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Design de serviço, o elo entre a sociedade e a tecnologia

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Resumo:Technological development renews the appeal of collaborative consumption, through its application to service innovation. In order to recognize the designer's contribution as a facilitator of this reformulation, initially, the globalization of the sector is analyzed. The impacts of this development are then identified. That said, three typologies of digitally activated service systems are exposed, highlighting the influence and dependence of services on the technological dimension. In view of the aforementioned facts, the dissertation focuses on identifying the contribution and participation of design in the efficient, safe and transparent inclusion of technological advances in digitally enabled services, with the aim of creating economic prosperity, social cohesion and ecological balance.
Autores principais:Azedo, Laura Alexandra Marques Rodrigues Dias
Assunto:Design de equipamento Desenvolvimento sustentável Design Sector terciário Design participativo Tecnologias da informação e da comunicação
Ano:2022
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:português
Origem:Repositório da Universidade de Lisboa

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