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The relationship of technology and financial inclusion in three Southeast Asian markets

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Resumo:In this dissertation, the author analyses the relationship between technology and financial inclusion within three nascent markets in ASEAN. The markets studied were Cambodia, Laos, and Vietnam. These markets were chosen as they are lagging the other ASEAN countries in the development of FinTech and adaption to formal banking. These three markets generally have smaller populations, and a majority of them live in rural areas, which may have an impact on the adoption of new technology and services. The ratio of rural population was therefore represented in the sample taken. The data was collected using a quantitative in-person survey asking a sample of individuals from the relevant markets about their access and habits regarding technology, banking, and handling of money. 147 individuals took part in the survey and a logistics model was used to analyse the data collected through convenience sampling. The data collected revealed that most individuals have regular access to modern technologies like smartphones and the internet and that, self-reportedly, these technologies are used daily to perform bank services like payments and peer-to-peer money transfers. The survey mainly delivered binary data. The findings are relevant as they show the market maturity and usage of services provided by the FinTech-sector. Previously, most data collected regarding markets analyses the supply-side, and data collected from the demand-side are for economic policy rather than market analysis. Future research could be collecting the data over time to see the trends and impact.
Autores principais:Antonsson, Ida Annica Margareta
Assunto:ASEAN Financial inclusion FinTech Inclusão financeira Technology Tecnologia
Ano:2025
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Católica Portuguesa
Idioma:inglês
Origem:Veritati - Repositório Institucional da Universidade Católica Portuguesa
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author Antonsson, Ida Annica Margareta
author_facet Antonsson, Ida Annica Margareta
author_role author
contributor_name_str_mv Azevedo, Carlos
Veritati
country_str PT
creators_json_txt [{\"Person.name\":\"Antonsson, Ida Annica Margareta\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Azevedo, Carlos
Veritati
datacite.creators.creator.creatorName.fl_str_mv Antonsson, Ida Annica Margareta
datacite.date.Accepted.fl_str_mv 2025-04-23T00:00:00Z
datacite.date.available.fl_str_mv 2025-08-06T10:45:31Z
datacite.date.embargoed.fl_str_mv 2025-08-06T10:45:31Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
datacite.titles.title.fl_str_mv The relationship of technology and financial inclusion in three Southeast Asian markets
dc.contributor.none.fl_str_mv Azevedo, Carlos
Veritati
dc.creator.none.fl_str_mv Antonsson, Ida Annica Margareta
dc.date.Accepted.fl_str_mv 2025-04-23T00:00:00Z
dc.date.available.fl_str_mv 2025-08-06T10:45:31Z
dc.date.embargoed.fl_str_mv 2025-08-06T10:45:31Z
dc.description.none.fl_str_mv Na nesta dissertação a autora analisa a relação entre tecnologia e inclusão financeira no Camboja, Laos e Vietnã. Esses países foram escolhidos por estarem atrasados na adoção de tecnologia financeira (FinTech) e no uso do sistema bancário formal. Como grande parte da população vive em áreas rurais, a amostra considerou essa proporção para avaliar o impacto na adoção de novas tecnologias. Os dados foram coletados por meio de uma pesquisa quantitativa presencial com 147 indivíduos, abordando acesso e hábitos relacionados à tecnologia e serviços bancários. A análise foi feita com um modelo logístico, utilizando amostragem por conveniência. Os resultados mostram que a maioria tem acesso regular a smartphones e internet e usa essas tecnologias diariamente para serviços bancários, como pagamentos e transferências. A pesquisa gerou, principalmente, dados binários.Esses achados são relevantes, pois indicam a maturidade do mercado e o uso de serviços FinTech. Tradicionalmente, os dados coletados sobre esses mercados focam no lado da oferta, enquanto informações sobre a demanda são voltadas para políticas econômicas e não para análise de mercado. Pesquisas futuras podem acompanhar a evolução desses fatores ao longo do tempo.
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.14/54192
dc.language.none.fl_str_mv eng
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
dc.title.fl_str_mv The relationship of technology and financial inclusion in three Southeast Asian markets
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_bdcc
description In this dissertation, the author analyses the relationship between technology and financial inclusion within three nascent markets in ASEAN. The markets studied were Cambodia, Laos, and Vietnam. These markets were chosen as they are lagging the other ASEAN countries in the development of FinTech and adaption to formal banking. These three markets generally have smaller populations, and a majority of them live in rural areas, which may have an impact on the adoption of new technology and services. The ratio of rural population was therefore represented in the sample taken. The data was collected using a quantitative in-person survey asking a sample of individuals from the relevant markets about their access and habits regarding technology, banking, and handling of money. 147 individuals took part in the survey and a logistics model was used to analyse the data collected through convenience sampling. The data collected revealed that most individuals have regular access to modern technologies like smartphones and the internet and that, self-reportedly, these technologies are used daily to perform bank services like payments and peer-to-peer money transfers. The survey mainly delivered binary data. The findings are relevant as they show the market maturity and usage of services provided by the FinTech-sector. Previously, most data collected regarding markets analyses the supply-side, and data collected from the demand-side are for economic policy rather than market analysis. Future research could be collecting the data over time to see the trends and impact.
