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The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions

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Resumo:This research aims to study the role that Total Quality Management (TQM), innovation and internationalization strategies may have on the financial sustainability of Portuguese higher education institutions (HEIs), through a literature review that supports the presentation of a research model proposed by the authors. This research is justified by the observation of a reality still relatively little studied at the level of higher education institutions, not only in Portugal, but also in other countries, particularly regarding the prospect of financial sustainability, in line with the growing relevance that quality and innovation strategies have been taken in these institutions. Undoubtedly, also the perspective of internationalization is something that currently HEIs cannot ignore at all if they want to be considered competitive and innovative in the academic world. Increasingly, international rankings that follow strict criteria for assessing the quality, innovation and scientific research of HEIs have assumed paramount importance in the analysis of the performance of these institutions. Education, and particularly education provided in HEIs, is a resource of enormous value for the development of any society [1-2]. The literature has demonstrated that TQM practices are a powerful tool for improving organizational learning and increasing competitive advantage [3-4]. In addition to the importance of the quality of education in HEIS, emphasized through the implementation of TQM practices, this will be more easily achieved by considering organizational learning and organizational innovation to provide better services, not only to students, but also to the whole society. Despite the importance identified in the relationship between these different dimensions, the literature has also highlighted the fact that educational institutions, despite the growing recognition of their importance, are falling short of other organizations, concerning the implementation of practices leading to a culture of total quality [5]. Regarding the methodology, the data will be obtained through the application of a questionnaire prepared by the authors, to evaluate the different dimensions of the proposed research model. The sample will be for convenience, consisting of about 200 emails from members of the management boards of Portuguese universities and polytechnics. In the treatment of quantitative data, the use of the multiple linear regression model is considered, to investigate the possible relationships between the different dimensions incorporated in the model. According to Hair et al. [6], it is a practical statistical tool that examines the linkages between a set of independent variables with a dependent variable. In this way, we consider this statistical method the most adequate for the development of our research. In terms of discussion of results, it is intended to characterize the various dimensions of the TQM, as well as the strategies of innovation and internationalization in the institutions of university and polytechnic higher education in Portugal, seeking to understand their role and possible relations with the financial sustainability of these institutions.
Autores principais:Antunes, Marina Godinho
Outros Autores:Mucharreira, Pedro Ribeiro; Justino, Maria Do Rosário; Quirós, Joaquín
Assunto:Higher education Innovation Total quality management Internationalization strategies
Ano:2018
País:Portugal
Tipo de documento:documento de conferência
Tipo de acesso:acesso restrito
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
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author Antunes, Marina Godinho
author2 Mucharreira, Pedro Ribeiro
Justino, Maria Do Rosário
Quirós, Joaquín
author2_role author
author
author
author_facet Antunes, Marina Godinho
Mucharreira, Pedro Ribeiro
Justino, Maria Do Rosário
Quirós, Joaquín
author_role author
contributor_name_str_mv Repositório Científico de Acesso Aberto da ULisboa
country_str PT
creators_json_txt [{\"Person.name\":\"Antunes, Marina Godinho\",\"Person.identifier.orcid\":\"0000-0001-5363-9439\"},{\"Person.name\":\"Mucharreira, Pedro Ribeiro\",\"Person.identifier.orcid\":\"0000-0003-0059-0576\"},{\"Person.name\":\"Justino, Maria Do Rosário\"},{\"Person.name\":\"Quirós, Joaquín\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
