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Levels and dimensions of diversity in small businesses: contributions for performance

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Resumo:Abstract: Purpose – The purpose of this study is to propose and test a model on the impact of diversity over performance using a Portuguese national wide comprehensively matched employee–employer dataset of small businesses. Design/methodology/approach – The study uses structural equation modeling to analyze the relationships between variables. The study addresses the impact of top managers and employees’ diversity on firm performance considering two dimensions of diversity: knowledge diversity and social diversity. Findings – The study provides a clear understanding of how workforce diversity affects performance differently at the two hierarchical levels. Both employees’ diversities have stronger relations to performance than the diversity of top managers. Results point out to idiosyncratic aspects of services firms’ dynamics that should be further explored. Research limitations/implications – The study presents some limitations, since it uses data from a single country and the dataset provides limited variables. Practical implications – The study offers evidence on the effects of diversity in small businesses alerting managers to acknowledge such influence when recruiting, selecting and training. With regard to services firms, managers should pay close attention to negative impacts of diversity over performance. Originality/value – Never before to the authors’ knowledge the managers’ level diversity and employees’ level diversity (considering two dimensions each) effect on performance have been addressed in a single national wide study.
Autores principais:Curado, Carla
Outros Autores:Tai, Silvio H.T.; Oliveira, Mírian; Sarmento, Joaquim Miranda
Assunto:Performance Diversity Structural Equation Modeling
Ano:2022
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
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author Curado, Carla
author2 Tai, Silvio H.T.
Oliveira, Mírian
Sarmento, Joaquim Miranda
author2_role author
author
author
author_facet Curado, Carla
Tai, Silvio H.T.
Oliveira, Mírian
Sarmento, Joaquim Miranda
author_role author
contributor_name_str_mv Repositório Científico de Acesso Aberto da ULisboa
country_str PT
creators_json_txt [{\"Person.name\":\"Curado, Carla\"},{\"Person.name\":\"Tai, Silvio H.T.\"},{\"Person.name\":\"Oliveira, Mírian\"},{\"Person.name\":\"Sarmento, Joaquim Miranda\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
datacite.creators.creator.creatorName.fl_str_mv Curado, Carla
Tai, Silvio H.T.
Oliveira, Mírian
Sarmento, Joaquim Miranda
datacite.date.Accepted.fl_str_mv 2022-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2024-12-10T10:26:30Z
datacite.date.embargoed.fl_str_mv 2024-12-10T10:26:30Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Performance
Diversity
Structural Equation Modeling
datacite.titles.title.fl_str_mv Levels and dimensions of diversity in small businesses: contributions for performance
dc.contributor.none.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
dc.creator.none.fl_str_mv Curado, Carla
Tai, Silvio H.T.
Oliveira, Mírian
Sarmento, Joaquim Miranda
dc.date.Accepted.fl_str_mv 2022-01-01T00:00:00Z
dc.date.available.fl_str_mv 2024-12-10T10:26:30Z
dc.date.embargoed.fl_str_mv 2024-12-10T10:26:30Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.5/96157
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Emerald Publishing Limited
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Performance
Diversity
Structural Equation Modeling
dc.title.fl_str_mv Levels and dimensions of diversity in small businesses: contributions for performance
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Abstract: Purpose – The purpose of this study is to propose and test a model on the impact of diversity over performance using a Portuguese national wide comprehensively matched employee–employer dataset of small businesses. Design/methodology/approach – The study uses structural equation modeling to analyze the relationships between variables. The study addresses the impact of top managers and employees’ diversity on firm performance considering two dimensions of diversity: knowledge diversity and social diversity. Findings – The study provides a clear understanding of how workforce diversity affects performance differently at the two hierarchical levels. Both employees’ diversities have stronger relations to performance than the diversity of top managers. Results point out to idiosyncratic aspects of services firms’ dynamics that should be further explored. Research limitations/implications – The study presents some limitations, since it uses data from a single country and the dataset provides limited variables. Practical implications – The study offers evidence on the effects of diversity in small businesses alerting managers to acknowledge such influence when recruiting, selecting and training. With regard to services firms, managers should pay close attention to negative impacts of diversity over performance. Originality/value – Never before to the authors’ knowledge the managers’ level diversity and employees’ level diversity (considering two dimensions each) effect on performance have been addressed in a single national wide study.
