Publicação
Design thinking na implementação de lean six sigma e quality function deployment
| Resumo: | The concept of quality has advanced over time. Currently, quality is a factor that makes companies more competitive in the market. Faced with this need, methodologies with Lean Six Sigma, Quality Function Deployment (QFD) were designed to improve customer satisfaction, improve product quality and meet customer needs. This project aims to study how these philosophies are integrated in companies and discover the main failure factors during the Lean Six Sigma and QFD application stage, with the objective of improving the implementation of Lean Six Sigma and QFD through the use of Design Thought. Initially, analyze the two methodologies, the concepts, the main areas of action and what are the failure factors during the implementation. Subsequently, the combination of philosophies with Design Thinking was elaborated, creating a new approach in implementation. With this new structure, it is observed that it is possible to reduce the implementation time of these tools and, in addition, the possibility of improving the company’s results. |
|---|---|
| Autores principais: | Silva, Wellington de Souza |
| Assunto: | Lean six sigma Quality function deployment Design thinking |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Instituto Politécnico de Bragança |
| Idioma: | português |
| Origem: | Biblioteca Digital do IPB |
| _version_ | 1867172804655316992 |
|---|---|
| author | Silva, Wellington de Souza |
| author_facet | Silva, Wellington de Souza |
| author_role | author |
| contributor_name_str_mv | Geraldes, Carla A.S. Almeida, João P. Lopes Júnior, José Aparecido Biblioteca Digital do IPB |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Silva, Wellington de Souza\"}] |
| datacite.contributors.contributor.contributorName.fl_str_mv | Geraldes, Carla A.S. Almeida, João P. Lopes Júnior, José Aparecido Biblioteca Digital do IPB |
| datacite.creators.creator.creatorName.fl_str_mv | Silva, Wellington de Souza |
| datacite.date.Accepted.fl_str_mv | 2023-01-01T00:00:00Z |
| datacite.date.available.fl_str_mv | 2023-08-01T10:50:04Z |
| datacite.date.embargoed.fl_str_mv | 2023-08-01T10:50:04Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Lean six sigma Quality function deployment Design thinking |
| datacite.titles.title.fl_str_mv | Design thinking na implementação de lean six sigma e quality function deployment |
| dc.contributor.none.fl_str_mv | Geraldes, Carla A.S. Almeida, João P. Lopes Júnior, José Aparecido Biblioteca Digital do IPB |
| dc.creator.none.fl_str_mv | Silva, Wellington de Souza |
| dc.date.Accepted.fl_str_mv | 2023-01-01T00:00:00Z |
| dc.date.available.fl_str_mv | 2023-08-01T10:50:04Z |
| dc.date.embargoed.fl_str_mv | 2023-08-01T10:50:04Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/10198/28653 |
| dc.language.none.fl_str_mv | por |
| dc.rights.cclincense.fl_str_mv | http://creativecommons.org/licenses/by-nc/4.0/ |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | Lean six sigma Quality function deployment Design thinking |
| dc.title.fl_str_mv | Design thinking na implementação de lean six sigma e quality function deployment |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_bdcc |
| description | The concept of quality has advanced over time. Currently, quality is a factor that makes companies more competitive in the market. Faced with this need, methodologies with Lean Six Sigma, Quality Function Deployment (QFD) were designed to improve customer satisfaction, improve product quality and meet customer needs. This project aims to study how these philosophies are integrated in companies and discover the main failure factors during the Lean Six Sigma and QFD application stage, with the objective of improving the implementation of Lean Six Sigma and QFD through the use of Design Thought. Initially, analyze the two methodologies, the concepts, the main areas of action and what are the failure factors during the implementation. Subsequently, the combination of philosophies with Design Thinking was elaborated, creating a new approach in implementation. With this new structure, it is observed that it is possible to reduce the implementation time of these tools and, in addition, the possibility of improving the company’s results. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | masterThesis |
| fulltext.url.fl_str_mv | https://bibliotecadigital.ipb.pt/bitstreams/e236af07-fc10-4f47-be73-2eaea78d1632/download |
| id | ipb_ff8ff19d2962bb4d0caaee0df05c7bf6 |
| identifier.url.fl_str_mv | http://hdl.handle.net/10198/28653 |
| instacron_str | ipb |
| institution | Instituto Politécnico de Bragança |
| instname_str | Instituto Politécnico de Bragança |
| language | por |
| network_acronym_str | ipb |
| network_name_str | Biblioteca Digital do IPB |
| oai_identifier_str | oai:bibliotecadigital.ipb.pt:10198/28653 |
| organization_str_mv | urn:organizationAcronym:ipb |
| person_str_mv | Silva, Wellington de Souza |
| publishDate | 2023 |
| reponame_str | Biblioteca Digital do IPB |
| repository_id_str | urn:repositoryAcronym:ipb |
| service_str_mv | urn:repositoryAcronym:ipb |
| spelling | porpt_PTThe concept of quality has advanced over time. Currently, quality is a factor that makes companies more competitive in the market. Faced with this need, methodologies with Lean Six Sigma, Quality Function Deployment (QFD) were designed to improve customer satisfaction, improve product quality and meet customer needs. This project aims to study how these philosophies are integrated in companies and discover the main failure factors during the Lean Six Sigma and QFD application stage, with the objective of improving the implementation of Lean Six Sigma and QFD through the use of Design Thought. Initially, analyze the two methodologies, the concepts, the main areas of action and what are the failure factors during the implementation. Subsequently, the combination of philosophies with Design Thinking was elaborated, creating a new approach in implementation. With this new structure, it is observed that it is possible to reduce the implementation time of these tools and, in addition, the possibility of improving the company’s results.application/pdfpt_PTDesign thinking na implementação de lean six sigma e quality function deploymentSilva, Wellington de SouzaGeraldes, Carla A.S.Almeida, João P.Lopes Júnior, José AparecidoHostingInstitutionOrganizationalBiblioteca Digital do IPBe-mailmailto:dspace@ipb.ptdspace@ipb.ptURNurn:tid:2033366902023-08-01T10:50:04Z20232023-01-01T00:00:00ZHandlehttp://hdl.handle.net/10198/28653http://purl.org/coar/access_right/c_abf2open accessLean six sigmaQuality function deploymentDesign thinking2265670 bytesliteraturehttp://purl.org/coar/resource_type/c_bdccmaster thesis2023http://creativecommons.org/licenses/by-nc/4.0/http://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://bibliotecadigital.ipb.pt/bitstreams/e236af07-fc10-4f47-be73-2eaea78d1632/download |
| spellingShingle | Design thinking na implementação de lean six sigma e quality function deployment Silva, Wellington de Souza Lean six sigma Quality function deployment Design thinking |
| status | SINGLETON |
| subject.fl_str_mv | Lean six sigma Quality function deployment Design thinking |
| title | Design thinking na implementação de lean six sigma e quality function deployment |
| title_full | Design thinking na implementação de lean six sigma e quality function deployment |
| title_fullStr | Design thinking na implementação de lean six sigma e quality function deployment |
| title_full_unstemmed | Design thinking na implementação de lean six sigma e quality function deployment |
| title_short | Design thinking na implementação de lean six sigma e quality function deployment |
| title_sort | Design thinking na implementação de lean six sigma e quality function deployment |
| topic | Lean six sigma Quality function deployment Design thinking |
| topic_facet | Lean six sigma Quality function deployment Design thinking |
| url | http://hdl.handle.net/10198/28653 |
| visible | 1 |