datacite.creators.creator.creatorName.fl_str_mv Antunes, Marina Godinho
Mucharreira, Pedro Ribeiro
Justino, Maria Do Rosário
Quirós, Joaquín
datacite.date.Accepted.fl_str_mv 2018-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2019-04-22T09:48:47Z
datacite.date.embargoed.fl_str_mv 2019-04-22T09:48:47Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_16ec
datacite.subjects.subject.fl_str_mv Higher education
Innovation
Total quality management
Internationalization strategies
datacite.titles.title.fl_str_mv The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
dc.contributor.none.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
dc.creator.none.fl_str_mv Antunes, Marina Godinho
Mucharreira, Pedro Ribeiro
Justino, Maria Do Rosário
Quirós, Joaquín
dc.date.Accepted.fl_str_mv 2018-01-01T00:00:00Z
dc.date.available.fl_str_mv 2019-04-22T09:48:47Z
dc.date.embargoed.fl_str_mv 2019-04-22T09:48:47Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10451/37942
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv IATED Academy
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.subject.none.fl_str_mv Higher education
Innovation
Total quality management
Internationalization strategies
dc.title.fl_str_mv The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_c94f
description This research aims to study the role that Total Quality Management (TQM), innovation and internationalization strategies may have on the financial sustainability of Portuguese higher education institutions (HEIs), through a literature review that supports the presentation of a research model proposed by the authors. This research is justified by the observation of a reality still relatively little studied at the level of higher education institutions, not only in Portugal, but also in other countries, particularly regarding the prospect of financial sustainability, in line with the growing relevance that quality and innovation strategies have been taken in these institutions. Undoubtedly, also the perspective of internationalization is something that currently HEIs cannot ignore at all if they want to be considered competitive and innovative in the academic world. Increasingly, international rankings that follow strict criteria for assessing the quality, innovation and scientific research of HEIs have assumed paramount importance in the analysis of the performance of these institutions. Education, and particularly education provided in HEIs, is a resource of enormous value for the development of any society [1-2]. The literature has demonstrated that TQM practices are a powerful tool for improving organizational learning and increasing competitive advantage [3-4]. In addition to the importance of the quality of education in HEIS, emphasized through the implementation of TQM practices, this will be more easily achieved by considering organizational learning and organizational innovation to provide better services, not only to students, but also to the whole society. Despite the importance identified in the relationship between these different dimensions, the literature has also highlighted the fact that educational institutions, despite the growing recognition of their importance, are falling short of other organizations, concerning the implementation of practices leading to a culture of total quality [5]. Regarding the methodology, the data will be obtained through the application of a questionnaire prepared by the authors, to evaluate the different dimensions of the proposed research model. The sample will be for convenience, consisting of about 200 emails from members of the management boards of Portuguese universities and polytechnics. In the treatment of quantitative data, the use of the multiple linear regression model is considered, to investigate the possible relationships between the different dimensions incorporated in the model. According to Hair et al. [6], it is a practical statistical tool that examines the linkages between a set of independent variables with a dependent variable. In this way, we consider this statistical method the most adequate for the development of our research. In terms of discussion of results, it is intended to characterize the various dimensions of the TQM, as well as the strategies of innovation and internationalization in the institutions of university and polytechnic higher education in Portugal, seeking to understand their role and possible relations with the financial sustainability of these institutions.
