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Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?

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Resumo:The connection between tourism and nature justifies the environmental concerns from tourism agents, namely global hotel chains. This paper explores the differences between smaller hotel chains and their larger global counterparts regarding environmentally sustainable practices. The research approach is qualitative, based on the analysis of 40 company websites and in-depth interviews with 18 entrepreneurs and executives. Results suggest that environmental issues are, for most companies, not a response to societal challenges (‘doing the right thing’), but a response to owners’ concerns (‘doing things right’). Hotel chains develop environmental sustainability practices, mainly for cost-reduction purposes, accommodating the owners’ demands for efficiency. Notwithstanding, there are differences according to the chain’s size. Smaller companies are less prone to adopt environmental practices and to invest in communicating them than global chains. Concerning sustainability in the hotel industry, most studies focus on specific topics and discussions. A more holistic approach to sustainability to establish a deeper understanding of sustainable business decisions in the hotel sector is scarce in the literature. This paper addresses this gap by exploring the strategic reasons behind the sustainable practices of hotel companies, namely smaller ones. Managerial implications of the results are also derived in this paper.
Autores principais:Calisto, Maria de Lurdes
Outros Autores:Umbelino, Jorge; Gonçalves, Ana; Viegas, Cláudia
Assunto:Tourism Hospitality Hotel SMEs Entrepreneurship Sustainability
Ano:2021
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
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author Calisto, Maria de Lurdes
author2 Umbelino, Jorge
Gonçalves, Ana
Viegas, Cláudia
author2_role author
author
author
author_facet Calisto, Maria de Lurdes
Umbelino, Jorge
Gonçalves, Ana
Viegas, Cláudia
author_role author
contributor_name_str_mv Repositório Científico de Acesso Aberto da ULisboa
country_str PT
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datacite.contributors.contributor.contributorName.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
datacite.creators.creator.creatorName.fl_str_mv Calisto, Maria de Lurdes
Umbelino, Jorge
Gonçalves, Ana
Viegas, Cláudia
datacite.date.Accepted.fl_str_mv 2021-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2021-09-29T15:48:12Z
datacite.date.embargoed.fl_str_mv 2021-09-29T15:48:12Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
datacite.titles.title.fl_str_mv Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
dc.contributor.none.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
dc.creator.none.fl_str_mv Calisto, Maria de Lurdes
Umbelino, Jorge
Gonçalves, Ana
Viegas, Cláudia
dc.date.Accepted.fl_str_mv 2021-01-01T00:00:00Z
dc.date.available.fl_str_mv 2021-09-29T15:48:12Z
dc.date.embargoed.fl_str_mv 2021-09-29T15:48:12Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10451/49692
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv MDPI
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
dc.title.fl_str_mv Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description The connection between tourism and nature justifies the environmental concerns from tourism agents, namely global hotel chains. This paper explores the differences between smaller hotel chains and their larger global counterparts regarding environmentally sustainable practices. The research approach is qualitative, based on the analysis of 40 company websites and in-depth interviews with 18 entrepreneurs and executives. Results suggest that environmental issues are, for most companies, not a response to societal challenges (‘doing the right thing’), but a response to owners’ concerns (‘doing things right’). Hotel chains develop environmental sustainability practices, mainly for cost-reduction purposes, accommodating the owners’ demands for efficiency. Notwithstanding, there are differences according to the chain’s size. Smaller companies are less prone to adopt environmental practices and to invest in communicating them than global chains. Concerning sustainability in the hotel industry, most studies focus on specific topics and discussions. A more holistic approach to sustainability to establish a deeper understanding of sustainable business decisions in the hotel sector is scarce in the literature. This paper addresses this gap by exploring the strategic reasons behind the sustainable practices of hotel companies, namely smaller ones. Managerial implications of the results are also derived in this paper.
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person_str_mv Calisto, Maria de Lurdes
Umbelino, Jorge
Umbelino, Jorge
https://www.ciencia-id.pt/5E16-0FEE-E89D
5E16-0FEE-E89D
http://orcid.org/0000-0003-2453-8692
0000-0003-2453-8692
Gonçalves, Ana
Gonçalves, Ana
http://orcid.org/0000-0002-9027-6582
0000-0002-9027-6582
Viegas, Cláudia
publishDate 2021
publisher.none.fl_str_mv MDPI
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spelling engMDPIpt_PTThe connection between tourism and nature justifies the environmental concerns from tourism agents, namely global hotel chains. This paper explores the differences between smaller hotel chains and their larger global counterparts regarding environmentally sustainable practices. The research approach is qualitative, based on the analysis of 40 company websites and in-depth interviews with 18 entrepreneurs and executives. Results suggest that environmental issues are, for most companies, not a response to societal challenges (‘doing the right thing’), but a response to owners’ concerns (‘doing things right’). Hotel chains develop environmental sustainability practices, mainly for cost-reduction purposes, accommodating the owners’ demands for efficiency. Notwithstanding, there are differences according to the chain’s size. Smaller companies are less prone to adopt environmental practices and to invest in communicating them than global chains. Concerning sustainability in the hotel industry, most studies focus on specific topics and discussions. A more holistic approach to sustainability to establish a deeper understanding of sustainable business decisions in the hotel sector is scarce in the literature. This paper addresses this gap by exploring the strategic reasons behind the sustainable practices of hotel companies, namely smaller ones. Managerial implications of the results are also derived in this paper.application/pdfpt_PTEnvironmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?Calisto, Maria de LurdesPersonalUmbelino, JorgeDSpacehttp://dspace.org/items/806698e8-559e-4840-97fd-35165d53af8aDSpacehttp://dspace.org/items/806698e8-559e-4840-97fd-35165d53af8aUmbelinoJorgeCiência IDhttps://www.ciencia-id.pt5E16-0FEE-E89DORCIDhttp://orcid.org0000-0003-2453-8692PersonalGonçalves, AnaDSpacehttp://dspace.org/items/de2fc36c-8398-430e-9587-9dbe6d299090DSpacehttp://dspace.org/items/de2fc36c-8398-430e-9587-9dbe6d299090GonçalvesAnaORCIDhttp://orcid.org0000-0002-9027-6582Viegas, CláudiaHostingInstitutionOrganizationalRepositório Científico de Acesso Aberto da ULisboae-mailmailto:repositorio@reitoria.ulisboa.ptrepositorio@reitoria.ulisboa.ptDOIIsPartOf10.3390/su1318103802021-09-29T15:48:12Z20212021-01-01T00:00:00ZHandlehttp://hdl.handle.net/10451/49692http://purl.org/coar/access_right/c_abf2open accessTourismHospitalityHotelSMEsEntrepreneurshipSustainability710409 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2021http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ulisboa.pt/bitstreams/5448d37d-e88e-4bb4-8425-ba232fbe9a72/downloadSustainability131810380
spellingShingle Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
Calisto, Maria de Lurdes
Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
status SINGLETON
subject.fl_str_mv Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
title Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
title_full Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
title_fullStr Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
title_full_unstemmed Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
title_short Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
title_sort Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?
topic Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
topic_facet Tourism
Hospitality
Hotel
SMEs
Entrepreneurship
Sustainability
url http://hdl.handle.net/10451/49692
visible 1