Publicação
The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model
| Resumo: | The grocery retail industry is transforming based on changing consumer expectations, new cutting-edge technologies and increasing competition through new market entrants. Slow adaption to external circumstances places traditional grocery retailers under increasing pressure, which adds urgency to strategic choices between a selection of digital and non-digital activities. This study analyses digital and non-digital trends that are defining the future of the grocery retail industry. Combining secondary data with a consumer survey and expert interviews, major enabling trends for traditional grocery retailers are identified to provide insights on how future business models need to strategically evolve. The results reveal, that several technologies along the entire value chain will be crucial for a holistic transformation, especially automation in warehousing and distribution processes and the launch of digital customer applications as an omni-channel solution. Thus, customer profiling can be enhanced to generate valuable customer insights. In the future, major key performance indicators will focus on increasing efficiency and personnel cost reduction, which makes implementation of technologies essential. |
|---|---|
| Autores principais: | Rebac, Laura Katja |
| Assunto: | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| Ano: | 2021 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso restrito |
| Instituição associada: | Universidade Católica Portuguesa |
| Idioma: | inglês |
| Origem: | Veritati - Repositório Institucional da Universidade Católica Portuguesa |
| _version_ | 1868984813991493632 |
|---|---|
| author | Rebac, Laura Katja |
| author_facet | Rebac, Laura Katja |
| author_role | author |
| contributor_name_str_mv | Rajsingh, Peter Veritati |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Rebac, Laura Katja\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Rajsingh, Peter Veritati |
| datacite.creators.creator.creatorName.fl_str_mv | Rebac, Laura Katja |
| datacite.date.Accepted.fl_str_mv | 2021-04-27T00:00:00Z |
| datacite.date.available.fl_str_mv | 2021-10-06T09:09:32Z |
| datacite.date.embargoed.fl_str_mv | 2021-10-06T09:09:32Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| datacite.subjects.subject.fl_str_mv | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| datacite.titles.title.fl_str_mv | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| dc.contributor.none.fl_str_mv | Rajsingh, Peter Veritati |
| dc.creator.none.fl_str_mv | Rebac, Laura Katja |
| dc.date.Accepted.fl_str_mv | 2021-04-27T00:00:00Z |
| dc.date.available.fl_str_mv | 2021-10-06T09:09:32Z |
| dc.date.embargoed.fl_str_mv | 2021-10-06T09:09:32Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10400.14/35403 |
| dc.language.none.fl_str_mv | eng |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_16ec |
| dc.subject.none.fl_str_mv | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| dc.title.fl_str_mv | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_bdcc |
| description | The grocery retail industry is transforming based on changing consumer expectations, new cutting-edge technologies and increasing competition through new market entrants. Slow adaption to external circumstances places traditional grocery retailers under increasing pressure, which adds urgency to strategic choices between a selection of digital and non-digital activities. This study analyses digital and non-digital trends that are defining the future of the grocery retail industry. Combining secondary data with a consumer survey and expert interviews, major enabling trends for traditional grocery retailers are identified to provide insights on how future business models need to strategically evolve. The results reveal, that several technologies along the entire value chain will be crucial for a holistic transformation, especially automation in warehousing and distribution processes and the launch of digital customer applications as an omni-channel solution. Thus, customer profiling can be enhanced to generate valuable customer insights. In the future, major key performance indicators will focus on increasing efficiency and personnel cost reduction, which makes implementation of technologies essential. |
| dirty | 0 |
| eu_rights_str_mv | restrictedAccess |
| format | masterThesis |
| fulltext.url.fl_str_mv | https://repositorio.ucp.pt/bitstreams/5d16efd5-b588-486b-881f-fe4d4ab5bbb2/download |
| id | veritati_daaa1e66c19c8f3345ae38f33101247e |
| identifier.url.fl_str_mv | http://hdl.handle.net/10400.14/35403 |
| inst_facet_str | urn:organizationAcronym:ucp{{{_:::_}}}Universidade Católica Portuguesa |
| instacron_str | ucp |
| institution | Universidade Católica Portuguesa |
| instname_str | Universidade Católica Portuguesa |
| language | eng |
| network_acronym_str | veritati |
| network_name_str | Veritati - Repositório Institucional da Universidade Católica Portuguesa |
| oai_identifier_str | oai:repositorio.ucp.pt:10400.14/35403 |
| organization_str_mv | urn:organizationAcronym:ucp |
| person_str_mv | Rebac, Laura Katja |
| publishDate | 2021 |
| repo_facet_str | urn:repositoryAcronym:veritati{{{_:::_}}}Veritati - Repositório Institucional da Universidade Católica Portuguesa |
| reponame_str | Veritati - Repositório Institucional da Universidade Católica Portuguesa |
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| spelling | engpt_PTThe grocery retail industry is transforming based on changing consumer expectations, new cutting-edge technologies and increasing competition through new market entrants. Slow adaption to external circumstances places traditional grocery retailers under increasing pressure, which adds urgency to strategic choices between a selection of digital and non-digital activities. This study analyses digital and non-digital trends that are defining the future of the grocery retail industry. Combining secondary data with a consumer survey and expert interviews, major enabling trends for traditional grocery retailers are identified to provide insights on how future business models need to strategically evolve. The results reveal, that several technologies along the entire value chain will be crucial for a holistic transformation, especially automation in warehousing and distribution processes and the launch of digital customer applications as an omni-channel solution. Thus, customer profiling can be enhanced to generate valuable customer insights. In the future, major key performance indicators will focus on increasing efficiency and personnel cost reduction, which makes implementation of technologies essential.application/pdfpt_PTThe future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business modelRebac, Laura KatjaRajsingh, PeterHostingInstitutionOrganizationalVeritatie-mailmailto:repositorio@ucp.ptrepositorio@ucp.ptURNurn:tid:2027288382021-10-06T09:09:32Z2021-04-272021-042021-04-27T00:00:00ZHandlehttp://hdl.handle.net/10400.14/35403http://purl.org/coar/access_right/c_16ecrestricted accessBusiness model transformationTechnology grocery retailingValue chainOmnichannelAutomated warehousingIncreased efficiencyTransformação do modelo de negócioTecnologia de merceariaCadeia de valorOmni-canalArmazenagem automatizadaAumento da eficiência3037970 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesishttp://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://repositorio.ucp.pt/bitstreams/5d16efd5-b588-486b-881f-fe4d4ab5bbb2/download |
| spellingShingle | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model Rebac, Laura Katja Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| status | SINGLETON |
| subject.fl_str_mv | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| title | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| title_full | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| title_fullStr | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| title_full_unstemmed | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| title_short | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| title_sort | The future of traditional grocery retailers : the impact of enabling trends on grocery retailers´ business model |
| topic | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| topic_facet | Business model transformation Technology grocery retailing Value chain Omnichannel Automated warehousing Increased efficiency Transformação do modelo de negócio Tecnologia de mercearia Cadeia de valor Omni-canal Armazenagem automatizada Aumento da eficiência |
| url | http://hdl.handle.net/10400.14/35403 |
| visible | 1 |