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Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective

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Resumo:The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review.
Autores principais:Cruz, Armando Jorge Ribeiro da
Outros Autores:Correia, António; Fonseca, Benjamim; Paredes, Hugo; Martins, Paulo; Morgado, Leonel
Assunto:CSCW groupware taxonomy classification scheme metareview sociotechnical requirements
Ano:2012
País:Portugal
Tipo de documento:documento de conferência
Tipo de acesso:acesso restrito
Instituição associada:Universidade de Trás-os-Montes e Alto Douro
Idioma:inglês
Origem:Repositório da UTAD

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