Publicação

Driving employees’ commitment to change in consulting

Ver documento

Detalhes bibliográficos
Resumo:Organizations face quick constant change, and this phenomenon is an inevitable and topmost main concern across all organizations. Changes are common to all industries, as different work environments require to adapt and innovate. However, consulting industry faces challenges not only on their own industry but from others since they deal with different clients every day. Managing change goes from processes to people and employees’ importance in managing change is paramount. Thereby, in this study, it is analyzed the influence that leadership communication and perceived organizational support have on employees’ commitment to change and what is the role of organizational identification in these relationships. The methodology used was quantitative, employing an online questionnaire survey technique for data collection. A total of 204 responses were collected. Based on reliability of normative and continuance areas of employees’ commitment to change variable, it was necessary to adjust the research hypothesis to focus only on the affective part. The findings indicate that leadership communication positively influences consultant’s affective commitment to change. The positive influence of perceived organizational support in employees’ affective commitment to change was also identified. Nevertheless, while leadership communication and perceived organizational support showed to have a direct positive effect on affective commitment to change, organizational identification does not mediate the relationship between these variables. These findings suggest that companies should prioritize fostering effective communication and enhancing how employees feel support to help reduce resistance to change and increase their commitment.
Autores principais:Camboia, Maria Pereira
Assunto:Organizational Change Management Employees’ Commitment to Change Leadership Communication Perceived Organizational Support Organizational Identification Consulting Industry Gestão da Mudança Organizacional Comprometimento dos Colaboradores para com a Mudança Comunicação da Liderança Perceção do Apoio Organizacional Identificação Organizacional
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa

Registos relacionados

Registos relacionados