Publicação

The role of Facebook in the tourist experiences

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Detalhes bibliográficos
Resumo:Social networks are increasingly playing a key role in tourism experiences affecting destinations and individuals. This study intends to explore the motivations and behaviors and experiences of the tourists through the contents placed in the social network: Facebook. These behaviors that relate to travel experiences are valuable articulations of sociability and emotional support, sometimes constituting relevant sources of information when making vacation decisions, that is, the impact they have on the choice and planning of vacations. We adopted a methodology of comprehensive literature review and state of the art analysis, analyzing how this social network influences and shapes the perceptions and emotions of the tourists in the choice of destinations, before and during the trip. It significantly enhances the emotions of the traveler and thus improves the tourist experiences. However, this theme has the potential to be more developed (research gap) in terms of literature recommending future research on the phenomenon.
Autores principais:Franco, António
Outros Autores:Correia, Ricardo; Franco, João
Assunto:Tourist experiences Facebook Tourists Travels
Ano:2019
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Instituto Politécnico de Bragança
Idioma:português
Origem:Biblioteca Digital do IPB
Descrição
Resumo:Social networks are increasingly playing a key role in tourism experiences affecting destinations and individuals. This study intends to explore the motivations and behaviors and experiences of the tourists through the contents placed in the social network: Facebook. These behaviors that relate to travel experiences are valuable articulations of sociability and emotional support, sometimes constituting relevant sources of information when making vacation decisions, that is, the impact they have on the choice and planning of vacations. We adopted a methodology of comprehensive literature review and state of the art analysis, analyzing how this social network influences and shapes the perceptions and emotions of the tourists in the choice of destinations, before and during the trip. It significantly enhances the emotions of the traveler and thus improves the tourist experiences. However, this theme has the potential to be more developed (research gap) in terms of literature recommending future research on the phenomenon.