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person_str_mv Antonsson, Ida Annica Margareta
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spelling engengIn this dissertation, the author analyses the relationship between technology and financial inclusion within three nascent markets in ASEAN. The markets studied were Cambodia, Laos, and Vietnam. These markets were chosen as they are lagging the other ASEAN countries in the development of FinTech and adaption to formal banking. These three markets generally have smaller populations, and a majority of them live in rural areas, which may have an impact on the adoption of new technology and services. The ratio of rural population was therefore represented in the sample taken. The data was collected using a quantitative in-person survey asking a sample of individuals from the relevant markets about their access and habits regarding technology, banking, and handling of money. 147 individuals took part in the survey and a logistics model was used to analyse the data collected through convenience sampling. The data collected revealed that most individuals have regular access to modern technologies like smartphones and the internet and that, self-reportedly, these technologies are used daily to perform bank services like payments and peer-to-peer money transfers. The survey mainly delivered binary data. The findings are relevant as they show the market maturity and usage of services provided by the FinTech-sector. Previously, most data collected regarding markets analyses the supply-side, and data collected from the demand-side are for economic policy rather than market analysis. Future research could be collecting the data over time to see the trends and impact.porNa nesta dissertação a autora analisa a relação entre tecnologia e inclusão financeira no Camboja, Laos e Vietnã. Esses países foram escolhidos por estarem atrasados na adoção de tecnologia financeira (FinTech) e no uso do sistema bancário formal. Como grande parte da população vive em áreas rurais, a amostra considerou essa proporção para avaliar o impacto na adoção de novas tecnologias. Os dados foram coletados por meio de uma pesquisa quantitativa presencial com 147 indivíduos, abordando acesso e hábitos relacionados à tecnologia e serviços bancários. A análise foi feita com um modelo logístico, utilizando amostragem por conveniência. Os resultados mostram que a maioria tem acesso regular a smartphones e internet e usa essas tecnologias diariamente para serviços bancários, como pagamentos e transferências. A pesquisa gerou, principalmente, dados binários.Esses achados são relevantes, pois indicam a maturidade do mercado e o uso de serviços FinTech. Tradicionalmente, os dados coletados sobre esses mercados focam no lado da oferta, enquanto informações sobre a demanda são voltadas para políticas econômicas e não para análise de mercado. Pesquisas futuras podem acompanhar a evolução desses fatores ao longo do tempo.application/pdfengThe relationship of technology and financial inclusion in three Southeast Asian marketsAntonsson, Ida Annica MargaretaAzevedo, CarlosHostingInstitutionOrganizationalVeritatie-mailmailto:repositorio@ucp.ptrepositorio@ucp.ptURNurn:tid:2039382322025-08-06T10:45:31Z2025-04-232025-032025-04-23T00:00:00ZHandlehttp://hdl.handle.net/10400.14/54192http://purl.org/coar/access_right/c_abf2open accessASEANFinancial inclusionFinTechInclusão financeiraTechnologyTecnologia916648 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2025-04-23N/Ahttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ucp.pt/bitstreams/1dcf762a-3826-42ca-9fcd-0c43ec25eb04/download
spellingShingle The relationship of technology and financial inclusion in three Southeast Asian markets
Antonsson, Ida Annica Margareta
ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
status SINGLETON
subject.fl_str_mv ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
title The relationship of technology and financial inclusion in three Southeast Asian markets
title_full The relationship of technology and financial inclusion in three Southeast Asian markets
title_fullStr The relationship of technology and financial inclusion in three Southeast Asian markets
title_full_unstemmed The relationship of technology and financial inclusion in three Southeast Asian markets
title_short The relationship of technology and financial inclusion in three Southeast Asian markets
title_sort The relationship of technology and financial inclusion in three Southeast Asian markets
topic ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
topic_facet ASEAN
Financial inclusion
FinTech
Inclusão financeira
Technology
Tecnologia
url http://hdl.handle.net/10400.14/54192
visible 1