Publicação
Technology: a strategic resource in the process of outsourcing
| Resumo: | Although the development of information technologies have marked the past twenty years as something truly revolutionary that can initiate radical changes in the society, this may not be sufficient to determine the structure of society in general and labor organizations in particular. This article intend to show that although the inclusion of technology would be beneficial to the organizations, the development of strategies should be viewed from an integrated point of view by adding creativity and synergy, both acting as natural companions of competitive advantage. In this context, the "Outsourcing" arise as a key component of the strategic process, that although may include or not technology, must always be seen as something revolutionary in the development of new services in terms of operational efficiency. |
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| Autores principais: | Costa, Renato Lopes da |
| Assunto: | tecnologias de informação outsourcing eficiência operacional information technology outsourcing operational efficiency |
| Ano: | 2013 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Instituição associada: | ISCA da Universidade de Aveiro |
| Idioma: | português |
| Origem: | Estudos do ISCA |
| Resumo: | Although the development of information technologies have marked the past twenty years as something truly revolutionary that can initiate radical changes in the society, this may not be sufficient to determine the structure of society in general and labor organizations in particular. This article intend to show that although the inclusion of technology would be beneficial to the organizations, the development of strategies should be viewed from an integrated point of view by adding creativity and synergy, both acting as natural companions of competitive advantage. In this context, the "Outsourcing" arise as a key component of the strategic process, that although may include or not technology, must always be seen as something revolutionary in the development of new services in terms of operational efficiency. |
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