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Quality decreases from introducing patient choice in a National Health Service

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Resumo:A view often expressed about patient choice of health care providers is that it will increase competition between providers, which benefits the efficiency of the health system. We address here a patient choice initiative, regarding selection of hospital for specialty consultations, in the Portuguese National Health Service (NHS) that has two specific features. The first feature involves shared decision making between patients and GPs, in the choice of hospital for referral, which should be based on publicly available information on “quality”. The second specific feature is that the patient choice initiative did not involve payment changes to NHS hospitals associated with patients’ movements. We show that explaining initial asymmetries in qualities (waiting times) with systematic differences in hospital characteristics (cost advantages and managerial talent) leads to potential asymmetric responses to the introduction of patient choice in the NHS. This implies that the empirical analysis has to accommodate such asymmetries. Explicitly allowing for asymmetries in responses to the policy measure reveals that reactions were indeed different, with top-performance hospitals reducing their qualities (increasing waiting times) after the patient choice initiative was introduced.
Autores principais:Barros, Pedro Pita
Assunto:Hospital quality Patient choice
Ano:2022
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso restrito
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
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author Barros, Pedro Pita
author_facet Barros, Pedro Pita
author_role author
contributor_name_str_mv Repositório Científico de Acesso Aberto da ULisboa
country_str PT
creators_json_txt [{\"Person.name\":\"Barros, Pedro Pita\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
datacite.creators.creator.creatorName.fl_str_mv Barros, Pedro Pita
datacite.date.Accepted.fl_str_mv 2022-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2022-11-25T14:35:45Z
datacite.date.embargoed.fl_str_mv 2022-11-25T14:35:45Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_16ec
datacite.subjects.subject.fl_str_mv Hospital quality
Patient choice
datacite.titles.title.fl_str_mv Quality decreases from introducing patient choice in a National Health Service
dc.contributor.none.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
dc.creator.none.fl_str_mv Barros, Pedro Pita
dc.date.Accepted.fl_str_mv 2022-01-01T00:00:00Z
dc.date.available.fl_str_mv 2022-11-25T14:35:45Z
dc.date.embargoed.fl_str_mv 2022-11-25T14:35:45Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.5/26231
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Springer
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.subject.none.fl_str_mv Hospital quality
Patient choice
dc.title.fl_str_mv Quality decreases from introducing patient choice in a National Health Service
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description A view often expressed about patient choice of health care providers is that it will increase competition between providers, which benefits the efficiency of the health system. We address here a patient choice initiative, regarding selection of hospital for specialty consultations, in the Portuguese National Health Service (NHS) that has two specific features. The first feature involves shared decision making between patients and GPs, in the choice of hospital for referral, which should be based on publicly available information on “quality”. The second specific feature is that the patient choice initiative did not involve payment changes to NHS hospitals associated with patients’ movements. We show that explaining initial asymmetries in qualities (waiting times) with systematic differences in hospital characteristics (cost advantages and managerial talent) leads to potential asymmetric responses to the introduction of patient choice in the NHS. This implies that the empirical analysis has to accommodate such asymmetries. Explicitly allowing for asymmetries in responses to the policy measure reveals that reactions were indeed different, with top-performance hospitals reducing their qualities (increasing waiting times) after the patient choice initiative was introduced.
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person_str_mv Barros, Pedro Pita
publishDate 2022
publisher.none.fl_str_mv Springer
reponame_str Repositório da Universidade de Lisboa
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spelling engSpringerpt_PTA view often expressed about patient choice of health care providers is that it will increase competition between providers, which benefits the efficiency of the health system. We address here a patient choice initiative, regarding selection of hospital for specialty consultations, in the Portuguese National Health Service (NHS) that has two specific features. The first feature involves shared decision making between patients and GPs, in the choice of hospital for referral, which should be based on publicly available information on “quality”. The second specific feature is that the patient choice initiative did not involve payment changes to NHS hospitals associated with patients’ movements. We show that explaining initial asymmetries in qualities (waiting times) with systematic differences in hospital characteristics (cost advantages and managerial talent) leads to potential asymmetric responses to the introduction of patient choice in the NHS. This implies that the empirical analysis has to accommodate such asymmetries. Explicitly allowing for asymmetries in responses to the policy measure reveals that reactions were indeed different, with top-performance hospitals reducing their qualities (increasing waiting times) after the patient choice initiative was introduced.application/pdfpt_PTQuality decreases from introducing patient choice in a National Health ServiceBarros, Pedro PitaHostingInstitutionOrganizationalRepositório Científico de Acesso Aberto da ULisboae-mailmailto:repositorio@reitoria.ulisboa.ptrepositorio@reitoria.ulisboa.ptISSNIsPartOf1617-982XISSNIsPartOf1617-9838 (online)DOIIsPartOf10.1007/s10258-022-00223-02022-11-25T14:35:45Z20222022-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.5/26231http://purl.org/coar/access_right/c_16ecrestricted accessHospital qualityPatient choice1520964 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://repositorio.ulisboa.pt/bitstreams/3fde8399-a33e-47c7-a533-617965dd94ae/download213351381
spellingShingle Quality decreases from introducing patient choice in a National Health Service
Barros, Pedro Pita
Hospital quality
Patient choice
status SINGLETON
subject.fl_str_mv Hospital quality
Patient choice
title Quality decreases from introducing patient choice in a National Health Service
title_full Quality decreases from introducing patient choice in a National Health Service
title_fullStr Quality decreases from introducing patient choice in a National Health Service
title_full_unstemmed Quality decreases from introducing patient choice in a National Health Service
title_short Quality decreases from introducing patient choice in a National Health Service
title_sort Quality decreases from introducing patient choice in a National Health Service
topic Hospital quality
Patient choice
topic_facet Hospital quality
Patient choice
url http://hdl.handle.net/10400.5/26231
visible 1