Publicação
Corporate social responsibility from an employees’ perspective: Contributes for understanding job attitudes
| Resumo: | This dissertation intends to contribute for a conceptual and methodological refinement in the study of the corporate social responsibility (CSR) concept, as well as for a deeper understanding on how the perception employees hold of their company’s social performance influences their job attitudes, namely job satisfaction and organizational commitment. The present dissertation is organized in two parts. Part I comprehends a review of the literature about CSR and its relationship with employees’ job attitudes. Part II presents five empirical studies regarding this issue and a final chapter that emphasizes the main conclusions of the previous studies, indicating their theoretical and managerial implications and some suggestions for future research. This work represents an important effort to understand how employees’ perception of their companies’ engagement in socially responsible practices relates with their job attitudes, having relevant contributions to both CSR and organizational behavior literatures. Regarding the theoretical contributions, the present work reinforces the importance of employees’ perceptions of companies’ social performance for both their job satisfaction and organizational commitment. It identifies construed external image as a relevant mediator variable and provides a new instrument to assess employees’ perceptions of CSR. Concerning the practical contributions, this work suggests that organizations can make an intentional use of their CSR portfolio to promote employees’ positive job attitudes above and beyond the positive effect that might result from just having a good human resource strategy. |
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| Autores principais: | Baltazar, Ana Patrícia Pereira Duarte |
| Assunto: | Responsabilidade social das empresas -- Corporate social responsibility Implicação organizacional Satisfação no trabalho -- Job satisfaction Imagem organizacional Comprometimento organizacional -- Organizational commitment Corporate image |
| Ano: | 2011 |
| País: | Portugal |
| Tipo de documento: | tese de doutoramento |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | ISCTE |
| Idioma: | inglês |
| Origem: | Repositório ISCTE |
| Resumo: | This dissertation intends to contribute for a conceptual and methodological refinement in the study of the corporate social responsibility (CSR) concept, as well as for a deeper understanding on how the perception employees hold of their company’s social performance influences their job attitudes, namely job satisfaction and organizational commitment. The present dissertation is organized in two parts. Part I comprehends a review of the literature about CSR and its relationship with employees’ job attitudes. Part II presents five empirical studies regarding this issue and a final chapter that emphasizes the main conclusions of the previous studies, indicating their theoretical and managerial implications and some suggestions for future research. This work represents an important effort to understand how employees’ perception of their companies’ engagement in socially responsible practices relates with their job attitudes, having relevant contributions to both CSR and organizational behavior literatures. Regarding the theoretical contributions, the present work reinforces the importance of employees’ perceptions of companies’ social performance for both their job satisfaction and organizational commitment. It identifies construed external image as a relevant mediator variable and provides a new instrument to assess employees’ perceptions of CSR. Concerning the practical contributions, this work suggests that organizations can make an intentional use of their CSR portfolio to promote employees’ positive job attitudes above and beyond the positive effect that might result from just having a good human resource strategy. |
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