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eu_rights_str_mv openAccess
format article
fulltext.url.fl_str_mv https://repositorio.ulisboa.pt/bitstreams/de4ddd5c-0a47-4873-ae79-e652768c24ce/download
id ul_d8d22dfbf5edaff2c659abb55afb8d02
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instacron_str ul
institution Universidade de Lisboa
instname_str Universidade de Lisboa
language eng
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network_name_str Repositório da Universidade de Lisboa
oai_identifier_str oai:repositorio.ulisboa.pt:10400.5/96157
organization_str_mv urn:organizationAcronym:ul
person_str_mv Curado, Carla
Tai, Silvio H.T.
Oliveira, Mírian
Sarmento, Joaquim Miranda
publishDate 2022
publisher.none.fl_str_mv Emerald Publishing Limited
reponame_str Repositório da Universidade de Lisboa
repository_id_str urn:repositoryAcronym:ul
service_str_mv urn:repositoryAcronym:ul
spelling engEmerald Publishing Limitedpt_PTAbstract: Purpose – The purpose of this study is to propose and test a model on the impact of diversity over performance using a Portuguese national wide comprehensively matched employee–employer dataset of small businesses. Design/methodology/approach – The study uses structural equation modeling to analyze the relationships between variables. The study addresses the impact of top managers and employees’ diversity on firm performance considering two dimensions of diversity: knowledge diversity and social diversity. Findings – The study provides a clear understanding of how workforce diversity affects performance differently at the two hierarchical levels. Both employees’ diversities have stronger relations to performance than the diversity of top managers. Results point out to idiosyncratic aspects of services firms’ dynamics that should be further explored. Research limitations/implications – The study presents some limitations, since it uses data from a single country and the dataset provides limited variables. Practical implications – The study offers evidence on the effects of diversity in small businesses alerting managers to acknowledge such influence when recruiting, selecting and training. With regard to services firms, managers should pay close attention to negative impacts of diversity over performance. Originality/value – Never before to the authors’ knowledge the managers’ level diversity and employees’ level diversity (considering two dimensions each) effect on performance have been addressed in a single national wide study.application/pdfpt_PTLevels and dimensions of diversity in small businesses: contributions for performanceCurado, CarlaTai, Silvio H.T.Oliveira, MírianSarmento, Joaquim MirandaHostingInstitutionOrganizationalRepositório Científico de Acesso Aberto da ULisboae-mailmailto:repositorio@reitoria.ulisboa.ptrepositorio@reitoria.ulisboa.ptISSNIsPartOf1741-0401DOIIsPartOfDOI 10.1108/IJPPM-12-2020-06282024-12-10T10:26:30Z20222022-01-01T00:00:00ZHandlehttp://hdl.handle.net/10400.5/96157http://purl.org/coar/access_right/c_abf2open accessPerformanceDiversityStructural Equation Modeling300862 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal articlehttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ulisboa.pt/bitstreams/de4ddd5c-0a47-4873-ae79-e652768c24ce/download
spellingShingle Levels and dimensions of diversity in small businesses: contributions for performance
Curado, Carla
Performance
Diversity
Structural Equation Modeling
status SINGLETON
subject.fl_str_mv Performance
Diversity
Structural Equation Modeling
title Levels and dimensions of diversity in small businesses: contributions for performance
title_full Levels and dimensions of diversity in small businesses: contributions for performance
title_fullStr Levels and dimensions of diversity in small businesses: contributions for performance
title_full_unstemmed Levels and dimensions of diversity in small businesses: contributions for performance
title_short Levels and dimensions of diversity in small businesses: contributions for performance
title_sort Levels and dimensions of diversity in small businesses: contributions for performance
topic Performance
Diversity
Structural Equation Modeling
topic_facet Performance
Diversity
Structural Equation Modeling
url http://hdl.handle.net/10400.5/96157
visible 1