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person_str_mv Antunes, Marina Godinho
Antunes, Marina Godinho
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Mucharreira, Pedro Ribeiro
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Justino, Maria Do Rosário
Quirós, Joaquín
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spelling engIATED AcademyThis research aims to study the role that Total Quality Management (TQM), innovation and internationalization strategies may have on the financial sustainability of Portuguese higher education institutions (HEIs), through a literature review that supports the presentation of a research model proposed by the authors. This research is justified by the observation of a reality still relatively little studied at the level of higher education institutions, not only in Portugal, but also in other countries, particularly regarding the prospect of financial sustainability, in line with the growing relevance that quality and innovation strategies have been taken in these institutions. Undoubtedly, also the perspective of internationalization is something that currently HEIs cannot ignore at all if they want to be considered competitive and innovative in the academic world. Increasingly, international rankings that follow strict criteria for assessing the quality, innovation and scientific research of HEIs have assumed paramount importance in the analysis of the performance of these institutions. Education, and particularly education provided in HEIs, is a resource of enormous value for the development of any society [1-2]. The literature has demonstrated that TQM practices are a powerful tool for improving organizational learning and increasing competitive advantage [3-4]. In addition to the importance of the quality of education in HEIS, emphasized through the implementation of TQM practices, this will be more easily achieved by considering organizational learning and organizational innovation to provide better services, not only to students, but also to the whole society. Despite the importance identified in the relationship between these different dimensions, the literature has also highlighted the fact that educational institutions, despite the growing recognition of their importance, are falling short of other organizations, concerning the implementation of practices leading to a culture of total quality [5]. Regarding the methodology, the data will be obtained through the application of a questionnaire prepared by the authors, to evaluate the different dimensions of the proposed research model. The sample will be for convenience, consisting of about 200 emails from members of the management boards of Portuguese universities and polytechnics. In the treatment of quantitative data, the use of the multiple linear regression model is considered, to investigate the possible relationships between the different dimensions incorporated in the model. According to Hair et al. [6], it is a practical statistical tool that examines the linkages between a set of independent variables with a dependent variable. In this way, we consider this statistical method the most adequate for the development of our research. In terms of discussion of results, it is intended to characterize the various dimensions of the TQM, as well as the strategies of innovation and internationalization in the institutions of university and polytechnic higher education in Portugal, seeking to understand their role and possible relations with the financial sustainability of these institutions.application/pdfpt_PTThe Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education InstitutionsPersonalAntunes, Marina GodinhoDSpacehttp://dspace.org/items/f5fe24aa-1948-46ce-a900-2528028c8116DSpacehttp://dspace.org/items/f5fe24aa-1948-46ce-a900-2528028c8116Godinho AntunesMarinaCiência IDhttps://www.ciencia-id.pt7512-9AB0-FDF0ORCIDhttp://orcid.org0000-0001-5363-9439PersonalMucharreira, Pedro RibeiroDSpacehttp://dspace.org/items/fafc30fd-a047-474a-8de4-be45e813c20cDSpacehttp://dspace.org/items/fafc30fd-a047-474a-8de4-be45e813c20cRibeiro MucharreiraPedroCiência IDhttps://www.ciencia-id.pt4E1D-9BEA-8DB4ORCIDhttp://orcid.org0000-0003-0059-0576Justino, Maria Do RosárioQuirós, JoaquínHostingInstitutionOrganizationalRepositório Científico de Acesso Aberto da ULisboae-mailmailto:repositorio@reitoria.ulisboa.ptrepositorio@reitoria.ulisboa.ptISBNIsPartOf978-84-09-05948-5ISSNIsPartOf2340-1095DOIIsPartOf10.21125/iceri.2018.08112019-04-22T09:48:47Z20182018-01-01T00:00:00ZHandlehttp://hdl.handle.net/10451/37942http://purl.org/coar/access_right/c_16ecrestricted accessHigher educationInnovationTotal quality managementInternationalization strategies11190851 bytesother research producthttp://purl.org/coar/resource_type/c_c94fconference objecthttp://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://repositorio.ulisboa.pt/bitstreams/d0cbd8f4-84cb-4a87-8999-c6eb6870ba9b/downloadICERI 2018 Proceedings – Meeting the Challenges of 21st Century Learning97789787Sevilha
spellingShingle The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
Antunes, Marina Godinho
Higher education
Innovation
Total quality management
Internationalization strategies
status SINGLETON
subject.fl_str_mv Higher education
Innovation
Total quality management
Internationalization strategies
title The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
title_full The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
title_fullStr The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
title_full_unstemmed The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
title_short The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
title_sort The Role of TQM, Innovation and Internationalization Strategies on the Financial Sustainability of Higher Education Institutions
topic Higher education
Innovation
Total quality management
Internationalization strategies
topic_facet Higher education
Innovation
Total quality management
Internationalization strategies
url http://hdl.handle.net/10451/37942
visible 1