016000100006
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.source.none.fl_str_mv Tourism & Management Studies v.12 n.1 2016
dc.subject.none.fl_str_mv Sustainability
consumer behavior
image
ecological hotels
dc.title.fl_str_mv Attitude and behavior on hotel choice in function of the perception of sustainable practices
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perception and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra for Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non-Committed’, ‘Influenced’ and ‘Committed’.
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eu_rights_str_mv openAccess
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institution Fundação para a Ciência e Tecnologia
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language eng
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oai_identifier_str oai:scielo:S2182-84582016000100006
organization_str_mv urn:organizationAcronym:scielo
person_str_mv Robin,Cristóbal Fernández
Valencia,Jorge Cea
Muñoz,Geraldine Jamett
Astorga,Paulina Santander
Martínez,Diego Yáñez
publishDate 2016
publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
reponame_str SciELO Portugal
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spelling Attitude and behavior on hotel choice in function of the perception of sustainable practicesRobin,Cristóbal FernándezValencia,Jorge CeaMuñoz,Geraldine JamettAstorga,Paulina SantanderMartínez,Diego YáñezSustainabilityconsumer behaviorimageecological hotelsopen accesshttp://purl.org/coar/access_right/c_abf2http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582016000100006URLhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582016000100006URLHasVersion2016-03-01Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perception and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra for Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non-Committed’, ‘Influenced’ and ‘Committed’.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do AlgarveTourism & Management Studies v.12 n.1 2016text/htmlengjournal articlehttp://purl.org/coar/resource_type/c_6501literature
spellingShingle Attitude and behavior on hotel choice in function of the perception of sustainable practices
Robin,Cristóbal Fernández
Sustainability
consumer behavior
image
ecological hotels
status SINGLETON
subject.fl_str_mv Sustainability
consumer behavior
image
ecological hotels
title Attitude and behavior on hotel choice in function of the perception of sustainable practices
title_full Attitude and behavior on hotel choice in function of the perception of sustainable practices
title_fullStr Attitude and behavior on hotel choice in function of the perception of sustainable practices
title_full_unstemmed Attitude and behavior on hotel choice in function of the perception of sustainable practices
title_short Attitude and behavior on hotel choice in function of the perception of sustainable practices
title_sort Attitude and behavior on hotel choice in function of the perception of sustainable practices
topic Sustainability
consumer behavior
image
ecological hotels
topic_facet Sustainability
consumer behavior
image
ecological hotels
url http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582016000100006
visible 1